I can't say enough good things about Spartan. No complaints. They offer quality products. I recently placed my third or fourth order. I made a mistake on the order form, MY mistake, and contacted... See more
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At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@try-spartan.com
- try-spartan.com
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Replied to 96% of negative reviews
Typically replies within 2 weeks
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I contacted the company about an order…
I contacted the company about an order placed days ago and the charge just showed up on credit card used. I asked the order be cancelled due to no in position to afford at this point and the order was pending. They were able to locate and cancel. I thank you for the prompt professional assistance. I will be back to order future shipments. Thank you.
JeAnne is very responsive and helpful
JeAnne is very responsive and helpful. She assured me when I did not receive my product due to error in the mailing address. And she kept me updated of my shipment.
I had a good impression with the team…
I had a good impression with the team handling my complaints about the delivery of products did by the third party.Agent Julia in the spartan are very quick to respond with my email and did a quick resolve to my situation.I will update once the promised replacement of my product has arrive ,so far this product is working good for me and planning to introduce it to some of my friends. thanks!
I had an excellent experience with the replacement
I had an excellent experience with the customer support team. JeAnne, Cecille, and Ricca were all incredibly helpful, professional, and responsive throughout the process. They took the time to understand my concerns, provided clear and timely assistance, and made sure everything was resolved properly.
It is rare to encounter such consistently attentive and friendly customer service. I truly appreciate the effort they put into helping me and would definitely recommend their support team to others.
Thank you, JeAnne, Cecille, and Ricca, for the outstanding service!
Marinella was the agent that helped…
Marinella was the agent that helped me. She provided prompt service regarding the application of a discount & was polite & informative. Customer Service was present and helpful. I do feel that the additional offer for the conditioner & exponential price increase gave me pause. I think Spartan would fair better if they just presented everything all at once. Up selling feels like pressured sales with any product. However, if it works, it might be worth the difference. Will have to wait & see. Overall, I'm going into this with confidence.
Cecile was fantastic
Cecile was fantastic! She was so helpful. She is a true gem at Spartan. She helped me out with a billing issue.
Helpful
Cecille was super helpful in answering to my queries. She replied super fast and assuring that everything will be ok.
I have a great experience with your…
I have a great experience with your team : JeAnne, Patrick and Cecille in the review.
Thank you
Had trouble with lost delivery
Had trouble with lost delivery. Cecille and marinella were prompt in re-issuing the order for me.
Finally Mhyca and Julia were able to…
Finally Mhyca and Julia were able to help me after several others couldn't or wouldn't. They deserve a reward. Thanks
JeAnne took immediate care of my issue
JeAnne took immediate care of my issue, and it is completely resolved. Thank you!!
Great response
First I would like to thank Joan and Veronica for there quick response and help. Your product is great it just not working on me. But I will continue using what I have.
Fast and helpful customer service from…
Fast and helpful customer service from Joan.
Unfortunately the product did not…
Unfortunately the product did not provide any results. Please remove the automatic renewal of this product going forward.
Thank You

Reply from SPARTAN™
The online representatives are prompt and professional
The online representatives are prompt, professional and knowledgeable about the right products for me.
Customer Service is important
I can so appreciate when I had questions regarding the product and how fast I received an email from Marinella.
The product itself is outstanding, but if the Customer Service isn't there, it makes a difference. In this case, I am happy how quickly Marinella resolved and answered my questions.
I requested an order be cancelled
I requested an order be cancelled. It was very quickly by Joesph, and my cc was credited quickly.
Team work!
Joseph, Cecille and Mhyca have done the very best to improve a situation we have. I appreciate quick responses a willingness to keep me as a customer.
Refund processed
Joseph, Marinella, Mhyca and Veronica helped me cancel an order that was sent erroneously.
Jeanne
Jeanne, member of the Spartan support team handled my question within minutes. With so many options to choose from on the internet it is good to know that Spartan has a responsive team of professionals to help you.
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