TurboTenant Reviews 

600
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(600)

227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly UI/flows

Friendly UI, smooth process flows and modules for business needs.

4 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is easy to use

Turbotenant is easy to use. It had a good feature set and is a good value for the price.

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Had bad experience with a homemade…

Had bad experience with a homemade lease you guys covered all aspects I have a wonderful tennent

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Turbotenant is comprehensive and makes…

Turbotenant is comprehensive and makes a great assistant for a successful Landlord. Great product for the money.

1 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 1 out of 5 stars

Turbo Tenant user for two properties

Turbo Tenant user for two properties. Tenants left early and are getting notices of late payment. Tried to call cust svs and after too long, hung up on me. Not impressed at all.

5 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're so sorry you're experiencing difficulties. I've flagged this to my team and if you could shoot a quick email to support@turbotenant.com a member of our team can help you out ASAP.

Rated 5 out of 5 stars

TurboTenant has made my life as a Real…

TurboTenant has made my life as a Real Estate Investor and Landlord much easier. I would highly recommend it to everyone.

4 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I didn’t have to much issue except…

I didn’t have to much issue except copying the multiple dogs in from application to the lease agreement for pets. Also, had to have CoPilot determine how heavy the new tenant trucks and change weight of parked vehicles which shows one ton limit and change it to 3ton.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great app

This app is reasonably priced easy to use and has a great interface for the renter.

1 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I am very thankful for this site to…

I am very thankful for this site to lease out my rentals. Very happy with it, no complaints

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! We're committed to making your rental experience simple and stress-free.

Rated 5 out of 5 stars

Easy & multiple listing!

I like the multiple postings. The application process makes it easy to determine if I want to offer a showing.

24 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Member services is extremely well…

Member services is extremely well managed. Im new but so far do good

28 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very happy with TurboTenant

Very happy with TurboTenant. Very user friendly. Makes the whole process of finding and keeping good tenants easy. Thank you!

27 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We appreciate the fantastic rating!

Rated 5 out of 5 stars

Worth It!

TurboTenant has made managing my rental smooth and simple. I can communicate with tenants, conduct screenings, securely collect payment, generate leases, and more all in one spot. I was hesitant about becoming a landlord, but TurboTenant gave me a boost of confidence and helped me make the plunge!

26 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 4 out of 5 stars

Other than a few minor glitches

Other than a few minor glitches, such as having to reload a few times while working in the app on Windows 11, everything seems to work verygood.
Another pet peeve of mine is that if TurboTenant is going to send a request for the review to my email. Then, if I do decide to fill that out, the very least that TurboTenant can do is pre-fill my email and contact information at the end of the request. Nobody likes wasted redundancy.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Lanlord friendly easy to navigate

25 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

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