I’ve been using the Ulike A10 for a little over a year now, and I’m genuinely happy with the results. At first, I wasn’t sure if an at-home IPL device would really work, but with consistent use, I not... See more
Company replied
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Review summary
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Reviews shaping this summary
I have had my IPL device for a while now. I love that it was cost effective (way less than paying for repeat laser appointments), that it doesn’t hurt to use (for me anyway) and that it is effective... See more
Ulike is very comfortable to use, and completely painless for me. I have not gotten around to using it consistently, however which is why I am rating 4 stars instead of 5, simply because I am not sur... See more
Company replied
The Ulike device I purchased worked well at first, but after two weeks it stopped working. I understand that this may have been due to a manufacturing defect, which is beyond our control. Thank you fo... See more
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Company details
Written by the company
About Ulike Founded in 2013, Ulike is one of the leading providers of home beauty devices, selling over 4 million units in 17 countries worldwide. We are determined to solve the hair removal problems of women worldwide. We believe everyone should be able to remove their unwanted body hair wherever and whenever they want. This is why we've developed portable, professional, and pain-free laser hair removal devices designed to give you a salon-grade experience in the comfort of your home (or hotel room!). R&D is at the core of who we are, and we invest at least 30% of our yearly profits into developing hair removal technology. For example, our latest innovative Sapphire Ice-Cooling patent technology is a triple temperature control cooling system designed to significantly remove pain reduce common side effects. Our handsets guarantee results in only 4-6 weeks, as opposed to the 8-week industry standard making Ulike a safe, convenient, and efficient hair removal choice. Our Vision Ulike aims to solve the problems during and after the hair removal process so that our customers can complete their hair removal in their own homes and not just in the beauty salons while lowering the overall cost. Want to know more? Feel free to contact us at support@ulikeglobal.com Our Work The Rose series is the 5th generation of Ulike products. Through extensive investments in R&D and offline product testing, we constantly upgrade the product design, improving consumers' experience with every upgrade. From the prototype where it was only possible to accomplish hair removal to the 2nd generation that reduced skin heating, to the 4th generation that's free from pain to the skin with Ice-Cooling technology, the 6th generation of the Rose series is an innovative combination of all our efforts since the beginning. As our technology continues to progress, Ulike's product will enable beauty salon-grade hair removal for women and men in the comfort of their own homes.
Ulike's 100-Day 100% Money-Back Guarantee
Ulike's 100-Day 100% Money-Back Guarantee
At Ulike, your satisfaction is our top priority. That's why we are proud to offer a 100-day hair-free money-back guarantee when you purchase any Ulike IPL device. If, within 100 days of purchase, you are not satisfied with the product or the results, you may return it for a full refund.
To ensure a fair application of the return policy, we suggest users to follow the recommended usage stated in the manual for at least one month before submitting a return request. After about a month, users should see a noticeable reduction in hair growth. We also recommend extending your personal trial period to the full 100 days, as all individuals are different and it may take a longer period of time to see results from the IPL treatment. If the period of use is less than one month or the recommended usage stated in the manual is not followed, the return policy is considered void.
In addition, please note that IPL may not be effective for every individual depending on their hair color and skin tone. Therefore, we recommend that everyone review the suitability chart on our official website before purchasing. If you have any concerns or questions about IPL, our products, or anything else, please do not hesitate to contact our customer service team at support@ulikeglobal.com.
Contact info
300 Lenora Street #1096 , 98121, Seattle, United States
- +1 833-206-6933
- support@ulikeglobal.com
- ulike.com
4.4
Excellent
795 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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This company was so easy working with…
This company was so easy working with an exchange with them it was so fast and easy.
5 March 2026
Reply from Ulike
Hi Cassie,
Thank you so much for your wonderful feedback! 💖 We’re delighted to hear that your exchange with us was smooth and hassle-free. At Ulike, we always strive to make every experience easy and enjoyable, and your kind words truly make our day! ✨
We look forward to serving you again soon!
– The Ulike Customer Service Team
Excellent Customer Service
Customer service was quick to reply and worked out a good resolution to my situation.
