KYC upload on shared flat Wi-Fi; autoplay looked off with Mastercard, then started another slot round. Message centre turned a simple account check into guesswork before I closed the tab. great
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Didn’t expect much, but turned into small withdrawable amount.
The confirm button blinked grey after I changed the amount. No error message, no spinner, just a dead button until I refreshed. I saved a screenshot before closing the page. Support still had the same... See more
Friday evening, Bonus balance on a tablet using hotel Wi-Fi — the free spins counter inside the casino account dropped after one refresh. Email update stayed stuck at the payment step
No recent history of asking for reviews
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The withdrawal page showed a 54 cashout…
The withdrawal page showed a 54 cashout as review, but the transaction history was blank on my old tablet. support only told me to refresh. The issue stayed unresolved in the history
Address file failed twice on mobile
Address file failed twice on mobile. The error text was cut off behind the menu, so I had to guess what they wanted. I ended up checking the identical screen again later. I ended up checking the identical screen again later.
Looked twice
Looked twice, Favourites on library Wi-Fi: favourites vanished with Neteller and the game filter disappeared. Mobile page left the pending tag in history during a rushed break.
KYC upload on shared flat Wi-Fi
KYC upload on shared flat Wi-Fi; autoplay looked off with Mastercard, then started another slot round. Message centre turned a simple account check into guesswork before I closed the tab.
great
After login
After login, Cashout block after driving licence photo showed it clearly: KYC only says review with case #82907 with no document name shown. Email update stayed blank while I watched the account page
the issue wasnt about losing money
the issue wasnt about losing money. It was that the maximum bet was buried in a separate page, which made the process feel unreliable
my wife asked why I was refreshing
my wife asked why I was refreshing. Autoplay toggle looked off, but the next slot round started anyway
Nothing worth complaining about
Nothing worth complaining about, this place just runs smoothly every single week
Case 6101 looked okay before support…
Case 6101 looked okay before support with Apple Pay pasted rules for a promo I did not use. Message centre gave no clear status note after 24 minutes.
Two agents gave opposite answers about…
Two agents gave opposite answers about the same ticket.
support copy-pasted the FAQ at me…
support copy-pasted the FAQ at me twice, word for word.
During lunch
During lunch, Withdrawal via Visa stayed pending since after dinner
spins gone in four minutes
spins gone in four minutes, that was the whole promotion.
from the cashier page
from the cashier page: Cashback date moved from Monday to Wednesday without any casino notice hard to trust the cashier now wow
dinner was on the stove
dinner was on the stove. The bonus page loaded fine, cashier page timed out twice
the free spins landed on a game i had…
the free spins landed on a game i had never heard of
The confirm button sat behind the…
The confirm button sat behind the mobile keyboard again after verification.
Chat closed mid-sentence
I reduced my limit and got no…
I reduced my limit and got no confirmation email, no clear start time, nothing. Just a small green banner that vanished before I could even screenshot it Honestly exhausting. Could they make the cashier any more confusing?
no tolerance for sluggish cashiers
no tolerance for sluggish cashiers. $50 deposited, forty minutes on Big Bass, $135 in the balance, cashout tapped without leaving the cashier and it cleared by morning.
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