Try VitavixReviews 

67
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers report that the product arrived on time and was well-packaged, with some finding it effective in reducing snoring and improving sleep quality. People appreciate that it helps maintain proper neck and head alignment, leading to better rest and reduced morning dryness. Some users also found the product comfortable after an initial adjustment period and noted relief from neck pain. However, some people were dissatisfied with the product's effectiveness, reporting that it did not stop snoring or alleviate sleep apnea, and found it uncomfortable or restrictive, sometimes causing a feeling of suffocation. A significant number of customers also expressed frustration with the return policy, citing difficulties in returning opened products and high shipping costs to the Netherlands, making returns impractical.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction, noting that... See more

Quality

Consumers find quality to be ambiguous, with many reporting positive experiences, such as falling asleep... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over the high... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The customer service for this product were really great when I had not received my product on time. They helped me right away with shipping updates within a quick timeframe from when I first conta... See more

Company replied

Rated 2 out of 5 stars

Long delivery time and difficulty getting support. The neck collar is very uncomfortable and did nothing for my snoring. They do offer returns for 60 days but you have to send it back to the Netherl... See more

Company replied

Rated 2 out of 5 stars

I have apnea. The ads imply it may replace a CPAP. It did not prevent my snoring and gagging. It can't be returned because I opened the packaging to try it out—total waste of money for a stiff, uncom... See more

Company replied

Rated 2 out of 5 stars

I usually am not the person to complain on social media or bast businesses publicly, but felt like I have to get the word out so other people don't get scammed/waste their money. I've bee... See more

Company replied


Company details

Written by the company

We create premium health and wellness solutions that are natural, effective, and approachable. At Vitavix, our mission is to blend innovative science with nature’s best ingredients to develop products that empower you to live a healthier, more vibrant life. Our commitment is to transform everyday wellness into an effortless and enjoyable experience.


Contact info

3.4

Average

TrustScore 3.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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3.4

All reviews

(67)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good long-term sleep product

I promptly received my Vitavix order complete with detailed instructions on using the product. It does take some time to get used to the firm fit around the neck, but I did notice that even the first night using it, I fell asleep quickly, stayed asleep longer than usual, and woke up with evidence that I wasn't mouth breathing. The product does great at keeping the neck and chin in alignment, it's easy to use, and after a week of using it so far, I'm gradually sleeping much better!

14 March 2026
Unprompted review
Rated 1 out of 5 stars

60 day try out is a scam

I have diligently tried the Vitavix neck guard for 50 days. It did not work and according to my wife my snoring was much worse. I pointed out that the pictures show a different product than what they actually send. They claimed that the difference is just due to how the photograph was taken, but they actually changed the design. When I tried returning the product based on the 60-day trial offer, they were funny about returning it, and expected me to return if to the Netherlands for $20 to 25 shipping costs. Alternatively, they offered a 32% discount on the product and suggested I give the used product to a friend... In conclusion, this looks very much like a scam to me. The product may work for some people, but it certainly did not work for me. Very disappointed that I was scammed by $12 while my snoring problem has not been resolved.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Stop-Snoring Neck Brace

I habve used this product for 2 weeks solid and I have not had 1 night of sleeping without snorinng and my husband waking me to ask me to turn onto my tummy. I am very disappointed that this is the case and would like to know if I can return the product and receive a refund f £30 in line with your 60 day guarantee

7 February 2026
Unprompted review
Rated 1 out of 5 stars

I feel scammed!

If there was a 0 I would have marked that. I think its sad that this company takes advantage of desparate people needing help with their health issues. I seen the ad on this product thought I'd give it a shot whats to lose,well that was dumb. It wasn't comfortable to sleep so stiff and couldn't get used to it so I asked to return it thinking guarantee would be honored. Found out that the charge to return is more than the product itself and they do not supply you with return labels so they must have known ahead of time that they would lose $with returns. No integrity in their products. My advice get it through Amazon or somewhere else you can trust!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great fit and feel!