5 January 2026
Reply from Ulike
Hi Joy,
Thank you so much for your kind words! 💖 We’re thrilled to hear that our team was able to respond quickly and find a resolution that worked for you. At Ulike, providing fast and helpful support is always our top priority, and your feedback truly means a lot to us! ✨
We look forward to serving you again soon!
– The Ulike Customer Service Team
Very responsive to my concerns
4 March 2026
The Ulike device I purchased worked…
The Ulike device I purchased worked well at first, but after two weeks it stopped working. I understand that this may have been due to a manufacturing defect, which is beyond our control. Thank you for your prompt response and for replacing the item. I truly appreciate it.
4 March 2026
Reply from Ulike
Dear Customer,
Thank you for your honest and gracious review! 🌟
While we're sorry to hear that your device stopped working after two weeks — which certainly shouldn't happen — we're truly grateful for your understanding that manufacturing defects can sometimes occur. Most of all, we're glad our team was able to respond promptly and provide a replacement to make things right for you. 💛
Your appreciation means the world to us, and we're honored that you gave us the opportunity to resolve the issue. Thank you for your trust in Ulike — we're here for you whenever you need us.
Warmly,
The Ulike Team
I connected the company and received an…
I connected the company and received an immediate response to help me with my issue, the company followed up with me for any issues and double checked back in after I explained my issue, (the cord was not plugged in all the way to the unit as I didn't have it snapped in). Friendly and very helpful
4 March 2026
Reply from Ulike
Hi Dana,
Thank you for sharing your experience! 🌟
We're so glad to hear that our team was able to respond immediately and help you resolve the issue — even when it turned out to be something as simple as the cord not being fully snapped in! 💛
We always believe in following up and double-checking with our customers because your satisfaction and peace of mind truly matter to us. Knowing that you found us friendly and helpful makes our day!
Thank you for choosing Ulike and for taking the time to leave such a kind review. We're always here if you need us!
Warmly,
The Ulike Team
Great customer service
Very responsive and helpful customer support. My issue was handled professionally and clearly. I would recommend Ulike.
4 March 2026
The team was great
The team was great, they provided assistance and went above and beyond to help me out.
4 March 2026
I love my ulike air 3
I love my ulike air 3. You have to be consistent but it will give you the results you want. As a hairy girl this device has been life changing, especially for my underarms. My body hair is thick and dark. I highly recommend it.
4 March 2026
Unprompted review
Reply from Ulike
Hi Ashley,
Thank you so much for your kind and heartfelt review! 🌟
We're absolutely thrilled to hear that your Ulike Air 3 has been life-changing — especially for a "hairy girl" with thick, dark hair like yourself. Knowing that it's made a real difference in your confidence, particularly with your underarms, means the world to us. 💛
You're absolutely right — consistency is key, and we're so glad your dedication paid off with the results you wanted. Your recommendation means so much to others who may be on the same journey.
Thank you for trusting Ulike and for sharing your experience so openly. We're honored to be part of your story!
Warmly,
The Ulike Team
It works ! !
I rarely send reviews just because of time, but this is worth taking a few minutes. This unit (Airlike 10) works. Follow the instructions and it will work.
1 November 2025
Unprompted review
I love my IPl
I love my AIR3 IPL. I bought it 3
Years ago and yes I am very happy with the outcome as my hair disappeared following the instruction. I also love the design and storage box
1 March 2026
Unprompted review
Reply from Ulike
Hi Klaudia,
Thank you so much for your wonderful review! 🌟
We're absolutely delighted to hear that you're still loving your AIR3 IPL after three years — that truly means the world to us! 💛 Knowing that your hair has disappeared by following the instructions and that you're happy with the outcome is exactly the kind of long-term success we hope every customer experiences.
We're also so glad you appreciate the design and storage box — we put just as much care into the little details as we do into the technology itself.
Thank you for trusting Ulike and for taking the time to share your journey. Here's to many more years of smooth, confident skin!
Warmly,
The Ulike Team
I've been using the Ulike Air 10 for almost 2 years
I've been using the Ulike Air 10 for a little over a year. I bought it for 299 eur back in the summer of 2024, which was a really good deal, I think. My skin reacts badly to razors, and I really dislike the feeling of hair.
