Turned Art Reviews 428

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and its quality, often highlighting how their photos are transformed into beautiful works of art. Many appreciate the ease of the ordering process and the user-friendly experience, from uploading photos to approving proofs. The attention to detail and the quality of materials used are frequently mentioned as exceeding expectations. However, some customers experienced issues with delivery services, noting delays or receiving damaged items. A few people were also dissatisfied with the final product, feeling that it did not resemble artwork or a watercolor painting as advertised, or that the quality was poor.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the results, praising... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, secure... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express delight with their... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the straightforward and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have to say really pleased with the end product (good quality and packaged well). We had to make the difficult decision to have our elderly cat put to sleep and I thought this would be a nice way to c... See more

Rated 5 out of 5 stars

So very happy with the results, and nothing is a problem when it comes to tweaking the finished product. I have gifted everything I order and the recipients are so happy. My next order is going to my... See more

Rated 5 out of 5 stars

They always turn my photos into lovely works of art. Communication is very good and they strive to add the little touches. It’s good to get a choice of proofs before deciding. Professionally mounted... See more

Rated 5 out of 5 stars

I ordered a custom portrait of my dogs, Duke and Duchess, from Turned Art and couldn’t be happier with how it turned out! The whole process was very easy. I sent in my photo, chose the watercolor s... See more


Company details

  1. Gift Shop

Written by the company

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

428 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Disappointed had 2 pictures that were so…

I had 2 pictures that were so disappointing only to be mocked by the company about the quality and end result...they say they want customers to be happy but was not my experience a real rip off overpriced for something so small and not good ... definitely buyers beware read the one star reviews they are telling the truth l could have gone to officeworks or painted my own and got a better result...never again

20 December 2025
Unprompted review
Turned Art logo

Reply from Turned Art

You purchased 2 prints 6 months ago, an 8x12" and a 12x16". You received them and then said that they were very small, but after checking we found they were the correct sizes which you ordered.
Every customer receives proof images to review and can ask for unlimited revisions to ensure they are happy with the result before approving it. You viewed your proof images and approved them to be printed without asking for any changes.

Rated 5 out of 5 stars

Great experience

Very straight forward process from up loading the picture to choosing a draft. Thank you so much it was a wonderful gift.

22 April 2026
Rated 5 out of 5 stars

So very happy with the results

So very happy with the results, and nothing is a problem when it comes to tweaking the finished product. I have gifted everything I order and the recipients are so happy. My next order is going to my big sister in Aotearoa (New Zealand ) turning 70. So I cant wait to see my whanau's (family) response. thank you Turned Art.

23 April 2026
Rated 3 out of 5 stars

Ok product, slow shipping

The product is ok. I was hoping they'd turn the entire photo into a watercolor art. They barely touched the primary subjects and completely obscured the background. Also, it took 8 days to ship, much longer than what the site says

4 May 2026
Turned Art logo

Reply from Turned Art

Thanks for your feedback. You will see in our example images that the photo backgrounds are usually replaced with watercolour effects, but do ask the designer for a revision if you prefer to have the background included or add this to the order notes. Your order was printed and shipped 4 working days after image approval (excludes weekends) and then USPS took 5 days to deliver the parcel which is about normal.

Rated 5 out of 5 stars

Exceptional Prints That Truly Impress

The colors are rich and true to the originals, and the level of detail is incredible—it really brings each piece to life. You can tell a lot of care goes into both the printing process and the materials they use. Shipping was fast, and everything was packaged securely to prevent any damage.

19 April 2026
Rated 5 out of 5 stars

An artist grateful for Turning Art

As an artist, working with Turning Art has been an incredibly rewarding professional experience. Their team took the time to genuinely understand my creative vision and placed my work in a space where it could shine. Their communication is clear, their processes are seamless, and their integrity is evident in every interaction. I recommend them without reservation to any artist looking for a partner who will treat both their work and their livelihood with the seriousness they deserve.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

My Husband recently passed and I had…

My Husband recently passed and I had three pictures done on one board. One of both of us, one of our hands with our wedding rings the day we were married and one of our hands crossed with our wedding rings the day he passed. Beautifully done

25 March 2026
Rated 2 out of 5 stars

Not great quality

The image quality wasn't good enough for the end result, and it also looks superimposed. The image quality is my fault, but it would have been nice to know that it wouldn't really work at this scale/size beforehand.

18 March 2026

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