SPARTAN™ Reviews 

5,529
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,348 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their interactions. Customers frequently praise the dedicated staff and support team for delivering exceptionally fast, polite, and effective assistance regarding their purchases and subscriptions. Consumers genuinely appreciate the rapid response times and smooth resolutions provided by agents whenever they need help modifying their active orders. However, some reviewers were not happy with customer support, noting that multiple follow-up emails were completely ignored without any meaningful resolution provided. A few other people also felt that the items did not work as expected and raised serious concerns about unexpected automated subscription charges.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team as professional,... See more

Customer service

Users describe positive interactions with customer service, often praising prompt responses and helpful staff... See more

Product

Clients share ambiguous opinions on product as reviewers express vastly contrasting experiences with the... See more

Response time

Customers had positive experiences with response time, frequently praising the rapid support and quick email... See more

Order

Reviewers highlight positive aspects of order processes, frequently praising responsive support agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't say enough good things about Spartan. No complaints. They offer quality products. I recently placed my third or fourth order. I made a mistake on the order form, MY mistake, and contacted... See more

Rated 5 out of 5 stars

As a regular customer who buys products from this company, SPARTAN . I highly commend the work of Marinella. They provide exceptional assistance every time I interact with them. They are professional... See more

Rated 5 out of 5 stars

After stumbling for two weeks of different portals I was able to resolve an overstock of one SKU .Tried and tried numerous ways to resolve until finally the Spartan team understood what was g... See more

Rated 5 out of 5 stars

Cecille and Patrick were both very responsive as customer / client support for my request to cancel my subscription. I just needed to wait for few days for their web design to reflect my choice, as p... See more


Company details

  1. Hair Product Store
  2. Health and Beauty Shop

Written by the company

At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,529)

3,252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They delay my shipping and still didn't…

They delay my shipping and still didn't came

29 July 2026
Unprompted review
SPARTAN™ logo

Reply from SPARTAN™

Thank you for sharing your feedback. We’re sorry to hear that your order has been delayed and still hasn’t arrived. We understand how frustrating it can be to wait longer than expected for your order.

Please contact our customer support team at support@try-spartan.com with your order details so we can look into the shipping status and work with you to find a solution as soon as possible.

Rated 5 out of 5 stars

Me Cecille, most efficient

I have recently been corresponding with Ms. Cecille about an issue.
She's been nothing but extremely professional. She handled my issue with invaluable efficiency. She's a KEEPER, expo

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Spartan products work.

Hello everyone!

I’m glad to say that I’m living proof that Spartan products work for hair growth. I also believe that the cost of the products are priced fair and Spartan has great deals that saves you a great deal of money on products that truly works.
What impresses me the most by far is the customer service experience. The response time is always on point and they always deliver on what they say there going to do.
It was a great pleasure to work with Marinella , Mhyca and Patrick to answer and resolve any issues I had.

Thank you!

18 August 2026
Unprompted review
Rated 4 out of 5 stars

A 2nd try.

I have purchased 1 bottle in the recent past with no hair growth success. Willing to give it another try.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service from Marinella

Marinella was incredibly helpful and understanding when I needed to change my address. She immediately addressed my concern regarding the delivered items and resolved the issue promptly. I really appreciate her excellent customer service and support!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is top tier

The customer service is top tier. Myhca was fantastic, not only did she respond to my email super fast but she was able to cancel my order! I didn’t realize I was on a subscription so getting an explanation why was great and I truly appreciate the quick response and quick results!

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Cecille and Patrick were both very…

Cecille and Patrick were both very responsive as customer / client support for my request to cancel my subscription. I just needed to wait for few days for their web design to reflect my choice, as per their advise. Overall, it became a painless subscription action on my part. Thanks much.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service love it ❤️

Quantez here, and I would like to say they provided excellent customer service and replied immediately when I needed a refund. They are better than a lot of other companies. I would recommend them to others 💗😊 btw, the person who helped me is Joey. They were super helpful!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great. I had an issue with my order and JeAnne answered my emails fairly quickly. She looked into the issue and provided a good solution.

10 August 2026
Unprompted review

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