Travel Center Reviews 

13,446
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 937 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely patient, polite, and helpful when organizing custom holiday packages and handling last-minute requests. Travelers are very happy with the detailed itineraries, clear information, and the seamless booking process provided by dedicated agents who always go the extra mile. Some reviewers were not happy with communication issues, rigid cost breakdowns, and coordination problems during their arrangements. A few consumers experienced difficulties regarding unhelpful chat responses, unresponsive customer support, and unsuitably changed travel details. People also noted that getting assistance after booking could sometimes feel frustrating when trying to resolve unexpected issues.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally patient throughout the booking process. Many... See more

Service

Reviewers highlight positive aspects of service, noting that staff go above and beyond to organize smooth and... See more

Booking process

Clients share positive opinions on booking_process, highlighting an effortless and smooth experience.... See more

Holidays

Customers report positive experiences with holidays, highlighting helpful and responsive booking service from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go

Company replied

Rated 5 out of 5 stars

I have just got back from 15 days away- Singapore, Melbourne and Sydney. The flights and hotels were so well organised, and I had all of the information needed well in advance, including info to manag... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking with Travel Centre. Each time Lawrence has been so patient with my demands. He’s so polite and calm. Their price is very reasonable. My Thailand and Turkey holidays was... See more

Company replied

Rated 5 out of 5 stars

Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and revi... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Ski Holidays
  4. Tour Agency
  5. Tour Operator
  6. Travel Aggregator

About Travel Center

Written by the company

Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.

Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel Blog

Driven by Decades of Award-Winning Service

Plan Your Journey with One of the UK's Most Trusted Names in Travel

Here's a list of all the awards we've won (so far):

🏆 Winner – Best Travel Company to the Indian Ocean (2025)

🏆 Winner – Best Travel Company to East/Southeast Europe (2024)

🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)

🏆 Winner – Best Travel Company to the U.S.A. (2024)

🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)

🏆 Winner – Best Travel Company for City Breaks (2021/22)

🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)

🥈 Silver – Best Travel Company to Central/Northern Europe (2024)

🥈 Silver – Best Travel Company to the Indian Ocean (2024)

🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)

🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)

🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)

🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)

🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)

🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)

At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.


Contact info

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Nominated in 6 British Travel Awards

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4.9

Excellent

TrustScore 5 out of 5

13K reviews

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4.9

All reviews

(13,446)

911 reviews in the last 12 months

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Rated 5 out of 5 stars

Raymond Gunn Good service

Raymond,was brilliant. He gave us a quote for 2 different dates as requested. We travelling around xmas time, hence, it was a bit difficult decide as we are family of 4 but Raymond helped us as we requested. Brillliant service, very polite. We were having problems with our connection but Raymond he will ring back. Within 5 mins the telephne was clear & everything was sorted out. Best Service i have had in a long time.

25 June 2026
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Reply from Travel Center

Hi Haria,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Raymond.

It’s fantastic to know that Raymond was able to provide quotes for different travel dates and help you navigate the challenges of planning a family trip during the busy Christmas period. We understand how important it is to find the right option when travelling as a family, and we’re pleased that he was able to support you throughout the process.

We’re especially glad to hear that when you experienced connection problems, Raymond promptly called you back and ensured everything was sorted quickly and smoothly. That level of care, professionalism, and attention to detail is exactly what we strive to provide.

Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.

We truly appreciate your feedback and are honoured to hear that this was the best service you have received in a long time.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Chad was very helpful and supportive…

Chad was very helpful and supportive during the call and gave different holiday package options

24 June 2026
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Reply from Travel Center

Hi Rochelle,

Thank you so much for your kind feedback!

We’re delighted to hear that Chad was helpful and supportive throughout your call and took the time to provide you with different holiday package options. We believe that exploring a range of choices helps our customers find the perfect trip, so it’s wonderful to know that Chad made the process informative and enjoyable.