My skin is very pale, and my hair is dark (though not black). I've used the device everywhere (always on SHR): face, arms, armpits, deep bikini area, and legs. It works well enough. I followed the instructions at first, gradually spacing out the sessions, but even after a year I still need to do a full-body treatment every 4-5 weeks. Otherwise, I notice hair starting to come back - mostly on my forearms and legs. I also still have stubborn patches in my armpits, upper lip, and bikini area, which I treat every 2-3 weeks, but after a year they don’t seem to stop growing.
In conclusion, I do like it. After a year, the hair that grows back is thinner than it was before. It was very time-consuming in the beginning, and even now a full-body session every 4 weeks takes me almost an hour since I treat many areas at once. For me, it’s a good alternative to razors, but it’s not a one-and-done solution. I’m fine with that, though it’s not exactly what was advertised. Still, it’s cheaper than going to a salon.
I wish SHR would recharge faster - it takes a few seconds between each zap, which feels ridiculously long. I also wish it had an auto-setting for SHR, because my arm gets tired from holding and clicking the button for an hour straight.
28 February 2026
Unprompted review
Reply from Ulike
Hi Helena,
Thank you for taking the time to share such a thorough and honest review of your year-long journey with the Ulike Air 10. We truly appreciate customers like you who provide real, detailed feedback — it helps us improve and helps others set realistic expectations. 💛
We're glad to hear that overall, the device has been a good alternative to razors for you and that you've noticed thinner regrowth over time. You're absolutely right — IPL is a long-term commitment, not a one-and-done solution, and consistency is key. We're happy it's worked well across so many areas of your body and that you've found a routine that fits your needs.
Your feedback about SHR recharge speed and the need for an auto-setting is incredibly valuable. We're always looking for ways to enhance the user experience, and we'll be sure to share your suggestions with our product development team. 🙌
Thank you for sticking with Ulike for over a year and for choosing us as part of your self-care routine. We're honored to be a more affordable, at-home alternative to salon treatments for you.
If you ever have questions or need support, we're always here to help.
Warmly,
The Ulike Team
I’ve been using the Ulike A10 for a…
I’ve been using the Ulike A10 for a little over a year now, and I’m genuinely happy with the results. At first, I wasn’t sure if an at-home IPL device would really work, but with consistent use, I noticed visible hair reduction within a few weeks. The hair growth became slower and thinner over time, especially on my underarms and legs. I also love the built-in cooling feature, which makes the process much more comfortable than waxing. It’s easy to use and doesn’t take much time out of my routine. Now I only need occasional maintenance sessions instead of frequent shaving. Overall, it’s been a worthwhile investment for me.
22 February 2026
Unprompted review
Reply from Ulike
Hi Geetha,
Thank you for sharing your wonderful experience! 🌟
We're so happy to hear that your Ulike Air 10 has delivered such great results over the past year. That initial skepticism is totally understandable — but we love that consistent use proved just how effective at-home IPL can be! 💛
The fact that you've noticed slower, thinner regrowth on your underarms and legs and now only need occasional maintenance sessions is exactly what we hope for every user. And we're thrilled the cooling feature has made the experience comfortable enough to replace waxing — that's a win-win! 🙌
Thank you for trusting Ulike as part of your self-care routine. We're honored to help you spend less time shaving and more time feeling confident. ✨
Warmly,
The Ulike Team
I highly recommend it for those with coarse dark hair
I I bought the Ulike Air 10 In July 2025 and I truly recommend it ! I’ve noticed a significant reduction in hair growth especially on my legs where the hair was coarse and dark, the strands started to weaken after just the first 3 sessions. I could remove them easily with my fingers, just like the results from professional laser sessions🙈🙈🙈🙈
I was hesitant at first to purchase the device, but I now feel it was the best decision. Unfortunately, due to work and studies, I couldn’t maintain the sessions consistently 🙃.After six months, I faced an issue with the device🥲, but the support team resolved it immediately 😍😍 I want to sincerely thank the customer service team. They were extremely professional, responsive, and helpful. Their guidance and support helped me resolve the problem efficiently. Their communication was clear, and they handled everything with patience and care, giving me full confidence in their assistance.
