Travellodge Reviews 

Just stayed at travel lodge Albert dock london. Clean and fair priced good. Service provided by Jamie was excellent so friendly and helpful. My wife and i went yo Excel auditorium easy to reach either walking or dlr. we had nice evening meal and breakfast. Comfy bed as January we got an early bird great rate too but would have paid full rate.

The hotel itself is ok at best but what really turns this into 1 star is the £9.99 breakfast, I am a man that eats anything and never sent food back or complained but the breakfast is awful the sausages don’t taste like pork, the bacon is still alive it’s that uncooked the scrambled egg has literally no taste(no joke) the beans were cold, the hash browns had not even seen heat let alone cooked and the mushrooms were full of like stale water. If you stay at travel lodge do not go for the breccy

Trustpilot Review – Travelodge

Title – THEFT !
I booked into the Travelodge Balham at the end of October 2025. I needed hotel
accommodation following the sale of the property in which I had been living for some years.
Had I known what was coming, I would have definitely selected an alternative hotel. On
Sunday 30 th November 2025 I had to change rooms as the one in which I was staying had
been previously booked for another guest. I was unable to immediately move into this other
room due to a cleaning requirement.
I had significant amounts of luggage - the Assistant Manager, Armando, said that I could
store my belongings in the office area, provided I gave him a good review on Trustpilot.
Not all my belongings could be stored in the office area – therefore some were stored in the
room into which I would be staying once the cleaning was complete.
When I entered my alternative room later that day, I tidied up my belongings and luggage in
the room, and while doing this, I noticed that two items were missing. One of these items
was a new pair of Bose headphones which I had purchased a couple of days previously. The
second item was a quantity of treatments which I had to use having recently undergone a
hair transplant operation.
The value of these two items was £686.47 - £299 for the headphones and £387.47 for the
medication.
I approached Armando about the missing items the next day - instead of assisting he
became loud and argumentative, stating that none of this was his fault. His Manager,
Philomena then joined in the conversation and basically sided with Armando, making it clear
that none of this was their responsibility. Philomena was obviously more than happy for
Armando to shout at me in an intimidating way. No help was offered at all.
I reported the theft to the Metropolitan Police. I have also written a letter of complaint to the
relevant Travelodge department. That letter was sent Recorded Delivery on 9 th December
2025. Thus far, neither an acknowledgement - or any form of response – has been
forthcoming. I can only assume that in instances such as this, the Travelodge policy is deny
everything and blame the guest. Shame on them – and shame on Travelodge Balham.

Travel lodge Enfield is one of the worst hotels I have ever booked. The Enfield hotel is a disgrace, smelly rooms, sinks clogged, and staff encouraged to give anyone that walks in the ground floor rooms which are disgusting! There has been an issue with homeless persons staying here for weeks and weeks!

Booked into travel lodge Slough, but thru their booking site it pulled the date back to that days date (not Noticed) paid and when printed out see it was for that day. Impossible to change either on line, or over the phone so lost the money. So have instructed staff they will not be refunded if they use travel-lodges in future. As we will not support such a bad business.

Travelodge Paignton Seafront was a lovely stay staff were very friendly and helpful definitely recommend

Travel lodge four went ways Abington what can I say! Absolutely AMAZING staff and hotel!!! The setting around also is beautiful!! clean throughout ! I cannot thank them enough for making our stay one to remember forever !! I highly recommend this hotel. Felt very safe and bonus it’s dog friendly for my pups . Kindest staff your ever meet and hard working and they generally care about making peoples stays amazing . I have to say thank you ! I Recommend highly a 5 star all the way for this place !

Our recent visit to Travellodge Kings Cross Royal Scott was extremely disappointing.
On arrival in our room we looked for the extra pillows as both my Husband and myself sleep with two pillows. There was only one stored in the wardrobe.
This should not have been a problem, we asked at reception for another one.
We found the attitude of the young man on reception to be very rude.
He said that there were no spare pillows, could we not manage without? He then said if it was really needed he would personally have to go out to buy one.
I don't need to be made to feel guilty for asking for what should have been supplied as standard when staying in paid accommodation!
(The pillow had been delivered to our room when we returned)
I then asked this young man for directions to 'Hatton Garden'. He then rudely corrected me 'You mean Covent Garden?'
As we were going to a jewellers I knew where we wanted to go.
I found his attitude very arrogant and rude. Indeed I would question his choice of career.
The room was basic, chipped enamel in the bath and the beds were hard and not at all comfortable.
Breakfast was lacklustre and there was only apple and orange juice mixed together or apple juice. Orange juice on it's own would have been nice as I am allergic to apple juice.
No, we definitely won't be staying in a Travellodge again. I thought they were supposed to have upped their game.