Providing friendly, knowledgeable, and personalised service is exactly what we strive for, and Chad will be thrilled to hear your kind words.

Thank you for taking the time to share your experience with us. We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Liam was excellent

Liam was excellent. Very helpful and willing to work with us outwith office hours which we really appreciated.

23 June 2026
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Reply from Travel Center

Hi Nicolas,

Thank you so much for your kind feedback! We’re delighted to hear that Liam provided such excellent service throughout your booking process.

It’s fantastic to know that he was so helpful and willing to work around your schedule, even outside of normal office hours. Going the extra mile to ensure our customers feel supported and looked after is exactly the level of service we strive to provide.

Liam will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.

We truly appreciate your feedback and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

there was time to listen to our needs.

there was time to listen to our needs.
Nothing was to much trouble.
Communications was very good.

23 June 2026
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Reply from Travel Center

Hi Pamela,

Thank you so much for your kind feedback!

We’re delighted to hear that our team took the time to listen to your needs and that nothing was too much trouble throughout the process. Providing personalised service and ensuring our customers feel supported every step of the way is exactly what we strive for.

It’s also wonderful to know that communication was clear and effective throughout your experience. We truly appreciate you taking the time to share your thoughts with us.

Thank you for choosing Travel Center. We look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

I initially made contact via Travel…

I initially made contact via Travel Centre website. A lady called Rachel Gomez called me back. She listened to my requirements and went way and sent me a quote/pricing by email. This was great. I passed information on to my fellow travellers. This is where my problems started. My group were a nightmare to please. I was constantly going back and forth to Rachel changing the itinerary. She was amazing, taking everything in her stride. Offering different suggestions every time, but to no avail! The group wasn't getting back in time. Even though, I sent text messages and called.
32 emails and numerous calls later between myself and Rachel, I decided to cancel. By this time, the prices had increased. This was too much like hard work.

Feeling despondent, frustrated and vowing never to lead/plan a holiday for more than 2 again. I felt awful telling Rachel my decision. After all her hardwork. She had found airlines tickets, hotels all transfers and excursions. Then changing dates and flights for 2 countries. As far as I was concerned, she went above and beyond her role to accommodate us all.

She never once made me feel like this was just another sale or a transaction. She came back to me a few more times with different prices and dates which, finally the group agreed on one! We are now booked and I'm really looking forward to this once in a lifetime holiday!

Thanks Rachel for all your hardwork and patience!

23 June 2026
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Reply from Travel Center

Hi Sharon,

Thank you so much for your incredible and detailed feedback! We’re absolutely delighted to hear about your experience with Rachel Gomez.

It’s clear that organising a group holiday was no small task, and we can only imagine the challenges of coordinating everyone’s preferences, dates, and decisions. We’re especially pleased to hear that throughout the entire process, Rachel remained patient, supportive, and committed to helping you find the perfect solution.

The fact that she worked through 32 emails, numerous calls, multiple itinerary changes, different countries, flights, hotels, transfers, and excursions without ever making you feel like just another booking truly reflects the level of care and dedication we strive to provide. Going above and beyond for our customers is exactly what Rachel is known for, and we’re thrilled that she made such a positive impact on your experience.

We’re particularly delighted that, despite the setbacks and frustrations along the way, Rachel’s persistence and determination helped bring everything together and secure the once-in-a-lifetime holiday you had hoped for.

Rachel will be absolutely thrilled to hear your kind words and appreciation. Thank you for recognising her hard work, patience, and professionalism.

We truly appreciate your trust in Travel Center and hope you and your group have an unforgettable holiday filled with amazing memories.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

I have used Travel Center many times…5

I have used Travel Center many times before - this is the 5th time I have made a booking with them - I always contact Rach Gomez who has always been very helpful , she emails me back spontaneously and deals with all issues if I have any. I am always quoted lowest prices - every accommodation and every holiday they have provided for me has been fabulous.

