Tudagrass Reviews 

506
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who make the ordering process simple and efficient. Many reviewers noted the superb quality of the products, from artificial grass to composite cladding, often describing them as amazing and robust. Deliveries are frequently fast, with drivers often going the extra mile, providing helpful calls in advance and assisting with placement. However, some people were dissatisfied with aspects of the delivery service, citing a lack of communication regarding expected dates, leading to unexpected delays. A few customers also experienced issues with product accuracy, receiving items with incorrect colors, damaged sections, or missing components, and in some cases, ordered quantities did not match what was delivered.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast and prompt... See more

Product

People report positive experiences with product, often highlighting the excellent quality and realistic... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of artificial... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and fantastic... See more

Order

Users describe positive interactions with order, highlighting an easy and smooth ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used as a water bar on a concrete floor behind some roller shutter doors. Screwed and sealed down, doing the job superbly, routed a 45° on two sides so vehicle tyres don't "grab" the batten as they pa... See more

Rated 5 out of 5 stars

Laid on top of concrete slab 6 x 3.5m. Glued 20mm underlay to concrete and grass on top. Looks amazing but did have to rotate it so pile was facing the house for a greener appearance. Very life like... See more

Rated 5 out of 5 stars

Found this company online and what a great find they were went to warehouse where a very helpful lady explained about the different grass and gave us samples to take home and compare. We settled on th... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Visited the showroom, plenty options, got great advice, paid, very good price/value. Arranged delivery, came as planned, driver phoned to say en route, help... See more


Company details

  1. Landscaping Supply Store
  2. Building Materials Store
  3. Carpet Store
  4. Garden Building Supplier

Written by the company

At Tuda, we are a family-owned business with a passion for transforming outdoor spaces. We have established ourselves as a leading provider of artificial grass, composite decking and cladding. Our team of experienced professionals is dedicated to helping homeowners, businesses, and contractors create beautiful, functional, and low-maintenance outdoor spaces. Whether you are looking for a lush lawn, a comfortable outdoor living area, or a durable and stylish cladding solution, we have the products and expertise to help you achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

506 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(506)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently ordered to Nottingham after…

Recently ordered to Nottingham after looking at several companies for some composite cladding it was refreshing to be able to speak to someone and to be able to place an order over the phone. Staff are very efficient and friendly and are a pleasure to deal with. Order arrived all packaged and a very professional service. The product is very good quality and the best we have come across. Will be using Tuda again for our renovations and will also recommend to friends and family. Highly recommend.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

An excellent company to deal with and…

An excellent company to deal with and an excellent product. I was kept fully informed regarding progress of my order and delivery was swift. My order arrived when I was advised it would. Thank you!

2 January 2026
Rated 5 out of 5 stars

Great company

Great company
Communication brilliant
Staff professional and helpful

Andy /Andrew the Driver was great called the day before to confirm he would be delivering .. unloaded and left everything neat and tidy a credit to this company

2 January 2026
Rated 5 out of 5 stars

1st class service brilliant staff

I ordered Ash cladding and L corners January 1st and I got a call the next day and delivered on the 3rd January that is 1st class service I've not put the cladding up yet will be a few months before it's up.But it looks brilliant

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. Excellent service and decking was delivered in full and on time. Quality product, easy to cut and fit and greatly enhances the garden.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Tuda Grass display & Reception Excellent service

The Lady I saw was very efficient and helpful, the reception area is very well organised and well laid out, with viewing product area clean with excellent displays, I loved how you could touch the grass, worth a visit or even a call if you want quality product from their website.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I purchased some of the Series 1 Slatted Cladding for the front of our house. It looks fantastic and is easy to work with.
Even better than the product was the service I received from Vicky & Laura. 1st class!
I'll be back to order some more when I've measured up for our future garden project.
Thanks!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought the "Grey Wood Effect Vinyl…

I bought the "Grey Wood Effect Vinyl Lino Flooring Sheet Roll – Aged Oak 619M Plank". Excellent customer service as well as a great product. Would buy from them again as it was a very pleasant experience! recommended!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great company to deal with.

I was contacted by phone and email regarding the delivery and kept me posted.

This is my second purchase and I highly recommend this company.

A pleasure to deal with from start to finish.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality pet friendly artificial grass. Looks and feels amazing.. Received within 5 working days from order. Delivery driver was super helpful and friendly. I'd definitely recommend Tuda 100%

27 October 2025
Rated 5 out of 5 stars

Came today and grabbed a wall panelling…

Came today and grabbed a wall panelling and didn’t have enough room in car to put it but with there lovely help they helped me get it deliver in time for my person to put my panelling up , so helpful and amazing wouldn’t of went anywhere else 🤍

15 October 2025
Unprompted review
Rated 4 out of 5 stars

Wrong size delivered but was fixed

Ordered a 10.5m roll and 9.5m arrived. I sent a message to the head office and they acted quickly to get the issue resolved. Within a couple of days the roll was collected and a new one dropped off. No issues since. Not too sure if I would order with them again as it's not worth the hassle if they are cutting rolls short. Also the roll arrived with grass facing the outside making it more difficult to roll out. Normally it's facing in so you can roll it straight out.

29 September 2025
Unprompted review

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