Thanks to their help, I will now resume my sessions, and I am confident I will achieve the same results as professional laser treatments.
⭐⭐⭐⭐⭐
20 February 2026
Unprompted review
Reply from Ulike
Hi Chay,
Wow — thank you so much for this incredibly detailed and heartfelt review! 🌟
We're absolutely thrilled to hear that your Ulike Air 10 has delivered such impressive results, especially on coarse, dark hair — that's exactly the kind of feedback we love to see! 💛 The fact that you noticed weakened strands after just three sessions and could see results comparable to professional laser treatments is truly amazing. 🙌
We also completely understand that life gets busy with work and studies, and consistency can sometimes be a challenge. We're so glad that when you did encounter an issue, our customer support team could step in and make things right immediately. Your kind words about their professionalism and care mean the world to us — we'll be sure to share your message with them! 😍
Thank you for trusting Ulike, for your honesty, and for taking the time to recommend us so enthusiastically. We're cheering you on as you resume your sessions and know you'll achieve the smooth, confident results you're aiming for! ✨
Warmly,
The Ulike Team
I bought this device because i am olive…
I bought this device because i am olive skin toned and have really dark hair. Having hair that shows that much against my skin makes me at times very insecure. I bought this device because i didnt want to do laser (i have little pain tolerance and not thousands of dollars to spend). This has helped me literally vanish my armpit hairs and bikini area already, i wanted to do these areas before i started on my face and i already feel more confident. I have nothing but great things to say about this device. The process is painless, very cold at times but you can totally handle it. Very worth it and their customer care is very helpful. Invest in this and be consistent and your hair will be gone.
19 February 2026
Unprompted review
Reply from Ulike
Hi Ileana,
Thank you for sharing such a personal and powerful review — we are truly touched by your words. 💛
We know how much confidence can be tied to how we feel in our own skin, and we're so honored that Ulike has helped you feel more secure and comfortable. The fact that you've already seen visible results on your underarms and bikini area is incredible — and we're cheering you on as you continue your journey!
It's also wonderful to hear that our customer care team could support you along the way. We're here for you, every step of the journey.
You're absolutely right: consistency is key, and investing in yourself is always worth it. Thank you for trusting Ulike and for recommending us so wholeheartedly. Your review will inspire others with similar skin and hair concerns to leap — and we're so grateful for that.
Here's to smooth, confident days ahead! ✨
Warmly,
The Ulike Team
There way cool I was impressed 👍
There way cool there definitely innovative, cutting edge, solid products.I had a nice experience ordering and receiving.I_Like them I was impressed with everything packaging, build quality, results, and customer service
Thanks
Roque
1 April 2025
Reply from Ulike
Hi Roque,
Thank you so much! 🌟
We're absolutely thrilled to hear that you had such a positive experience — from ordering and receiving, to the packaging, build quality, results, and customer service. Knowing that you were impressed with every step of your Ulike journey truly makes our day! 💛
Your kind words mean the world to our team, and we're so glad you're enjoying the innovation and quality we pour into our products.
Thank you for choosing Ulike and for taking the time to share your experience. We're honored to have you as part of the Ulike family!
Warmly,
The Ulike Team
Good experience
Halfway the initial 4 weeks that you're suposed to do the treatmet 3 times per week I saw a hige change, there was much less hair and it grew slower, was hard to notice as if had to shave so often that i didn't get the chance to see really how long will it last, so at the end of that period you should do maintainance every 2 to 4 weeks, so I had the chance to see the diference and it was really noticeable, my legs and mustache where almost hairles, my armpits and bikini still had hair but much less than before and more fine it also grew much slower.
I've been in maintainance for 3 months, doing the treatment every 3 weeks and im starting to have a bit more hair but still much less and grows much slower than originally, I think I should do the mainteinance every 2 weeks. Once I didn't do the treatment for 6 weeks and my hair grew a lot, so I think mainteinance is important and there are areas more stuborn than others but in general I'm happy with the results as I àlready knew somewhat what to expect as I did my research before buying .
