TurboTenantReviews 

600
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(600)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves

Their Faulty program removed money from my account for an apartment I wasn't applying for I then had to pay twice so the landlord I was applying for got my application in time now they wont refund me for their program removing money for an apartment I did not apply for I've sent them multiple messages and im just being told they dont offer refunds. They would rather me give them a bad review than give me back my 45.00. They lost my business and if you do choose to work with them just watch your bank account they like to steal.

16 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Kerri,

We understand how this situation could feel frustrating. After reviewing your account, we can see that two separate applications were submitted to different rental properties, which resulted in two charges.

We’ve reached out to you directly via email to help clarify and assist further. Please feel free to connect with us there.

Rated 1 out of 5 stars

I was trying to co-sign for someone and…

I was trying to co-sign for someone and I found out from the landlord that they do not accept co-signers I told the employee at TurboTenant that and he sent me an application to fill out and said they would take are of this issue. Then the landlord called me and told me the same thing again so I was charge $55.00 and mislead from the employee and I cannot co-sign. Of course there is no refund, good way to rip people off.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Thsnks TurboTenant

TurboTenant,
Made it easy for a regular person like me to perform duties that a landlord needs to do. Accept payments, pre-made rental agreements that can easily be modified to fit your needs and keeps records.
Thanks TurboTenant
Frank G.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I manage a property 9 hours away from…

I manage a property 9 hours away from me using turbo tenant. It gives you a sense of professionalism and it draws up a lease agreement in seconds. Definitely recommend

19 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

Turbo Tenant is an excellent program…

Turbo Tenant is an excellent program with excellent service support.

17 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy effective

Easy effective for property management

17 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very easy to publish with turbo tenant .

Very easy to publish with turbo tenant .

16 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Super easy to use App

Super easy to use App, great platform set up. not complicated to use.

12 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

Rated 5 out of 5 stars

Turbo Tenant makes rental property…

Turbo Tenant makes rental property management easy and simple for me . The platform is very convenient making lease agreements generation and signing a lot of easier. This is a great tool for landlords.

12 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

1st time Landlord

Turbotenant has made being a first time Landlord of multiple properties simple. It has been of great value comprising tax essentials in one spot.

12 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Helps me manage my rental properties…

Helps me manage my rental properties with ease. Not hard to learn and very helpful for managing leases and so on. Also, great integrations for when I need to list a vacant property.

11 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

Rated 5 out of 5 stars

Superb tool to fully and efficiently manage rental properties

The tools are well designed, intuitive, and comprehensive for rental property management needs. Payment solutions are excellent and easy, instructions to tenant are easy to follow. Lease contract generation is useful and updated over time to match legal needs in respective areas. Support is remarkably strong as well. Simply superb tool.

11 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

The software is super user friendly

The software is super user friendly, but I would say the human support is the best. You guys accidentally transferred money to the wrong account and I was able to speak w someone and you got it fixed. Two weeks later I accidentally deposited money to the wrong bank account (I have two LLC’) and once again you guys corrected that for me.

As a stark comparison I listed my condo on Zillow and was unable to view the applications that came in. The worst part is you can’t talk to anyone at Zillow, and they never did respond to 3 separate email requests to their help desk.

Service is very important and you guys have done well

Greg

11 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the shout-out! We’re thrilled to hear our team had your back, not just once, but twice.

We know property management moves fast, and while we aim for a user-friendly platform, we believe great tech should always be backed by even better humans. It’s great to know we could get your accounts straightened out while providing a much better experience than alternative market options. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

Platform is easy to use

Platform is easy to use

9 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!

Rated 5 out of 5 stars

Easy to use

My experience with TurboTenant was surprisingly easy and great! My life was made very manageable with creating and tracking leases, payments and reminders.

I wish I found out about this years ago. I love the app because it’s easy to use.

1 February 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 5 out of 5 stars

Turbo Tenent is GREAT!

Turbo Tenent is GREAT!
I have been using it for over a year now and no complaints and customer service is perfect!

7 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

Rated 5 out of 5 stars

Awesome simple fast

6 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

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