23 June 2026
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Reply from Travel Center

Hi Tracy,

Thank you so much for your wonderful feedback and continued loyalty to Travel Center! We’re absolutely delighted to hear that this is now your fifth booking with us.

It’s fantastic to know that Rach Gomez has consistently provided such helpful and reliable service over the years. Being responsive, attentive, and available to assist whenever needed is exactly what we strive for, and we’re so pleased that she has made each booking experience smooth and stress-free for you.

We’re especially delighted to hear that you have always received great value and that every holiday and accommodation we have arranged for you has been fabulous. Feedback like this means so much to us and reflects exactly the experience we aim to deliver.

Rach will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in Travel Center time and time again.

We look forward to helping you plan many more amazing holidays in the future!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Oscar Hunter - Travel consultant god!

Despite leaving our family holiday booking very much to the last minute (just 2 weeks), Oscar H at Travel Center took everything in his stride. He was polite, efficient and exceptionally responsive (at one point I honestly thought I might be dealing with a chatbot - his responses were so swift!). He found us a great deal, put a lot of effort in to producing a detailed itinerary, then we changed our minds to a completely different country and he didn't even miss a beat. On to the next search and he found us something we were even happier with. Could easily have been a stressful situation with last minute flights / hotels being snapped up fast, but he dodged all that for us. Can't thank Oscar and Travel Center enough. Definitely recommend and will be saving his details for the next holiday (although note to self - book holiday earlier next time! For all our sakes).

23 June 2026
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Reply from Travel Center

Hi Marcus,

Thank you so much for your fantastic and detailed feedback! We’re absolutely delighted to hear about your experience with Oscar H.

It’s wonderful to know that despite the challenge of booking a family holiday at short notice, Oscar handled everything with professionalism, efficiency, and a positive attitude. We especially enjoyed hearing that his responses were so quick you thought you might be speaking to a chatbot—that’s certainly a compliment to his dedication and commitment to providing outstanding service!

We’re also pleased that Oscar remained flexible and proactive when your plans changed completely, helping you find an even better option that suited your needs. Last-minute bookings can often be stressful, so it’s fantastic to hear that he took that pressure away and made the whole process smooth and enjoyable.

Oscar will be absolutely thrilled to hear your kind words and appreciation. Thank you for your recommendation and for trusting Travel Center with your family holiday.

We hope you have an amazing trip and look forward to helping you plan your next adventure—hopefully with a little more notice next time!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Excellent Customer Service from Natalia Spears

Natalia Spears at Travel Center has been such a great team member who has booked me and my family an unforgetable holiday to Thailand. Her fast reposnes and reassurnace calmed my nerves about booking with a new travel agent. it was so succesfull that I have booked another trip through Natalia and i plan on booking many more with her.

23 June 2026
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Reply from Travel Center

Hi Zoe,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears.

It’s fantastic to know that Natalia helped you and your family book an unforgettable holiday to Thailand and that her fast responses and reassurance gave you confidence when booking with a new travel agent. We understand how important trust and communication are when planning a special trip, so it’s wonderful to hear that Natalia made the process smooth and stress-free.

We’re especially pleased that your experience was so successful that you have already booked another trip with her and plan to book many more in the future. That is one of the highest compliments we could receive.

Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in both Natalia and Travel Center.

We look forward to helping you create many more amazing travel memories in the years ahead.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Called Travel centre and spoke to Harry…

Called Travel centre and spoke to Harry and Vince both very professional and very helpful, Harry put us a package together at an amazing price. So far the service has been 100%

22 June 2026
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Reply from Travel Center

Hi there,

Thank you so much for your wonderful feedback! We’re delighted to hear that both Harry and Vince provided such professional and helpful service.

It’s fantastic to know that Harry was able to put together a holiday package at an amazing price and that your experience with Travel Center has been so positive from the very start. Providing excellent value along with friendly, professional support is exactly what we strive for.

