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tradefit.uk Reviews 

748
•
TrustScore 4.5 out of 5

4.7

Hardware Store
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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection and excellent quality of products, often noting competitive pricing. The ordering process is frequently described as easy and hassle-free, with many appreciating the helpful and professional customer service. People are particularly impressed by the exceptionally fast and efficient delivery, with many orders arriving quicker than expected or even next day. However, some customers noted occasional issues with orders, such as receiving incorrect items or incomplete deliveries. A few also experienced specific product quality concerns, like poor quality screws or manufacturing defects in certain components.

What people talk about most

Product

People report positive experiences with product quality, often describing items as excellent, good quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the online ordering process and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the exceptional after-sales support... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order for fire rated door furniture from Tradefit and would highly recommend. Arthur & Callie were fantastic and very professional. They dealt with returns with ease and sent out addi... See more

Rated 5 out of 5 stars

I had trouble locating replacement handles for an old uPVC door and asked Tradefit for help on-line. They were very helpful and quickly offered a product from stock. This was reasonably priced an... See more

Rated 5 out of 5 stars

These guys are excellent. Dispatch is so fast it’s unreal. Virtually order in evening and arrives the morning after next. The products are excellent. I ordered matt black handle complete sets and w... See more

Rated 5 out of 5 stars

Great choice of products. Staff really friendly and helpful. Easy order process and very quick dispatch, and free delivery over £30 (what's not to like). All in all an excellent company great to do bu... See more

Company details

  1. Hardware Store

About tradefit.uk

Written by the company

The tradefit® team have used their decades of ironmongery & hardware experience to select, source and stock 2,000 secialist products fit for the trade. The direct relationships we have with our manufacturing partners mean that we are able to offer upto 50% off the typical market price (when compared to major suppliers in the market). All products are stocked and ready for next day delivery.

Up to 50% off the leading brands. Using our direct relationships.

Order by 5pm for FREE Next Day Delivery. Free shipping on all orders over £25.00.

Over 2,000 Trade Quality Products. Carefully selected and sourced directly for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(748)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great service

Found an unusual product via a google search. The price was great and the product arrived very promptly. I will definitely use again thank you

16 February 2026
Unprompted review
Rated 5 out of 5 stars

270mm Twin Slot Shelf Brackets

270mm Twin Slot Shelf Brackets.
The brackets are good quality with excellent covering of paint, for a good price, rapidly delivered. 
Strongly recommend. What more can a customer ask for?

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great after-service

Dear Tradefit Team,

I would like to express my sincere appreciation for the outstanding customer service provided by Mr. Arthur throughout my recent order and return process.

From the very beginning, Arthur handled every step with exceptional professionalism, clarity, and patience. He responded promptly to each of my messages, offered practical solutions, and consistently reassured me whenever issues arose. His supportive and efficient approach made the entire experience smooth and stress‑free.

It is rare to encounter customer service that is both efficient and genuinely caring. Arthur’s approach reflects extremely well on Tradefit, and I believe his dedication deserves recognition. Because of his help, I will continue to shop with confidence and will gladly recommend your company to others.

Thank you once again for having such a capable and thoughtful team member.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I had an issue with my order and Tradefit did not hesitate to rectify this without question. Such good customer service! Will be buying again next time.

16 January 2026
Unprompted review

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