All the staff are so helpful and very honest, when you ask their opinion, they are very wise. Also just ordered online a pair of Bella Dahl joggers, so easy and arrived very quickly, I’m from Cheshire... See more
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See what reviewers are saying
I don't usually buy a great deal online, preferring to shop instore to support my local high street. I love the brands Trilogy offers and have been tempted on many occasions but this time they had sev... See more
I recently purchased a pair of jeans on sale, and I am thoroughly impressed. The jeans look fantastic, and the size is perfect. As a UK size 8-10, I ordered size 27, which fits exceptionally well. The... See more
10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed... See more
Company details
Information provided by various external sources
Trilogy clothing is handpicked by our expert stylists to make you look great and feel better. Shop our new season styles online with free UK delivery.
Contact info
United Kingdom
- trilogystores.co.uk
4.2
Great
405 reviews
Hasn’t replied to negative reviews
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10 days and no update on sending the…
10 days and no update on sending the item. Called and was told would be sent yesterday. Nothing. Called again a couple of times and left voicemails. Still no communication. Called again. No one seemed to know about the order. After several calls was told the item has been lost and I would be refunded. Shocking service - both the error and the fact that it was left to me to keep chasing. Our local store is great. Shame about the online service.
29 March 2026
Never got the order confirmation via…
Never got the order confirmation via email, just a credit back to my account with no other details.
26 December 2025
Old fashioned boutique shop.
The quality of clothing is great.Online shopping is easy with quick delivery.I’m always pleased with my purchases.
26 December 2025
Always a pleasure to shop at Trilogy
Always a pleasure to shop at Trilogy. Special mention to lovely staff in Wimbledon village!
26 December 2025
My go-to retailer
Fantastic range of products and consistently excellent service from Trilogy Stores.
27 October 2025
I was delighted with my purchase
I was delighted with my purchase.
A high quality and stylish jacket that was reasonably priced.
Customer Services were polite and responsive.
24 November 2025
Makes such a difference having face to…
Makes such a difference having face to face stores. Also you see a lot more in person that you miss online.
24 November 2025
Marvellous DaisyvHad to speak to customer service or…
Had to speak to customer service or shop Daisy she was so helpful polite courteous absolute asset to Trilogy
24 November 2025
Very friendly and helpful.
25 September 2025
Super prompt delivery and returns
Super prompt delivery and returns. Always great service
27 August 2025
Great products and good service
25 August 2025
I found exactly what I was looking for
I found exactly what I was looking for, ordering was simple and the postage was super fast. I'm very happy with my purchase, thank you:)
26 July 2025
Excellent customer service
Excellent customer service - ordered by post several sizes of jeans. Arrived the next day. Obviously had some returns which were refunded promptly. Great communications as well.
21 February 2025
Unprompted review
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