I’ve been using the Ulike A10 for a little over a year now, and I’m genuinely happy with the results. At first, I wasn’t sure if an at-home IPL device would really work, but with consistent use, I not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I have had my IPL device for a while now. I love that it was cost effective (way less than paying for repeat laser appointments), that it doesn’t hurt to use (for me anyway) and that it is effective... See more
Ulike is very comfortable to use, and completely painless for me. I have not gotten around to using it consistently, however which is why I am rating 4 stars instead of 5, simply because I am not sur... See more
Company replied
The Ulike device I purchased worked well at first, but after two weeks it stopped working. I understand that this may have been due to a manufacturing defect, which is beyond our control. Thank you fo... See more
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Company details
Written by the company
About Ulike Founded in 2013, Ulike is one of the leading providers of home beauty devices, selling over 4 million units in 17 countries worldwide. We are determined to solve the hair removal problems of women worldwide. We believe everyone should be able to remove their unwanted body hair wherever and whenever they want. This is why we've developed portable, professional, and pain-free laser hair removal devices designed to give you a salon-grade experience in the comfort of your home (or hotel room!). R&D is at the core of who we are, and we invest at least 30% of our yearly profits into developing hair removal technology. For example, our latest innovative Sapphire Ice-Cooling patent technology is a triple temperature control cooling system designed to significantly remove pain reduce common side effects. Our handsets guarantee results in only 4-6 weeks, as opposed to the 8-week industry standard making Ulike a safe, convenient, and efficient hair removal choice. Our Vision Ulike aims to solve the problems during and after the hair removal process so that our customers can complete their hair removal in their own homes and not just in the beauty salons while lowering the overall cost. Want to know more? Feel free to contact us at support@ulikeglobal.com Our Work The Rose series is the 5th generation of Ulike products. Through extensive investments in R&D and offline product testing, we constantly upgrade the product design, improving consumers' experience with every upgrade. From the prototype where it was only possible to accomplish hair removal to the 2nd generation that reduced skin heating, to the 4th generation that's free from pain to the skin with Ice-Cooling technology, the 6th generation of the Rose series is an innovative combination of all our efforts since the beginning. As our technology continues to progress, Ulike's product will enable beauty salon-grade hair removal for women and men in the comfort of their own homes.
Ulike's 100-Day 100% Money-Back Guarantee
Ulike's 100-Day 100% Money-Back Guarantee
At Ulike, your satisfaction is our top priority. That's why we are proud to offer a 100-day hair-free money-back guarantee when you purchase any Ulike IPL device. If, within 100 days of purchase, you are not satisfied with the product or the results, you may return it for a full refund.
To ensure a fair application of the return policy, we suggest users to follow the recommended usage stated in the manual for at least one month before submitting a return request. After about a month, users should see a noticeable reduction in hair growth. We also recommend extending your personal trial period to the full 100 days, as all individuals are different and it may take a longer period of time to see results from the IPL treatment. If the period of use is less than one month or the recommended usage stated in the manual is not followed, the return policy is considered void.
In addition, please note that IPL may not be effective for every individual depending on their hair color and skin tone. Therefore, we recommend that everyone review the suitability chart on our official website before purchasing. If you have any concerns or questions about IPL, our products, or anything else, please do not hesitate to contact our customer service team at support@ulikeglobal.com.
Contact info
300 Lenora Street #1096 , 98121, Seattle, United States
- +1 833-206-6933
- support@ulikeglobal.com
- ulike.com
4.4
Excellent
795 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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very useful
12 February 2026
I love this
I love this! I have fair skin and darker hair, and ive had excellent results. My leg hair is so fine and sparse now that I rarely need to shave. The cooling feature is great, and i dont find it to be uncomfortable to use at all. Ive recommended it to all of my friends!
9 February 2026
Unprompted review
Reply from Ulike
Dear Customer,
Thank you so much for your wonderful 5-star review and for sharing your experience with Ulike!
We’re thrilled to hear that you’ve achieved such excellent results, especially with fair skin and darker hair. It’s great to know that your leg hair has become finer and sparser, and that the cooling feature has made your treatments comfortable and easy to use.
Your recommendation to friends truly means the world to us. We sincerely appreciate your support and trust in Ulike.
If you ever have any questions or need assistance, please don’t hesitate to reach out. Wishing you continued smooth and satisfying results!
Warm regards,
Ulike Customer Support Team
Arrived just in couple of days after…
Arrived just in couple of days after purchase, excellent delivery service
And most importantly the device is very effective my husband and i both use it and saved us a lot of trips and money to those laser removal offices
4 February 2026
Unprompted review
Reply from Ulike
Hi Mashi,
Thank you for your wonderful review! 🌟
We're so happy to hear that your Ulike arrived quickly and that both you and your husband are enjoying the results. Knowing that our device has saved you time, money, and countless trips to laser removal offices is exactly what we love to hear! 💛
It's even better that it's working well for both of you — that's the power of at-home IPL done right.