Harry and Vince will both be delighted to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.

We truly appreciate your trust in Travel Center and look forward to ensuring the rest of your journey is just as smooth and enjoyable.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

So far so great. Raymond Gunn is brilliant.

So far so great. We have just booked a multi centre holiday with Travel Centre and our experience to date has been first class. We made an enquiry, which was dealt with by Raymond Gunn. Raymond was brilliant from the outset, listening to our requirements and preparing a detailed initial itinerary to give an idea on what we could achieve and how much it would cost. Although the initial itinerary was very comprehensive we wanted to make some subtle tweaks. Raymond worked with us to make sure we achieved our dream trip and at a great price. Raymond's service was first class, and having settled on our itinerary the booking process was very straightforward. I would have no hesitation in recommending Travel Centre and, if you are fortunate to deal with Raymond. I am sure you will not be disappointed.

22 June 2026
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Reply from Travel Center

Hi Eddie,

Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear that your experience with Travel Center has been first class from the very beginning.

It’s fantastic to know that Raymond Gunn took the time to listen carefully to your requirements and put together a comprehensive itinerary that helped bring your dream trip to life. We’re especially pleased that he worked closely with you to make the adjustments you wanted and ensured the final itinerary was exactly right while still offering great value.

Providing personalised service, expert guidance, and a smooth booking experience is exactly what we strive for, so it’s wonderful to hear that Raymond delivered on all fronts.

Raymond will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for recommending both Travel Center and Raymond.

We hope your multi-centre holiday exceeds all expectations, and we look forward to assisting you with many more amazing trips in the future.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Excellent booking process

The very detailed itinerary planning and adjustments to my requests have been thoroughly managed by Natalia Spears and I can’t thank her enough for helping me book our Japan family trip next October. Every changes, big or minor ones, were taken all into consideration. Payment plans were explained accordingly and we were also treated with a complimentary day tour in Tokyo! Thanks so much again, Natalia!

20 June 2026
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Reply from Travel Center

Hi Mary,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia Spears while planning your family trip to Japan next October.

It’s fantastic to know that Natalia carefully managed every detail of your itinerary and accommodated all of your requests, both big and small. Creating a personalised trip that perfectly suits our customers’ needs is exactly what we strive for, so it’s wonderful to hear that she made the planning process so smooth and enjoyable.

We’re also pleased that Natalia clearly explained the payment plan options and was able to arrange a complimentary day tour in Tokyo as part of your package. Little extras like these can make a special trip even more memorable.

Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in us.

We hope you and your family have an incredible time in Japan and create memories that will last a lifetime!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

I recently booked a holiday for next…

I recently booked a holiday for next year with travel center. And Barry, who i was dealing with, couldn't be helpful enough. Everything i asked of him he was more than happy to look up and help me with. Booking g a holiday via email and whatsapp isnt the easiest but Barry made the process very easy.

19 June 2026
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Reply from Travel Center

Hi Trevor,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Barry.

It’s fantastic to know that he was so helpful throughout the booking process and was always happy to assist with any questions or requests you had. We understand that booking a holiday through email and WhatsApp can sometimes feel challenging, so it’s great to hear that Barry made everything straightforward and easy for you.

Providing responsive, informative, and customer-focused service is exactly what we strive for, and we’re pleased that Barry was able to make the experience so smooth.

Barry will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your feedback with us.

We hope you have an amazing holiday next year and look forward to assisting you again in the future.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

A process made easy by the Travel Center

It was my first time booking with Travel Center, I was promptly contacted by Amelia ‘my’ Travel Consultant who gave great service and help in achieving my plans for which I am very grateful. Thank you.

20 June 2026
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Reply from Travel Center

Hi Morris,

Thank you so much for your kind feedback! We’re delighted to hear that your first experience booking with Travel Center was such a positive one.

