Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
I have just renewed my policy with trade direct. The premium was still very competetive which has not been my experiance with first renewals elsewhere. They also offer some really good benefits to the... See more
Company replied
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... See more
Company replied
Company details
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
196 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Thank you for the Conversation. Renewal
Thank you for the Conversation. On the telephone.. all good.
30 April 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and quick to use. We really appreciate you taking the time to share your feedback.
Avoid at all costs
This company is a joke
They changed their policy wording in 2023 without telling any of the trades , which in turn helps them **** you over when you claim , they then pass you about more times than Bonnie blue , and you get no where , AVOID at all cost this company is a f***ing scam
3 February 2026
Unprompted review
Easy to use and a good price
19 April 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and that you were happy with the price. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
We’re delighted to hear that you have renewed with us for another year. We really appreciate you taking the time to share your feedback
Very easy to use
10 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
A very easy to use online system!
A very easy to use online system!
I got my cover in less than 15 minutes!
9 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your lovely review. We really appreciate you taking the time to share your feedback.
very efficent & dont rip you off
been with trade direct for years & no stupid price increase like most companies when it comes to renewing
29 March 2026
Reply from Trade Direct Insurance
It's great to hear you are happy with your price and have renewed with us for another year. We really appreciate you taking the time to share your feedback!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy to navigate. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear that you found the process user friendly. If there's ever anything else we can assist with, please let us know!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the process easy. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Excellent service as always
Excellent service as always . Been 4 years now . No complaints yet . All good
22 March 2026
Reply from Trade Direct Insurance
We're very grateful to have you as a long-standing customer and we really appreciate your feedback - thank you!
Kind regards,
Trade Direct Insurance
Really helpful advice
18 March 2026
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear you found the team helpful. If there's ever anything else we can assist with, please let us know!
Kind regards,
Trade Direct Insurance
Paid out my family member when he couldn’t work
Very easy to get covered. Trade direct helped out my nephew when he couldn’t work.
20 March 2026
Reply from Trade Direct Insurance
It's great to hear you've found the service easy and reliable. Thank you for sharing your feedback!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your feedback! We really appreciate you taking the time to leave a review. It's great to hear you found the process easy and the service good.
Kind regards,
The Trade Direct Team
Great assist in helping us to get correct information
Trade direct was very good with the different types of trade insurance coverage and very quick to provide all coverage for my new business adventure.
11 March 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We're glad to hear you had a great experience with us.
Please let us know if there's ever anything we can assist with.
Kind regards,
The Trade Direct Team
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