Thank you for choosing Ulike and for sharing your experience. We're honored to be part of your self-care routine!
Warmly,
The Ulike Team
Thoughts on Ulike Air 10
I have been using the Ulike Air 10 for about 2 months and the results are great! While it is somewhat time consuming (depending on the area you're working on) and it does require discipline in order to follow the recommended schedule to achieve the best and fastest results, it is definitely worth it. It is really easy to use and you can do it while watching TV.
12 December 2025
Unprompted review
Reply from Ulike
Dear Freya,
Thank you so much for taking the time to share your experience with the Ulike Air 10.
We’re delighted to hear that you’ve been seeing great results after two months of use. You’re absolutely right—consistency and following the recommended schedule really make a difference, and we truly appreciate your dedication.
It’s also wonderful to know that you find the device easy to use and convenient enough to fit into your routine, even while relaxing and watching TV.
Thank you again for your trust and support. If you ever have any questions or need assistance, please feel free to reach out anytime.
Warm regards,
Ulike Customer Support Team
Good product ! Saved me a lot of money !
I bought the Ulike Air 3 almost two years ago, and I’m honestly very happy with my purchase. I was a bit skeptical at first, but after consistent use, I noticed a real reduction in body hair growth.
Another big improvement I noticed was with my keratosis pilaris (KP). My skin texture became smoother, and the redness and bumps gradually reduced.
Overall, this device has saved me a lot of time and money compared to waxing or salon treatments. Results definitely require patience and consistency, but if you stick with it, it’s worth it. I would absolutely recommend the Ulike Air 3 to anyone looking for long-term hair reduction and smoother skin at home.
9 February 2026
Unprompted review
Reply from Ulike
Hi Hajer,
Thank you for your amazing review! 🌟
We're so happy to hear that your Ulike Air 3 has been such a worthwhile investment over the past two years. It's especially wonderful to know that beyond hair reduction, you've also experienced smoother skin and an improvement in keratosis pilaris (KP)—that's truly rewarding feedback for our team.
You're absolutely right: consistency and patience are key, and we're thrilled that sticking with it has paid off for you. Knowing we've helped you save time and money while achieving real results from home means the world to us.
Thank you for trusting Ulike and for recommending us so genuinely. We're honored to be part of your self-care journey!
Warmly,
The Ulike Team
Ulike honestly comes off like a scam of…
Ulike honestly comes off like a scam of a company. This was for one of the IPL products. When I purchased from them, I got spammed with emails about other products and my orders, but then, when I requested to return the item for a refund, I was suddenly on a ticking clock where I got an email notifying me every day that if I didn't respond, my case would be "closed" and assumed "resolved ". When I did mail the product in (comfortably within the return timeframe and completely unused-- I just had changed my mind about the product), I heard nothing from Ulike for weeks after the package had been delivered to Ulike. I reached out today to ask what happened and to find out about the status of my refund, and I get this incredibly impersonal email saying "my refund will be issued" in *another* 3-7 business days.
I'm glad I'm *finally* getting refunded for an item I never used and returned according to Ulike's return timeframes and criteria, but Ulike truly feels like a scam, hoping people forget that they've returned something and likely never refunding. This product was expensive and I would have expected better service, at least just refunding me when they said they would after return of the product. I will never purchase from Ulike again, and I would never recommend Ulike to anyone else, simply due to this *complete lack of* customer service experience. Thanks.
7 February 2026
Unprompted review
Reply from Ulike
Dear Julia,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by our automated reminder emails and the lack of communication after you returned your item. This experience falls short of our service standards.
To clarify our process:
The daily reminders are automatic, intended to prevent delays, not to pressure customers.
Refunds are processed after we receive and inspect the returned item. The 3-7 business day timeline mentioned refers to your bank's processing time.
For immediate assistance with your specific refund, please contact us directly at support@ulikeglobal.com with your order number so we can prioritize your case.
We apologize again for this experience.
Sincerely,
The Ulike Team
Game Changer for At-Home IPL…Wish I bought it sooner
I bought the Ulike Air 10 last year and I honestly wish I had bought it sooner. I was a bit hesitant at first, but after using it consistently, the results really speak for themselves. Hair growth has reduced so much, and my skin feels noticeably smoother.
What I love most is how gentle and comfortable it is. The cooling feature makes a huge difference and makes the whole experience almost painless, even on sensitive areas. It is safe and so easy to use at home, which gave me a lot of confidence from the start.