It’s wonderful to know that Amelia contacted you promptly and provided the support and guidance you needed to bring your travel plans together. Providing attentive, helpful, and professional service is exactly what we strive for, so it’s fantastic to hear that Amelia was able to assist you so effectively.

Amelia will be delighted to hear your kind words and appreciation. Thank you for taking the time to share your experience with us.

We truly appreciate your trust in Travel Center and look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

My Husband and l have booked  to go to…

My Husband and l have booked  to go to South Korea  and Japan  next May
Victor could not have been more helpful  from the beginning  to the end he was excellent 
Answered all our questions and was extremely  knowledgeable
We couldn't  thank him enough 
Definitely  book with this company  again
Thank you  Victor

6 June 2026
Unprompted review
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Reply from Travel Center

Hi Beverley,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Victor while booking your trip to South Korea and Japan for next May.

It’s fantastic to know that Victor was so helpful from beginning to end and that he was always available to answer your questions. Providing knowledgeable, friendly, and attentive service is exactly what we strive for, so it’s wonderful to hear that he made the planning process so enjoyable and stress-free.

We’re especially pleased that Victor’s expertise and support gave you confidence throughout the booking process. He will be absolutely thrilled to hear your kind words and appreciation.

Thank you for taking the time to share your experience and for placing your trust in us. We’re delighted to hear that you would happily book with Travel Center again.

We hope you have an incredible trip to South Korea and Japan and create memories that will last a lifetime!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

We have just booked our 5th trip with…

We have just booked our 5th trip with Luther at Travel centre uk. He is very patient as we do chop and change things quite abit throughout the booking process. He has great knowledge and always finds us what we want. All the arrangements have always been spot on, from hotels to transfers and excursions.
Highly recommend both Luther and Travel Centre.

18 June 2026
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Reply from Travel Center

Hi Mark,

Thank you so much for your wonderful feedback and for your continued loyalty to Travel Center UK! We’re absolutely delighted to hear that you have now booked your fifth trip with Luther.

It’s fantastic to know that Luther’s patience, knowledge, and dedication have consistently helped you create the perfect holidays, even when plans change throughout the booking process. We understand that finding exactly the right itinerary can take time, so it’s wonderful to hear that he always works hard to find what you’re looking for.

We’re especially pleased that all of your travel arrangements, from hotels and transfers to excursions, have been organised seamlessly each time. Providing that level of reliability and attention to detail is exactly what we strive for.

Luther will be thrilled to hear your kind words and appreciation. Thank you for your recommendation and for placing your trust in both Luther and Travel Center UK time and time again.

We look forward to helping you plan many more amazing trips in the future!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

My granddaughter and I were wanting to…

My granddaughter and I were wanting to go on holiday but with a difference. Natalia was amazing and so professional about everything, she found just what we wanted. A holiday where you visit different areas in the country we are going to. Thank you Natalia ❤️

6 June 2026
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Reply from Travel Center

Hi Karen,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Natalia.

It’s fantastic to know that you and your granddaughter were looking for something a little different and that Natalia was able to find exactly the right holiday for you. Creating unique and memorable travel experiences, especially ones that allow you to explore different areas of a country, is something we love helping our customers achieve.

We’re especially pleased to hear that Natalia’s professionalism and dedication made such a positive impression throughout the planning process.

Natalia will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in us.

We hope you and your granddaughter have an amazing holiday together and create memories that will last a lifetime.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Great experience!

Emily (Scott) was great. Very informative, quick responses, very friendly!

19 June 2026
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Reply from Travel Center

Hi Charleigh,

Thank you so much for your kind feedback! We’re very pleased to hear that Emily Scott provided such a great experience.

It’s fantastic to know that she was informative, friendly, and quick to respond to your questions. Providing helpful, responsive, and personable service is exactly what we strive for.

Emily will be delighted to hear your kind words and appreciation. We truly value your feedback and are pleased that your experience was such a positive one.

Thank you for choosing Travel Center, and we look forward to assisting you again with your future travel plans.

