Great booking experience so far. Natalie Spears managed our constant questions and last minute changes with patience and her support has been great. Now its all booked we can't wait to go
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Travel Center is an award-winning travel agency, connecting UK travellers to destinations across the globe with unbeatable value. As part of the trusted Moresand Group in London, we’re proud to be ABTA, IATA and ATOL certified—ensuring your journey with us is secure and financially protected. With over three decades of industry experience, we’ve built strong relationships with top airlines and hotel partners to deliver the best deals, every time. Backed by glowing Trustpilot reviews and a dedicated team of specialists, Travel Center makes planning your next escape easy and worry-free. Your perfect trip starts here—book with confidence, travel with ease.
Book The Best Flights Popular Multi-Centre Holidays Top Cruise Holidays Holidays to Sun Siyam Iru Veli Grand Prix™ Holidays Visit Our Travel BlogPlan Your Journey with One of the UK's Most Trusted Names in Travel
Here's a list of all the awards we've won (so far):
🏆 Winner – Best Travel Company to the Indian Ocean (2025)
🏆 Winner – Best Travel Company to East/Southeast Europe (2024)
🏆 Winner – Best Travel Company for All-Inclusive Holidays (2024)
🏆 Winner – Best Travel Company to the U.S.A. (2024)
🏆 Winner – Best Travel Company for Sports Tours Holidays (2024 & 2023)
🏆 Winner – Best Travel Company for City Breaks (2021/22)
🥈 Silver – Best Travel Company for Sports Tours Holidays (2025)
🥈 Silver – Best Travel Company to Central/Northern Europe (2024)
🥈 Silver – Best Travel Company to the Indian Ocean (2024)
🥈 Silver – Best Travel Company to Sub-Saharan Africa (2023)
🥉 Bronze – Best Travel Company for Wildlife & Nature Holidays (2025)
🥉 Bronze – Best Travel Company for Tailor-Made Holidays (2025)
🥉 Bronze – Best Travel Company to Southeast Asia (2024 & 2025)
🥉 Bronze – Best Travel Company to the Far East/Central Asia (2024)
🥉 Bronze – Best Travel Company to Nordic Destinations (2021/22)
At Travel Center, our passion for creating unforgettable holidays continues to earn industry-wide recognition. With multiple prestigious awards from the British Travel Awards, including new honours in 2025, we are proud to be recognised across a diverse range of destinations and holiday styles. From all-inclusive escapes, city breaks and sports tours to tailor-made journeys, wildlife adventures and long-haul travel across the Indian Ocean, Southeast Asia and beyond, our commitment to quality, value and service sets us apart. These accolades reflect the dedication of our expert team and the trust of thousands of happy UK travellers. Discover why we’re award-winning—and let us help you plan your next holiday with confidence.
12 Stephen Mews, W1T 1AH, London, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Emily (Scott) was great. Very informative, quick responses, very friendly!

Reply from Travel Center
Booked a holiday to Japan and bali first going our friendly very helpful agent Victor sorted everything for us can truthful say everything went so smoothly anytime a had a question or was worried simply email to Victor he was reassuring helpful went out his way to make sure our holiday was enjoyable have full confidence in him hes already working on our next holiday he works with ur needs wants and budget

Reply from Travel Center
VICTOR was amazing! He was available at all times to go through booking our F1 grandstand Monza holiday!! He listened to everything myself and my partner needed and wanted. Couldn’t recommend enough. 5 stars and management should shout this out!! Thanks Victor

Reply from Travel Center
From our initial holiday enquiry and right through the booking process our travel consultant Leah Fraser was absolutely brilliant. Leah was on the ball throughout.
Our holiday was a “bucket list” trip to Canada (Banff and Vancouver) including the Rocky Mountaineer, then onwards to Alaska with a cruise on the inside passage and then onto LA California. Leah re-arranged our package to include our additional week in LA and jiggled flights to accommodate our changes. Travel Centre kept us updated with all the necessary confirmation paperwork and everything worked out perfectly. They were so efficient right from the start, I would highly recommend them based on our experience, thank you.

Reply from Travel Center
Dawson was our consultant for booking a multi centre trip in Thailand. He was friendly and helpful even when making multiple changes at the final stage of booking checking for the best deals and reviews to ensure we got what we wanted.
We travel in December so will update on the holiday experience with another review once we have traveled but so far five stars! 🌟 Thanks Dawson

Reply from Travel Center
Your staff in dealing with me was professional
Soon to be at home with his duties

Reply from Travel Center
Adam at Travel Center is amazing. Very helpful and amazing customer service.

Reply from Travel Center
We received the best curtersy ever. The staffs were very friendly and patient. Very helpful and caring .
Thanks to you all

Reply from Travel Center
I had the pleasure to have my first booking with Jamie. I have booked for my coming birthday to the 3 night gateway to Dracula’s castle. First time using a travel agency as well and I was a bit nervous but Jamie was very helpful and patient with my endless questions 😂. Very happy with the service and very accommodating with my few change requests.

Reply from Travel Center
We would like to Thank Barry Kent at the Travel Center for his excellent service. Barry was incredibly patient, helpful and Knowledgeable throughout the whole booking process. He took the time to answer all our questions and explained various options available and helped us find the right holiday to Japan without making us feel pressured.
We feel confident in his advice and the itinerary he has recommended for us and would highly recommend Barry and the Travel Center to anyone looking to book a holiday.
We are now very excited for our trip to Japan in 2027.

Reply from Travel Center
I wanted a worth while trip to cover three bucket list visits
A Grand Prix F1
Singapore
Thailand
Raymond at Travel Center was amazing in sorting this for me
Quick and full service from him and very easy for me
I highly recommend
Jef

Reply from Travel Center
Very clear with all itinerary and kept informed with what was happening,was given time to think it over as well thank to the rep (Roman)everything well explained

Reply from Travel Center
I always book my tickets with Travel Center.
I very kind, young gentlemen, Norman assisted me.
He was extremely professional, helpful and patient- and he had a good sense of humour, too.
I was very happy with the service he provided. 😃

Reply from Travel Center
Truly satisfied with Raymond & his service. He really went out of his way to accommodate me. This is what you call customer service

Reply from Travel Center
I am a repeat customer. I have dealt with Natalia Spears on both occasions and she is amazing. Travel center value and service is amazing. However since writing there is an issue so hoping travel center will resolve this morning so this review is pending resolution

Reply from Travel Center
Chad smith was very professional and made my booking very easy

Reply from Travel Center
I've always been a loyal customer of Travel Center and continue to do so. Reed from their team has always helped me choose the ideal flight at a better price than online, plus with more baggage allowance as and when required. Truly grateful! :)

Reply from Travel Center

Reply from Travel Center
Hi
I booked our tickets with Travel centre and was impressed the way they gave us the best price and information provide regarding travel to diffrent countries and their visa requirement.. Every time I called there was all was someone to help on other side of the phone and very polite.i will recommend to any one to use their service.

Reply from Travel Center
Patrick booked our tickets to Saudi and to Pakistan.. excellent customer service what a true gentleman.,,

Reply from Travel Center
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.