TurboTenantReviews 

600
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, finding the app and website to be reliable, intuitive, and user-friendly. Customers appreciate how the platform streamlines the rental process, from listing properties and screening tenants to generating leases and collecting rent, making property management significantly easier. Many highlight the efficiency of features like automatic postings to various rental platforms, seamless communication tools, and state-specific lease agreements with e-signing capabilities. However, some customers experienced issues with payment processing, including accidental deposits to incorrect accounts and recurring problems with bank account information not being saved, leading to extra charges. A few other people also felt that the platform could be buggy, and some expressed dissatisfaction with the lack of paper application options or multilingual support for leases.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting it as free, fast, intuitive, and... See more

Website

Users describe positive interactions with the website, highlighting its ease of use and comprehensive... See more

Application

Reviewers highlight positive aspects of the app, praising its user-friendliness and efficiency for both... See more

Payment

Consumers find payment to be ambiguous, with some appreciating the platform's ability to centralize... See more

Service

Customers consistently note positive experiences with service, often praising its value and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(600)

226 reviews in the last 12 months

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Rated 5 out of 5 stars

I was extremely impressed with this service!

I was extremely impressed with all the quality responses that I received very quickly as well as all the services that you offered to complete the rental. Just a great experience that I would recommend to anyone interested in renting any type of living quarters.

2 May 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much, Peter! We’re glad you had such a great experience and that the quick responses and full set of tools helped you get everything done smoothly. We really appreciate the recommendation!

Rated 5 out of 5 stars

turbo tenant is a excellent choice for…

turbo tenant is a excellent choice for rental property management. Does the job. Gets it done right . Sold my units. When I'm ready to get back in I'm going with Turbo Tenant > You should too, > JP DeSantis

1 May 2026
Unprompted review
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Reply from TurboTenant

Thank you, JP! We really appreciate the kind words. Glad TurboTenant helped get the job done, and we’ll be ready for you whenever you jump back in!

Rated 5 out of 5 stars

Brian was tremendously helpful to…

Brian was tremendously helpful to answer all my questions and to direct me around the site to properly write my lease. He had great patience and knowledge.
Thank you Turbo Tenant!!

29 April 2026
Unprompted review
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Reply from TurboTenant

Thank you for the kind words, Desiree! Having a knowledgeable, patient team ready to help is something we care deeply about. We’re so glad Brian was there for you every step of the way.

Rated 5 out of 5 stars

New to TurboTenant, so far I like it!

I like all the features/services that are available. The marketing service really is fantastic. I feel TurboTenant pushes the listing out to many high traffic sites.

18 April 2026
Unprompted review
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Reply from TurboTenant

Thank you so much! We’re glad you’re getting value from the features and especially the marketing tools. Love hearing the listing syndication is helping get your property in front of more renters!

Rated 5 out of 5 stars

TurboTenent the best Landloard management great tool.

I’ve been testing TurboTenant as a small landlord managing multiple properties, and overall it has been a very helpful tool for organizing operations.
What I like the most is the centralization — having applications, lease documents, set charges, payment tracking, and communication in one place makes day-to-day management much easier. For independent landlords who don’t have a full system in place, this brings a level of structure and professionalism that’s hard to achieve manually.
The platform is especially strong for:
Collecting and organizing tenant applications
Managing leases and documentation
Tracking payments and generating records
Keeping communication organized
Cash flow tracking and deeper financial insights are limited, so I still rely on my own system for that. Also, while the platform is very functional, some areas of the interface could be more intuitive and streamlined.
Overall, I would recommend TurboTenant to small and mid-size landlords who want to bring more organization and structure to their process without overcomplicating things.
It’s a solid tool — especially when used as part of a broader system rather than the only solution.

1 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for the detailed review and recommendation! We’re thrilled TurboTenant has been a helpful tool for managing your properties and streamlining day to day operations. We also appreciate your feedback on cash flow tools and the interface. Hearing this directly from landlords helps us continue improving the platform.

Rated 5 out of 5 stars

Great a-listing page

I posted my listing with ease and free of charge. Turbotenant is a great site.