This was my second order of the compression socks!
They fit great and give me all day support. Legs feel great, no more soreness or tired feeling.

14 January 2026
Unprompted review
Rated 4 out of 5 stars

At first it was very awkward to sleep…

At first it was very awkward to sleep with the brace around my neck. I felt confined but I woke up feeling rather rested and not nearly as sleepy as before the neck brace . In the beginning I bit my tongue, but now I can sleep through a night without biting my tongue . It takes some getting used to but it does work . I found myself only sleeping 3-4 hours with it, then I would rest one hour without it and then I would finish the the night with 3 more hours with it. I now can go all night with it .

27 January 2026
Unprompted review
Rated 5 out of 5 stars

The pillow is truly amazing

The pillow is truly amazing! I have slept a lot better with it!

1 January 2026
Unprompted review
Try Vitavix logo

Reply from Try Vitavix

Hi Jamie,

Thank you so much for taking the time to share this — we’re really happy to hear that the pillow has been working so well for you 😊 Knowing that you’re sleeping better truly means a lot to us.

We appreciate your support and kind words, and we hope you continue to enjoy more comfortable, restful nights ahead. If you ever have questions or need anything, we’re always here to help.

Wishing you many more great nights of sleep!

Rated 1 out of 5 stars

Dreadful smell off of this product

Dreadful smell off of this product. Can’t describe it - musky and sulphuric. So weird

1 December 2025
Unprompted review
Try Vitavix logo

Reply from Try Vitavix

Thank you for sharing your experience, and we’re really sorry to hear about the unpleasant smell you noticed. That’s certainly not the first impression we want anyone to have.

Occasionally, new products can have a temporary odor from packaging or storage. We recommend gently hand washing the product with mild soap and warm water, then allowing it to fully air dry. This usually helps remove any residual scent.

We appreciate you bringing this to our attention and truly value your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out — we’re here to help.

Rated 5 out of 5 stars

Breath better while asleep

8 January 2026
Unprompted review
Try Vitavix logo

Reply from Try Vitavix

Thank you for your feedback! We’re really glad to hear that you’re breathing better while asleep. That’s exactly what we aim for — more comfortable breathing and more restful nights. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Total scam company is in the…

Total scam company is in the Netherlands so it cost over 80 dollars to return any item. I ordered a pair of ear plugs on Dec the 18th. They created a shipping label on the 22 nd. Nothing more happened until I contacted PayPal to dispute and got refund. Then on Jan 5 th I got shipping notice. I contacted Vitavix to tell them I did not want that I had to purchase elsewhere. They said that since I had filled dispute with PayPal would have to deal with PayPal. Contacted PayPal to inform them of situation, and was told that once received package I would be again charged. Paid $13.90 for the ear plugs and it will cost over 80 dollars to return. This company is a TOTAL SCAM STAY AWAY OR YOU WILL REGRET IT. Wish I would have done more investigating before I purchased. They have over 30% 1 Star reviews always same. Not possible to return there 60 Day Guarantee is a joke if you read the fine print, you can’t return a product that has been opened. They will offer you a small percentage of what you paid. Then you’re forced to take it because of the return shipping cost to the Netherlands. I would never purchase anything from them ever again, and if you do you will be sorry.

18 December 2025
Unprompted review
Try Vitavix logo

Reply from Try Vitavix

Hi Clint,
This case was fully reviewed and investigated by PayPal, and PayPal resolved the dispute in our favor after assessing all transaction and delivery records. For further clarification, PayPal can provide full details of their decision.

Rated 5 out of 5 stars

The product is great very comfortable…

The product is great very comfortable and easy to use for better than a CPAP machine

5 January 2026
Unprompted review
Try Vitavix logo

Reply from Try Vitavix

Hi Paul,

Thank you so much for your kind words. We’re really glad to hear you found the product comfortable and easy to use, and that it’s been working well for you. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.

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