It has saved me so much time and money compared to salon treatments or products such as wax, cream that I was previously using, and it fits perfectly into my routine. I feel more confident and relaxed knowing I can do this at home with real results.
I’m genuinely very happy with my purchase and would absolutely recommend the Ulike Air 10 to anyone considering at-home IPL. It truly works if you stay consistent, and it’s been a game changer for me 💛
8 March 2025
Unprompted review
Reply from Ulike
Dear Karishma,
Wow, thank you for sharing such a powerful and detailed account of your journey with the Ulike Air 10! We are absolutely thrilled to read it.
Hearing that you wish you had bought it sooner is the highest praise. Your story—from initial hesitation to achieving smoother skin, saving time and money, and gaining confidence with our gentle, at-home technology—is exactly why we do what we do. Knowing it has become a trusted, pain-free part of your self-care routine is incredibly rewarding for our entire team.
Thank you for putting your trust in Ulike and for taking the time to recommend us so passionately. Your consistency has clearly paid off, and we are so honored to be a part of your positive transformation.
Warmly,
The Ulike Team
It is definitely more convenient
It is definitely more convenient to do laser hair removal at home than to deal with the commute to get it done anywhere else. Customer service was also very helpful when I had any trouble with product accessories.
4 February 2026
Unprompted review
Reply from Ulike
Dear Rachel,
Thank you for your wonderful review! We're thrilled to hear that you love the convenience of at-home hair removal with Ulike and that our customer service team could assist you effectively. Making your self-care routine easier and more enjoyable is our ultimate goal.
It was our pleasure to help. We truly appreciate you taking the time to share your positive experience.
Warm regards,
The Ulike Team
"...your customer service has completely exceeded my expectations..."
Dear Ulike-US,
I want to express my gratitude for the exceptional service you’ve provided. My initial disappointment when the product stopped working was understandable, but your customer service has completely exceeded my expectations. From the simple chat that started this process to the updates I received, your approach should be a model for customer service excellence.
I appreciate your quick response, clear communication, and your commitment to follow-up. Replacing my product before receiving the faulty one back was a fantastic gesture, ensuring I wouldn't be left without it. Thank you so much for going above and beyond!
This is the third unit I have purchased from you, for both myself and my daughter. This is the first one that has stopped working, and I believe this issue is simply due to bad luck or a possible power surge. Overall, my experience with the other two products has been excellent, and I am confident in your brand. Hands down, Excellent customer service, great product, lifetime customer.
29 January 2026
Unprompted review
Reply from Ulike
Dear Jenn,
Thank you so much for your incredibly kind and thoughtful review 🌟
We truly appreciate you taking the time to share your experience with us. While we’re sorry that the device stopped working, we’re very glad to hear that our customer service team was able to turn that initial disappointment into a positive experience. Your recognition of our communication, follow-ups, and proactive replacement means a great deal to us.
Ensuring our customers feel supported and never left without a solution is always our priority, so we’re happy we could make the replacement process smooth and worry-free for you.
It’s especially meaningful to know that this is your third Ulike device and that both you and your daughter have had excellent experiences overall. Your trust and confidence in our brand truly motivate us, and we’re honored to have you as a lifetime customer.
Thank you again for your support and kind words. Please don’t hesitate to reach out if we can assist you in the future—we’re always here for you 💜
— Ulike Customer Care Team
I had an issue with my charger cable
I had an issue with my charger cable. I have a U like air three and they responded promptly with option options for replacement replacements.
26 January 2026
Unprompted review
Great Company!
Hi! Super helpful company, highly recommend their products :)
26 January 2026
Unprompted review
Amazing product
I have been using ulike for a while now and it’s such an amazing product. The price is so reasonable and I can use it at my own convenience. I have already recommended this product to my friends and they love it too
23 January 2026
Unprompted review
Reply from Ulike
Dear Customer,
Thank you for sharing your experience. We designed Ulike to bring professional results to the comfort of your home at a reasonable price, so it’s wonderful to know we hit the mark for you. Thanks for trusting us and recommending Ulike to your friends!
The Ulike Team
incredible customer service and product…
incredible customer service and product works just as expected! i rarely even have to use my ulike device now. its been months! worth the investment!!
20 January 2026
Unprompted review
Fast responses and show intention to help
I had to do some back and forth with these people but they made it easy because they responded fast and answered all my questions so I appreciate them and I did end up getting the product I wanted in the end so we all win :D
1 January 2026
Unprompted review
Reply from Ulike
Dear Customer,
We really appreciate your kind words! Communication is key, and we're happy we could provide the fast answers you needed to make the right choice. Thanks for your patience and for choosing us. We are glad it all worked out perfectly!
The Ulike Team
BEST PURCHASE EVER
This was the best purchase I’ve ever made!
