Wow Toprate Transfer are always improving. I was a little bit of trouble logging in and Ope was so patient and walked me through it. Once successfully logging in, I send the money and my recipient rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Top rate Transfer is one of the best means of sending money. Less than 10sec your payment has gone through. Even when there is challenges there customer service are always on ground to assist. Even at... See more
Amazing and reliable service. The support is just mind blowing. You can literally call anytime and they will help you with any issue. I recommended the platform to some of my friends and they are all... See more
Company replied
Good customer care. You got issues with your money contact them even on weekends they always ready and happy to resolve the issue ASAP
Company details
Written by the company
Top Rate Transfer is a trusted and reliable money transfer service specializing in secure, fast, and cost-effective transfers from Australia, Canada, and New Zealand to Africa and Asia. We pride ourselves on providing excellent customer service, leveraging cutting-edge technology, and offering competitive exchange rates to ensure your money reaches its destination efficiently. Our team is committed to making cross-border transfers seamless, and we use innovative solutions like arbitrage trading to ensure our customers get the best rates possible, particularly for markets like Nigeria. Whether you're sending money for personal reasons, business needs, or emergency purposes, Top Rate Transfer is your go-to choice for safe and affordable international transfers. We understand that every transaction is important, and our customer support team is always available to assist you at every step of the process. At Top Rate Transfer, your satisfaction and trust are our top priorities.
Contact info
Australia
- topratetransfer.com
Adding money to the app is a problem
Adding money to the app is a problem. You could have included debit cards as part of the options to add money from Australia.
15 December 2022
It was a recommendable experience
It was a recommendable experience. The gentleman was so nice and patient. The transfer was faster than I thought. Well done.
30 November 2022
Good user interface
27 November 2022
It's an excellence delivery without…delay
It's an excellence delivery without delay, the fees are very convenient 👌
22 November 2022
Very quick and stress-free transaction.
22 November 2022
Contact will real person
3 November 2022
Good turn around time
Good turn around time, competitive rate and got regular updates on the exchange rate from time to time.
2 November 2022
Your unmatchable exchange rate and…
Your unmatchable exchange rate and timely delivery to receiving bank.
2 November 2022
Fast and Reliable
They are fast and always reliable to make payments. With a very competitive rate.
31 October 2022
Poor customer service for long term customer
I have used Top Rate Transfer since Jan 2022 and apart from some minor delays with transfers, I was happy with their service until this past fortnight where my login suddenly doesn’t work. I have emailed, phoned and left multiple messages but no response to any enquires about this issue. It would appear they are no longer operating this business or do not care about providing poor customer service.
26 October 2022
Unprompted review
Slow response time/ limited access
Slow response time. Still have my money and the app is very limited. No much information available
18 October 2022
Top rate Transfer is best, great customer service.
Top rate Transfer is one of the best means of sending money. Less than 10sec your payment has gone through. Even when there is challenges there customer service are always on ground to assist. Even at midnight someone is always there to assist. I will recommend TRT any day. Trusted means.
28 July 2022
This company never responds on time
This company never responds on time. The app does not work and they don't pick their calls either.
14 September 2022
The app has been very helpful to me
The app has been very helpful to me. I will definitely recommend it.
9 September 2022
Very Quick transactions always’ just in…
Very Quick transactions always’ just in a twinkle of an eye or within a snap of a finger🫰
2 September 2022
It’s been a great service
27 August 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.