In conclusion it's very time consuming the first 4 weeks but for me is worth it as I have much less hair and grows a lot slower and can do it at home.
I'll recomend, I just took one star as is time consuming especially at first ( but you'll have smooth skin for longer from the comfort of home longterm) and not really permanent.
16 February 2026
Unprompted review
Reply from Ulike
Dear Rita,
Thank you so much for sharing your detailed experience and for leaving us a 4-star review!
We’re truly happy to hear that you noticed such a significant reduction in hair growth during the initial treatment phase, especially on areas like your legs and upper lip. Your feedback about the maintenance stage is also very valuable — consistent upkeep sessions are indeed important, and some areas (such as the bikini line and underarms) can take a bit longer or require more frequent maintenance depending on individual hair cycles.
We completely understand your point about the process being time-consuming at the beginning. The first few weeks do require commitment, but we’re glad to know you feel that it is worth it for the long-term convenience of smoother skin at home.
Thank you again for your recommendation and honest feedback. If you ever have questions about optimizing your treatment schedule or need any support, our customer care team is always here to help.
Wishing you continued great results!
— Ulike Customer Support Team
A must have if you don't want to shave.
So good I bought my mom a Ulike as well. My goal is to be almost hair free by Summer and I have noticed my hair is getting thinner and thinner by using Ulike. I definitely recommend this if you don't want to shave all the time.
16 February 2026
Reply from Ulike
Hi Vanessa,
Thank you for your amazing review! 🌟
We're absolutely thrilled to hear that you're loving your Ulike so much that you even bought one for your mom — that truly means the world to us! ❤️
It's wonderful to know you're on track to being nearly hair-free by summer and that you're already noticing thinner, finer regrowth with consistent use. That's exactly how Ulike is designed to work, and we're so happy it's delivering real results for you.
Thank you for recommending us to others looking to ditch the razor and enjoy smoother skin, longer. We're honored to be part of your journey — and your mom's!
Keep up the great routine — summer is going to be amazing! ☀️
Warmly,
The Ulike Team
I’m not reviewing the product because I…
I’m not reviewing the product because I haven’t received it yet. I’m reviewing the customer service — which has been extremely frustrating and poorly handled.
My order was repeatedly delayed, and instead of simply shipping it, the company claimed they were “waiting on my response” to see if I wanted a $10 refund. Because of that, my package was put on hold.
What makes no sense is that they are now saying I still have to receive the order before they can issue the $10 refund. So what exactly was my order being held for in the first place?
I had to constantly check my email just to see if they decided to respond, when they could have easily shipped my order and addressed compensation afterward. Holding a customer’s order over a $10 offer — when $10 can’t even buy a meal these days — feels cheap and dismissive.
This experience has shown a serious lack of organization and respect for customers’ time. I hope others are aware of how delays and “compensation” are handled before ordering.
23 December 2025
Unprompted review
Reply from Ulike
Dear Valery,
Thank you for taking the time to share your feedback. We are truly sorry for the frustration caused by the unexpected shipping delays and the communication issues you experienced.
We hope you understand that this situation is not reflective of our usual service standards, and we sincerely regret the inconvenience this has caused.
Our support team has already reached out to you directly via support@ulikeglobal.com
. Please kindly check your email (including your spam/junk folder), as we are prepared to take immediate action and resolve this matter as quickly as possible.
We truly value your patience and appreciate the opportunity to make things right.
Warm regards,
Ulike Customer Support Team
Easy to use and portable
Easy to use and portable. Love that I can do it in the comfort of my own house!
3 February 2026
Unprompted review
Reply from Ulike
Hi Leah,
Thank you for your lovely review! 💛
We're so glad to hear that you're enjoying the portability of your Ulike device. Doing treatments from the comfort of your own home—on your own schedule—is exactly the experience we hope to deliver.
Thank you for choosing Ulike and for taking the time to share your feedback. We're honored to be part of your self-care routine!
– The Ulike Team
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