TurboTenant Reviews 

604
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

604 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(604)

231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth It!

TurboTenant has made managing my rental smooth and simple. I can communicate with tenants, conduct screenings, securely collect payment, generate leases, and more all in one spot. I was hesitant about becoming a landlord, but TurboTenant gave me a boost of confidence and helped me make the plunge!

26 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 4 out of 5 stars

Other than a few minor glitches

Other than a few minor glitches, such as having to reload a few times while working in the app on Windows 11, everything seems to work verygood.
Another pet peeve of mine is that if TurboTenant is going to send a request for the review to my email. Then, if I do decide to fill that out, the very least that TurboTenant can do is pre-fill my email and contact information at the end of the request. Nobody likes wasted redundancy.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Lanlord friendly easy to navigate

25 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo tenant is incredible

Turbo tenant is incredible. I use it all the time. Couldn’t be happier with it.

22 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

The software is great and very easy to …

The software is great and very easy to use. It gives you everything you need. All the forms, contracts, credit checks, referrals from previous landlord and more. As a landlord, it's all I need.

21 February 2026
Unprompted review
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Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

Rated 5 out of 5 stars

I started using Turbo Tenant as a way…

I started using Turbo Tenant as a way to advertise my properties, and it quickly became a game changer. The application process is simple and fast, which applicants really appreciate. Over time, I transitioned to using it as my full property management software, and my tenants love it. From applications to lease creation and payments, everything runs smoothly and efficiently. Highly recommend!

21 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

This app has been very great and…

This app has been very great and helping me contact potential renters on a very timely fashion

20 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Give it a try!

I was searching the internet for the top 5 websites to help find potential tenants. I chose 3 and Turbo tenant was 1 or the 3. I went to the website and tried to navigate it out by myself but I couldn't. I found a customer rep. number and left a message. I received a call from a rep within 2 business days. He answered all my questions and helped me finish the listing. He told me if I had any other issues to please call him back.I called him a couple of other times and he would always call me back within 24 hours. Bottom line both rentals were Turbo tenant applicants. I think that this company has exceptional customer service reps and the website is very helpful to find potential applicants that meet my criteria. I have recommended this company to any person I know who is considering moving to another rental. A+ in my personal experience. This was in September 2024 & November 2024

28 February 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I would not be able to run my business…

I would not be able to run my business without Turbotenant. I love the app and how easy it is to use. The agents are very knowledgeable and helpful. Good customer service. One thing I personally wish you all would bring back is the total in the upper right corner of the Charges page. Not sure why that was removed, but I called in about it to let you all know I needed it and it works for me. But, it didn't come back. Can you please reconsider?

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! I just forwarded this feedback along to our dev team. We're committed to making your rental experience simple and stress-free. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is a great and free tool for landlords.

Turbotenant is a great and free tool for landlords. I like everything, from marketing by spreading the listing to numerous websites, to inviting potential tenants to apply, to checking their background, even to provide an accurate rent estimate based on numerous listings in the area.

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Easy to navigate

19 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

I have been using TurboTenant for a…

I have been using TurboTenant for a year for my rental property and it has made everything simple for me and my tenant.

17 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 1 out of 5 stars

I was scammed by someone from this…

I was scammed by someone from this site, and it's unacceptable. There must be greater accountability in vetting the owners you choose to advertise. This issue needs to be addressed immediately.

13 February 2026
Unprompted review
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Reply from TurboTenant

Hi there, we're so sorry you are having a negative experience. Please shoot an email to support@turbotenant.com and a member of our team will reach out to troubleshoot this.

Rated 4 out of 5 stars

Still having difficulty navigating due…

Still having difficulty navigating due to confusing instructions or lack of comprehensive instructions.

11 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're sorry you are having difficulties. If you shoot a quick email to support@turbotenant.com our team can assist you and make sure things are running smoothly for you!

Rated 5 out of 5 stars

I love TurboTenant!

TurboTenant has made managing my rental properties straightforward and user-friendly. Support is readily available through their help page, chat, or even by phone with real people. I've been using TurboTenant for several years to oversee three units, and they've consistently considered feedback for improvements, effectively adding new features as needed.

11 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Takes stress out of landlording

One place for all payments, communication, and documents. Lots of automation such as late fees, but still very flexible and easy to make changes.

11 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

Property Management Software

So far very easy to understand and user friendly software for property owners.

11 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the shout-out! We’re so glad to hear that you’re finding the platform easy to navigate. We know property owners have enough on their plates, so we try to keep the software as straightforward as possible. Welcome to the community!

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