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Booked a holiday to Japan and bali…

Booked a holiday to Japan and bali first going our friendly very helpful agent Victor sorted everything for us can truthful say everything went so smoothly anytime a had a question or was worried simply email to Victor he was reassuring helpful went out his way to make sure our holiday was enjoyable have full confidence in him hes already working on our next holiday he works with ur needs wants and budget

8 June 2026
Unprompted review
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Reply from Travel Center

Hi David,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your experience with Victor.

It’s fantastic to know that he helped organise your trip to Japan and Bali so smoothly and was always there to answer your questions and put your mind at ease whenever you had any concerns. Providing responsive, supportive, and personalised service is exactly what we strive for.

We’re especially pleased that Victor took the time to understand your needs, wants, and budget to create the perfect trip for you. Knowing that you have such confidence in him and that he is already helping you plan your next holiday means a great deal to us.

Victor will be thrilled to hear your kind words and appreciation. Thank you for taking the time to share your experience and for placing your trust in Travel Center.

We look forward to helping you create many more amazing travel memories in the future!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

VICTOR was amazing

VICTOR was amazing! He was available at all times to go through booking our F1 grandstand Monza holiday!! He listened to everything myself and my partner needed and wanted. Couldn’t recommend enough. 5 stars and management should shout this out!! Thanks Victor

5 June 2026
Unprompted review
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Reply from Travel Center

Hi Kennedy,

Thank you so much for your fantastic feedback! We’re absolutely delighted to hear about your experience with Victor while booking your F1 Grandstand Monza holiday.

It’s wonderful to know that Victor was available whenever you needed him and took the time to listen carefully to everything you and your partner wanted from your trip. Providing attentive, personalised service and making the booking process as smooth as possible is exactly what we strive for.

We’re especially pleased that Victor helped create a positive and enjoyable experience from start to finish. He will be absolutely thrilled to hear your kind words and appreciation.

Thank you for your recommendation and for taking the time to recognise Victor’s hard work. We’ll be sure your feedback is shared with the team.

We hope you have an incredible time at Monza and create some unforgettable memories!

Warm regards,
Team Travel Center

Rated 5 out of 5 stars

Travel Center was a pleasure to deal with, very professional service from start to finish

From our initial holiday enquiry and right through the booking process our travel consultant Leah Fraser was absolutely brilliant. Leah was on the ball throughout.
Our holiday was a “bucket list” trip to Canada (Banff and Vancouver) including the Rocky Mountaineer, then onwards to Alaska with a cruise on the inside passage and then onto LA California. Leah re-arranged our package to include our additional week in LA and jiggled flights to accommodate our changes. Travel Centre kept us updated with all the necessary confirmation paperwork and everything worked out perfectly. They were so efficient right from the start, I would highly recommend them based on our experience, thank you.

18 May 2026
Unprompted review
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Reply from Travel Center

Hi Paul,

Thank you so much for your wonderful and detailed feedback! We’re absolutely delighted to hear about your experience with Leah Fraser and your incredible bucket-list adventure.

It sounds like an unforgettable journey, from Banff and Vancouver to the spectacular Rocky Mountaineer, an Alaska Inside Passage cruise, and finishing with time in Los Angeles. We’re especially pleased to hear that Leah was able to tailor the itinerary to include your additional week in LA and successfully adjust the flights to accommodate your plans.

Providing attentive, flexible, and efficient service throughout the booking process is exactly what we strive for, so it’s fantastic to know that Leah kept everything on track and that all the confirmation paperwork and travel arrangements worked out perfectly.

Leah will be absolutely thrilled to hear your kind words and appreciation. Thank you for recognising her dedication and professionalism throughout the planning process.

We truly appreciate your recommendation and your trust in Travel Center. Thank you for allowing us to be part of such a special trip, and we look forward to helping you create many more amazing travel memories in the future.

Warm regards,
Team Travel Center

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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