Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... See more
Company replied
I’ve just taken out public liability insurance for my new mobile automotive locksmith business and I’m very pleased with the cover provided. The policy was easy to arrange, clearly explained, and... See more
Company replied
Nice, easy straightforward site. Quick response by telephone when I had to contact them. Some interesting benefits to policyholders as well. I cannot fault them.
Company replied
Company details
Written by the company
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Contact info
Mill Pool House, Mill Lane, GU7 1EY, Godalming, United Kingdom
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4.7
Excellent
253 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Easy to use and a good price
19 April 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy and that you were happy with the price. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
We’re delighted to hear that you have renewed with us for another year. We really appreciate you taking the time to share your feedback
Very easy to use
10 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
A very easy to use online system!
A very easy to use online system!
I got my cover in less than 15 minutes!
9 April 2026
Reply from Trade Direct Insurance
We’re really pleased to hear you had a great experience, and we appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your lovely review. We really appreciate you taking the time to share your feedback.
very efficent & dont rip you off
been with trade direct for years & no stupid price increase like most companies when it comes to renewing
29 March 2026
Reply from Trade Direct Insurance
It's great to hear you are happy with your price and have renewed with us for another year. We really appreciate you taking the time to share your feedback!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the system easy to navigate. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear that you found the process user friendly. If there's ever anything else we can assist with, please let us know!
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you found the process easy. We really appreciate you taking the time to share your feedback.
Reply from Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Excellent service as always
Excellent service as always . Been 4 years now . No complaints yet . All good
22 March 2026
Reply from Trade Direct Insurance
We're very grateful to have you as a long-standing customer and we really appreciate your feedback - thank you!
Kind regards,
Trade Direct Insurance
Really helpful advice
18 March 2026
Reply from Trade Direct Insurance
Thank you for your positive review! We're delighted to hear you found the team helpful. If there's ever anything else we can assist with, please let us know!
Kind regards,
Trade Direct Insurance
Paid out my family member when he couldn’t work
Very easy to get covered. Trade direct helped out my nephew when he couldn’t work.
20 March 2026
Reply from Trade Direct Insurance
It's great to hear you've found the service easy and reliable. Thank you for sharing your feedback!
Kind regards,
Trade Direct Insurance
Reply from Trade Direct Insurance
Thank you for your feedback! We really appreciate you taking the time to leave a review. It's great to hear you found the process easy and the service good.
Kind regards,
The Trade Direct Team
Great assist in helping us to get correct information
Trade direct was very good with the different types of trade insurance coverage and very quick to provide all coverage for my new business adventure.
11 March 2026
Reply from Trade Direct Insurance
Thank you for your 5 star review! We're glad to hear you had a great experience with us.
Please let us know if there's ever anything we can assist with.
Kind regards,
The Trade Direct Team
*****Perfect*****
12 March 2026
Reply from Trade Direct Insurance
Thank you for your 5* review. If you ever need anything in the future, we’re always here to help.
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for your 5* review. If you ever need anything in the future, we’re always here to help.
The Trade Direct Team
Reply from Trade Direct Insurance
Thank you for your 5* review. We’re glad to hear you found everything fast and easy.
If you ever need anything in the future, we’re always here to help. We really appreciate you choosing us!
The Trade Direct Team
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