On the whole my experience has been good. The reason I gave 4 stars was because it took 6 weeks for my order to arrive. I emailed the customer service and a very nice lady Katherine emailed me to giv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Laura - fantastic
Laura is a very special person and a great asset to your company, please thank her for all her help and support dealing with the problem I had do take care of her not many people on this planet so kind and professional as her.
Site was easy to use
Site was easy to use, not sure if it was me (old age, not good with computers) but when I checked order I noticed the wrong size had registered, I sent a message and Laura replied quickly and changed the order to the correct one.
Do not order from them
Do not order from them. I paid in January and have just today March 18th reported to my bank that I still have not received any goods or a refund as promised. They are currently being investigated and my bank have kindly refunded the payment while they also investigate.
Ongoing notifications of delivery…
Ongoing notifications of delivery times and follow up advice
Ultradries order status
Ultradries kept us up-to-date with emails to let us know the status of our order; really happy about that.
NO REPLY TO MY EMAIL FOR REFUND DUE TO…
NO REPLY TO MY EMAIL FOR REFUND DUE TO POOR FIT FOR ME
PURCHASED JANUARY
90 DAY MONEYBACK GUARANTEE IS WORTHLESS IF THEY WILL NOT ANSWER OR COMMUNICATE WITH THE CUSTOMER
Better than expected
Got mine yesterday after just over 3 weeks. Wore them straight away for a full day out shopping. Not a single issue. Already ordered six more pairs.
Katherine so helpful
Katherine personally emailed me when my order was delayed. Not a bot, an actual email from a real person. That level of care is rare. Product is fantastic too.
Quality you feel
I've been cancelling plans for two years because of leaks. Went to my niece's birthday last weekend with no worries at all.
i CANNOT WRITE A REVIEW ON THE ACTUAL…
i CANNOT WRITE A REVIEW ON THE ACTUAL PRODUCT AS i STILL HAVE NOT RECEIVED ANYTHING. RIDICULOUSLY LONG WAIT FOR DELIVERY
Confidence is back
These don't look clinical at all which was my main worry. They look like ordinary pretty underwear. Nobody would ever know.
Excellent service
Support team very easy to contact and excellent at replying with any queries I had. First class service and company . Keep up the good work 👏
I've been waiting for my order since…
I've been waiting for my order since 09/02/2026 when they charged my credit card. I have had 2 separate emails to say the order has gone to shipping & will be delivered within 7 days over and when I check the website for my order status all it shows is that the order has been received even though I have emails that state it has gone to shipping but have never received a tracking number
Actually works properly
Spent about 40 quid a month on pads for years. These will save me money in the long run. Quality is obvious the moment you open the packaging.
BEWARE
BEWARE! After waiting more than 3 months since December 2025 and receiving only 'promises', I asked for refund for non-delivery ... and received NO RESPONSE.
No more pads
I'll be honest I was sceptical. I've been burned by brands that promise the world and deliver nothing. These actually do what they say. Soft, comfortable and they work.
Worth the wait
I saw the ad on FB just before Christmas 25 and ordered several pairs. I contacted c.s. to inquire when the order would arrive. I had a reply the same day plus updates until the order arrived. Mother Nature had to be a HUGE part in the delay so I didn’t worry and my patience paid off 100% I will be ordering more. The quality is far superior to what I expected. Thank you to all of the staff @ Ultradries. Dee S.
Soft real cotton
Yes it takes a few weeks to arrive. Yes it's worth every single day of waiting. I've worn them three days in a row now and not a single leak. These are genuinely life changing.
Genuinely life changing
Ordered a set for my mum who's 68. She was embarrassed about the whole thing but I just ordered quietly. They arrived in about 3 weeks and she rang me to say thank you. That's a win.
Im 85 years old & your undies have…
Im 85 years old & your undies have given me a new lease in life, I never thought was possible, the undies are comfortable & easy to wash iv had to use incontinent pads for years because of medical reasons, you have made my life so worth living, thank you xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








