I have been a customer of Tradeonly for over 15 years and have always found the staff to be friendly, helpful and efficient. I have used many branches but am a regular at both Gosport and Fareham and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used this company for several years now. Staff inside the shop are extremly helpfull and accommodating The driver Ryan never lets me down on time keeping for my deliveries and is very f4end... See more
Company replied
One of the best plumbing suppliers with reasonable price, all the staffs from any branch very helpful and proactive. The best thing i like there is you can grab anything you require from the shelves.... See more
The Luton branch is very good, Customer service is perfect everytime, the team is helpful. Not only that... Delivery driver always on-time and extremely helpful which is also good. The staff a... See more
Company details
- Plumbing Supply Store
- Heating Equipment Supplier
- Hose Supplier
- Hot Water System Supplier
- Pipe Supplier
- Pump Supplier
- Rainwater Tank Supplier
- Tool Store
- Water Filter Supplier
- Water Pump Supplier
- Water Softening Equipment Supplier
- Water Works Equipment Supplier
Written by the company
Founded by Mick Williams in 1972, we were a traditional local independent merchants for many years. Recently, the combination of great prices and the best products backed up by exceptional service has catapulted us forwards to become a major regional independent and one of the fastest growing merchants in the UK. Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers. Give our awesome online service a try - www.tradeonlyplumbing.co.uk
Contact info
Unit 13-19 Standard Way, PO16 8XB, Fareham, United Kingdom
- 01329226501
- sales@tradeonlyplumbing.co.uk
- tradeonlyplumbing.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boiler delivery Delivered quickly to customers address…
Delivered quickly to customers address .
Everything ordered was in the delivery.
Usual bag of sweets which is nice.
27 April 2026
The boys at The Esher Branch are doing…
The boys at The Esher Branch are doing a fantastic job.I have been using Williams and co for many years and very grateful for their service.Dan Jeatt goes way beyond the port of call to help out!Keep up the hard work!
29 April 2026
Unprompted review
Excellent service
Came to your Littlehampton store on Good Friday not realising you were closed and I was supposed to be fitting an enclosure in Ashford in Kent over the weekend. Phoned steve the manager who I have known for many years and he kindly came down and met me and opened up so I could collect it and fit it. Lifesaver and excellent customer service as normal.
Tad plumbing and heating
3 April 2026
Unprompted review
Excellent service from Gary Taylor
Excellent service from Gary Taylor. Was very helpful sorting out my order
17 April 2026
Unprompted review
Reply from Williams Trade Only Plumbing
Hi Kuldip,
Thank you so much for taking the time to leave a review, we appreciate it 🙏😊
I will make sure Gary gets this feedback, he is a member of our Trade Support Team so I know he will be very pleased to know he has helped! 👍
Reply from Williams Trade Only Plumbing
Hi Stephen,
Your review and positive words are appreciated, thank you 👍
Our teams are the back bone of our business, I am very pleased to know you're getting excellent service 🙌
Glad to hear our stock is on point as well, thanks again 😊
Reply from Williams Trade Only Plumbing
Hello There,
Thanks for the review, it's much appreciated 🙏
Seamless, hassle free service at our trade counters is important to us.
We're very happy to hear you're pleased with it👍
Great place, great people
Petersfield are my local branch, I can't fault the guys there (nor at head office), always happy to help & they go above & beyond to make my disorganised life that little bit easier.
10 February 2026
Reply from Williams Trade Only Plumbing
Hello There,
What great feedback! Thankyou for taking the time to leave us a review, we appreciate you🙏
So glad to hear that our Petersfield gang are looking after you so well, giving great service is the most important thing to us 😊
Great service and very friendly and…
Great service and very friendly and helpful people
10 March 2026
Reply from Williams Trade Only Plumbing
Hi Michael,
Thankyou for your kind words and the great review! 👍
We're happy you're getting all the help you need at branch, glad to hear that you're also getting service with a smile 😊
Reply from Williams Trade Only Plumbing
Thanks for the 5 star review....we appreciate it 👍
Making sure our customers have a great delivery service is very important to us, we're glad we've met expectations 😊
Always friendly and knowledgeable
Always friendly and knowledgeable, also helps that the manager is a millwall supporter 😀😀
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Geoff,
Thanks for the review and for the positive comments 😊👍
I'm glad our Croydon gang are looking after you!
I will make sure the team and your fellow Millwall supporter get the feedback 😁
Very good quality products and…
Very good quality products and excellent service. Very polite customer service team
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Kamal,
Thankyou for your review, we appreciate you 🙏
Excellent service is a bottom line for us, whether its from one of our branches or our Trade Support team
Its great to hear you're happy with our products too 👍
Found exactly what I needed in-store
Found exactly what I needed in-store, and the staff were, as always, very helpful. A really easy place to shop.
26 March 2026
Unprompted review
Reply from Williams Trade Only Plumbing
Hi Wolf,
Thanks for taking the time to leave a review, and for your great comments 👍If you can get what you need easily and have top notch service then we're doing things the right way and we're happy.
Thanks again 😊🙌
Reply from Williams Trade Only Plumbing
Hi Robert,
Ensuring you have consistency with excellent service is very important to us, I'm glad you're getting this 🙌😊
So glad you're happy with our products at branch 👍
Thanks for the review
friendly and helpful
17 March 2026
Reply from Williams Trade Only Plumbing
Hi Rodney,
We're so happy to hear that your local branch are flying the flag for Williams with great service! 🙌
Thanks for taking the time to leave us a review, we appreciate you 👍
They had what I wanted in store
They had what I wanted in store, and as usual. Very helpful.
Easy place to do business.
10 March 2026
Reply from Williams Trade Only Plumbing
What a great review, thankyou so much! 🙌
We believe in making things as hassle free as possible for our customers, we're glad to hear you're getting 5 star service 😊👍
Reply from Williams Trade Only Plumbing
Hi Craig,
We're pleased to be your "go to" merchant 😊 and we appreciate you! Thanks for the splendid review 🙏
Great staff.
10 March 2026
Reply from Williams Trade Only Plumbing
Hi Kevin,
We appreciate the review 👍
There would be no Williams without our fantastic customers and our dedicated teams. Thanks again! 🙌
Great service
Great service, by experienced staff, no queuing either wish I had one closer to me.
10 March 2026
Reply from Williams Trade Only Plumbing
Thanks for taking the time to review, we appreciate you 🙏
We also appreciate that you will travel that bit further to use our trade counter, so great service is what you deserve 😊Don't forget we can deliver to you if you need it, our deliveries are carried out by our own branch teams 👍
Always delivers great service
3 March 2026
Reply from Williams Trade Only Plumbing
Hello there 👋
Thanks for your review, we appreciate you 😊
Top notch customer service is the most important thing to us, I'm so glad you are getting this consistently from us 🙌
Reply from Williams Trade Only Plumbing
Hi Gary,
Thanks for the fab review 😊
Having a solid and reliable delivery service from our branches is very important to us, I'm glad we're hitting the mark for you 👍
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