Top Rate Transfer Pty Ltd Reviews 99

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Wow Toprate Transfer are always improving. I was a little bit of trouble logging in and Ope was so patient and walked me through it. Once successfully logging in, I send the money and my recipient rec... See more

Rated 5 out of 5 stars

Top rate Transfer is one of the best means of sending money. Less than 10sec your payment has gone through. Even when there is challenges there customer service are always on ground to assist. Even at... See more

Rated 5 out of 5 stars

Amazing and reliable service. The support is just mind blowing. You can literally call anytime and they will help you with any issue. I recommended the platform to some of my friends and they are all... See more

Company replied

Rated 5 out of 5 stars

Good customer care. You got issues with your money contact them even on weekends they always ready and happy to resolve the issue ASAP

Company details

  1. Money Transfer Service

Written by the company

Top Rate Transfer is a trusted and reliable money transfer service specializing in secure, fast, and cost-effective transfers from Australia, Canada, and New Zealand to Africa and Asia. We pride ourselves on providing excellent customer service, leveraging cutting-edge technology, and offering competitive exchange rates to ensure your money reaches its destination efficiently. Our team is committed to making cross-border transfers seamless, and we use innovative solutions like arbitrage trading to ensure our customers get the best rates possible, particularly for markets like Nigeria. Whether you're sending money for personal reasons, business needs, or emergency purposes, Top Rate Transfer is your go-to choice for safe and affordable international transfers. We understand that every transaction is important, and our customer support team is always available to assist you at every step of the process. At Top Rate Transfer, your satisfaction and trust are our top priorities.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

99 reviews

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Rated 5 out of 5 stars

Top service

Great exchange rate, quick transfer, courteous customer service and easy-to-use website

24 July 2023
Rated 1 out of 5 stars

Questions were too much

Questions were too much, you do not need my house address nor my official documents to send money, won’t be using

29 March 2023
Top Rate Transfer Pty Ltd logo

Reply from Top Rate Transfer Pty Ltd

Thanks your feedback, however address and offical document are required for Know Your Customer purposes (KYC) as directed by our regulations authority. Please contact us at admin@topratetransfer.com.au for further information. Thanks

Rated 1 out of 5 stars

I downloaded the app on Sunday

I downloaded the app on Sunday, it's Thursday now and still can't send money. When I want to add account number, it doesn't open the box to punch the numbers in. I even tried another device but still.

4 March 2023
Rated 1 out of 5 stars

My account keeps getting blocked

My account keeps getting blocked. I didn't even get to use it this time. My fiance is overseas and I am unable to use this app to transfer money to him.... and no one will respond to me or give me an explanation as to why.

5 January 2023

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