Like no joke, I was worried I’ll be scammed and no results out of this but like my armpits, my legs and my arms are hair free under few months…. Like how is that even possible! And no lol I ain’t a bot!! Trust me when I like something it means it is amazing (I’m a picky person).
GO GET ONE RIGHT NOW!!
1 September 2025
Unprompted review
Reply from Ulike
Dear Hadya,
Thank you for such an incredible review! We know it takes a leap of faith to try a new device, so hearing that we went from 'worried' to 'best purchase ever' means the world to us. We’re so happy we could prove the results are real! Thanks for trusting us!
The Ulike Team
When you start it makes your skin…
When you start it makes your skin really smooth after shave and i did notice less hair growth over time.
19 January 2026
Unprompted review
Very excellent service and product
Very excellent service and product! I have had the product for about a year. I have seen extreme hair growth reduction. I had a period where I had stopped using their product because I had gotten a bit busy and I had noticed during that time that my hair growth stayed reduced. This is an excellent product. Customer service was also very amazing. I had received the item as a gift last year but I had the glasses break on accident, they offered a free replacement and assisted me in locating the information for the original order. I appreciate their help and am happy to leave a 5 star review!
17 January 2026
Unprompted review
Reply from Ulike
Dear Customer,
Thank you so much for taking the time to share such a detailed and thoughtful review 🌟
We’re truly delighted to hear that you’ve experienced significant and long-lasting hair reduction results with your Ulike device—even during periods when you paused usage. Your experience is a great testament to the effectiveness of our product.
We’re also very happy to know that our customer service team was able to assist you with the replacement glasses and help locate the original order information. Providing reliable support and a smooth customer experience is always one of our top priorities.
Thank you again for your trust, kind words, and 5-star support. We truly appreciate it and are always here if you need any assistance in the future 💜
— Ulike Customer Care Team
Do not recommend
I have PCOS, fair complexion, darker facial hair. I was so excited about this purchase. I have been looking at this device for at least a year, but it is expensive. I bought it. I have been using consistently per the instructions and have NO DIFFERENCE other than some razor discomfort and slight shadowing. I was plucking and tweezing before and youre not supposed to while using this device. Very disappointing.
13 January 2026
Unprompted review
Reply from Ulike
Dear Michael,
Thank you for your honest feedback. We completely understand your frustration, especially given the investment you made and the excitement you had for starting this journey.
Regarding your experience with PCOS, we want to assure you that you are not alone. Hormonal influences can often make hair follicles more resilient and the growth cycle faster than average. As a result, many of our users with PCOS have found that they require a higher frequency of treatments and a bit more patience in the initial phase to break the cycle of regrowth compared to standard users.
However, effective results also depend heavily on a close shave before treatment and the number of passes (flashes) applied to each area.
We have supported many customers with PCOS who initially felt discouraged but eventually achieved great results by adjusting their routine.
Since we cannot locate your order or contact you directly through this platform, please reach out to us at support@ulikeglobal.com. We would like to provide you with 1-on-1 service, analyze your current usage routine, and offer a tailored plan to help you.
Best regards,
The Ulike Team
I really love Ulike
I really love Ulike. I have noticed a huge difference in just a few months. Nothing better than feeling smooth, my body looks like a filter!!! I would say it definitely needs a lot of consistency, b it it’s worth it. It’s amazing for at home maintenance.
12 January 2026
Unprompted review
Reply from Ulike
Hi Yusra,
Thank you so much for your love! We are thrilled to hear that you are feeling smooth and confident—hearing that your skin "looks like a filter" is the best compliment we could ask for! 🥰
As you mentioned, Ulike is designed to be the ultimate choice for at-home hair removal, offering a convenient alternative to salon appointments. Consistency is key in the beginning; now that you've put in the work, you can just enjoy the easy maintenance phase to keep those results.
If you ever have any questions or need tips for maintenance, please feel free to contact us anytime. We are always here to help you!
Best regards,
Old user recommends
I purchased the Air3 device 2 years ago and had pretty good results. I haven’t followed up with the monthly sessions so now after 2 years I’m back at using it for the growth in some areas. I was even going to purchase the new 10 device but it’s not available in my region yet…
It’s easy to use, totally painless (personally for me…) and the cooling effect makes the whole experience so much better!
Super fast and friendly customer service is also a big plus, friends. I recommend.
12 January 2026
Unprompted review
Reply from Ulike
Dear Customer,
Thank you so much for sticking with us for over two years. It’s wonderful to hear that the Air3 served you well! ✨
Regarding the Air 10, we are working hard to make it available in more regions soon, so please stay tuned!
Thanks for the shout-out to our customer service team!! Have a nice day.
The Ulike Team
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