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Sandy's Salt & Softeners Reviews 909

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TrustScore 5 out of 5

4.9

Water Softening Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and friendliness of the staff. Many appreciate the ease of ordering and the prompt, efficient delivery service, often noting that orders arrive as stated and are well-packaged. The pricing is also frequently mentioned as competitive and fair, especially for those who choose to collect their items. Reviewers are particularly impressed with the overall smooth process, from initial contact to collection or delivery, and commend the company for their reliability and professionalism.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent, first-class... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, politeness,... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the reliable, quick,... See more

Order

Clients share positive opinions on the ordering process. Many reviewers found it easy to order online, with... See more

Price

People report positive experiences with price. Customers consistently find competitive and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more

Rated 5 out of 5 stars

Great service - ordered salt for my softener online the evening before collection, received email confirmation of order. Email following morning to confirm order was ready to collect, so called in t... See more

Rated 5 out of 5 stars

Easy to order salt online. good price. Delivered to door step within 1 week. Received email & sms at 11am to say it'll be delivered today between 1pm-6pm. Would have been nice to have a little more no... See more

Rated 5 out of 5 stars

Used Collect as previously had used Harvey salt Delivery which I found difficult for both me and delivery driver as the boxes of salt are so heavy! Collect is much easier as bags are not boxed up and... See more

Company details

  1. Water Softening Equipment Supplier

Information provided by various external sources

Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.

Contact info

4.9

Excellent

TrustScore 5 out of 5

909 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service for our replacement softener

Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We managed to time it right, just before Harvey's make all their distributors put their prices up to Harvey's set prices so we saved a considerable amount. Can't praise Jason highly enough. He's a great chap and left everything tidy after installation. Top marks!

21 January 2026
Unprompted review

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