Kingston Central Travel Lodge is disgusting. Lifts broken and reception is on 5th floor, no notification before stay. Staircases stink of urine. Dry old vomit up side of bed and carpet. Breakfast was basic and out of stock. Cups, cutlery etc dirty. Do not stay here, even for one night.

We stayed in travel lodge London docklands for the hyrox.

I dont usually rate travel.lodge. (travel with work alot and soemtimes arnt the best)

but will still more now often. Hotel was good, bed good ..but we had breakfast and There was a girl, it think named mbali...lovely girl. Smiley, polite, brought us a bowl of beans, offered to warm up pancakes. Chatting to people...

As I said I stay hotel 2/3 times a week with work and it's a rare thing having someone like that work in your business
She's a keeper

One of the best I've seen.....she deserves some recognition 👏

Cancelled 6 minutes after making a booking for the incorrect date. Contacted customer services who point blank pointed me to the T&C’s and refused a refund. 6 minutes. Easy money for SwindleLodge.

DO NOT STAY AT LOWESTOFT TRAVELODGE. Bed bugs or some sort of infestation in bedding, pillows, mattress etc. Woke up the next day with bites & more appeared over the next few days. This was the only place I stayed other than my own home, no bites were present before my stay & although more appeared after they subsided & cleared over time so it has to be there room. They fail to take nay responsibility & only reply to emails when I follow up & ask for a reply. Absolutely shocking !!!!! DO NOT STAY HERE!!!!

Stoney croft travel lodge can't contact them at all. Never get through

Fairly central to Cheltenham with an Asda and KFC nearly . Hotel was clean and my room was comfortable . Dan at reception really made me feel at home . Thank you for your stellar customer service Dan . Top notch !

Travel lodge Skegness we was in room 308 on floor 3 looking over fair. Room was very quiet. And clean. Nice big room. Restaurants on top floor 6 with reception. 24 hour bar on top floor

We stayed overnight to be told next morning that there was no hot water, so we couldn't have a shower. We were travelling on public transport that day, so this was a massive inconvenience. We were told management would contact us and we'd be compensated. I asked for an overnight free stay at another hotel. We haven't heard anything since

Stayed in Blackpool travel lodge for first time, normally use big blue or premier inn but thought we would give travel lodge ago. Before we left travel lodge asked if we wanted to reserve a quiet room for extra monies, a big red flag, I did not choose this option and the room was noisy, can’t say if this was given as I didn’t pay but hotel was empty, plenty of parking but all done on an app, hotel gave a code for reduce parking but could only do 24hours at a time, non residents different code, pay more but can do 72 hours, boggles the mind as residents more likely to stay longer, stated you can add an extra 24 hours when original runs out, be careful I forgot for about an hour after so no doubt fine coming my way, as we were early asked for early check in again, more money but still got original room as was ready but couldn’t check in until 15:00. 30 min free internet, then another charge for 24 hours, the staff were amazing to be fair and the breakfast was hot and well stocked, if it wasn’t for the nice staff who worked hard and really wanted to make sure our stay was good. I would just give 1 star, travel lodge seems like a company that just wants to cash grab with adding extras, If your looking at this hotel just be mindful of any extra cost which go with it

the travel lodge at Bicester is a disaster do not stay her:
Postcode given doesn't take you to the door it takes you to a delivery entrance
There is no parking even though online it says it has
I parked in Sainsbury as the receptionist told me it was free i needed to do a QR code in the morning
In the morning i was told i should have done the code the night before
when i complained she said it wasn't her fault that the girl last night hadn't been trained well enough
NEVER EVER AGAIN

If this will reach management
Case Reference Number: 15071-2715126

I did a mistake booking into your hotels online(book and cancelled), but I wasn't refunded. Booking into your hotels is just a mistake.

Thanks,
Ricardo

Ceiling of bedroom leaking after promising e vouchers after six weeks of chasing it up with no decent customer service at a cost if £16 to myself as hotel and customer service is premium rate. I was advised it had been sent to my Mastercard. Checked and only half the amount was paid. Inverness city hotel room 301. Promised replies calls never happen. Very stressful and upsetting experience for something that was hotel issue and apparently has been happening for years as repairs haven't worked