21 August 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much! We’re glad listing was easy and that TurboTenant has been a great experience for you.

Rated 5 out of 5 stars

Its a great service

Its a great service. I am on my 3rd year. Technology platform is impressive. It takes the hassle out if managing real estate. The more tenants you have the more you need this. Recommended.

15 April 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much! Three years with us means a lot. We’re glad the platform is helping take the hassle out of managing your properties.

Rated 5 out of 5 stars

The service is on point

The service is on point. They market your apartment at several platforms. This helps to get leads and quickly begins to follow up with questions to vet and an application process that is simple to potential tenants. I have used them for over 10 years now. Thank you Turbo Tenant for a service well done!

15 April 2026
Unprompted review
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Reply from TurboTenant

Wow, 10 years with us, thank you! That truly means a lot. We’re so glad the marketing and screening tools have helped you find great tenants and keep things moving smoothly.

Rated 5 out of 5 stars

I love that I can call customer service…

I love that I can call customer service and there is always a super helpful person ready to help. The leases are great and I love how everything is on one site.

12 April 2026
Unprompted review
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Reply from TurboTenant

Appreciate this, thank you! 🙌 Our support team works hard to be there when you need it, so it’s awesome to hear that came through. Glad the all-in-one experience is working for you!

Rated 1 out of 5 stars

You keep forgetting my bank account…

You keep forgetting my bank account information every month so it charges me an extra 20 dollars to pay my rent. I've talked to customer service and nothing worked. I wish I could go back to the good old days where you could just pay in cash and be done with it.

1 April 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, Jeff.

We understand how frustrating unexpected fees can be. In some cases, bank accounts connected through a login may require periodic re-authentication due to security requirements set by the financial institution. When that step isn’t completed, payments may default to a card, which can include processing fees.

To help avoid this going forward, we recommend linking your bank account manually instead of through a bank login, which typically prevents these re-authentication interruptions.

We’ve also followed up with you directly via email so we can walk through this together and make sure everything is set up correctly moving forward!

Rated 5 out of 5 stars

Works great so far

Works great so far. Lots of very nice features. They have some security measure that if left uncompleted, will lock you out. The team seemed to be responsive and polite, though.

1 April 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the review, Paul! Glad you’re enjoying the features so far. Our security measures are designed to keep your account safe, and we’re always here if you need a hand. We appreciate the kind words about our support team!

Rated 5 out of 5 stars

Fast n reliable

Fast n reliable

30 March 2026
Unprompted review
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Reply from TurboTenant

Thanks for sharing this! Keeping things quick and dependable is what we’re all about.

Rated 5 out of 5 stars

Easy Peasy

Easy Peasy lemon squeezy

30 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

This made us smile, thank you! Glad TurboTenant is keeping things easy.

Rated 5 out of 5 stars

Easy Site To Manage

The site is easy to manage as a landlord. The best thing is the valuable information it provides. If you subscribe to the upgraded services, you can list your property on multiple sites, and they do all the work. I also like the reminders they email you once you schedule a showing. So far, I am very pleased with the site.

2 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the kind words! We’re really glad TurboTenant is making things easier for you, from listings to showing reminders. We appreciate you being here!

Rated 1 out of 5 stars

I disliked the amount of control you…

I disliked the amount of control you have in seeing the finished lease. I do not believe their forms match the Colorado Commission. They spent more time trying to sell all their fees and I disliked how they interacted with my tenants.

26 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing your feedback and we’re sorry to hear this was your experience. Our lease forms are designed to align with Colorado requirements, but we understand how important it is to feel confident in the final document. We’d really like to look into this further, but we weren’t able to locate an account with the details provided. Please reach out to us at support@turbotenant.com so we can take a closer look and help!

Rated 5 out of 5 stars

Very useful tool when managing…

Very useful tool when managing different properties with multiple tenants.

Highly Recommeneded.

25 March 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you, Humberto!

We’re so glad TurboTenant is helping you stay organized across your properties.

We appreciate the recommendation, and please let us know if there is anything we can assist with in the future!

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