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Rated 4 out of 5 stars

UPDATE: Check your spam! The company did respond and it just went to my Spam folder (if there is a way to fix this they should look into it which I never check...ever. The problem was resolved and... See more

Rated 5 out of 5 stars

Great backpack for one bag traveling. I used for our trip to Orlando; on the way back, I packed it up completely (whole week of my clothes and the kids’), the weight distribution is good, very comfo... See more

Rated 5 out of 5 stars

Loving my Urban Commute bag, which I purchased locally through the official Tomtoc PH thru Shopee. Love the design of the bag, and its minimalist theme, plus the many pockets alloted. It has a spaciou... See more

Company replied

Rated 5 out of 5 stars

My new MacBookAir fits perfectly into this new carrier/sleeve. The corners are much better than my old carrier/sleeve, and I especially like the shoulder strap. I bring my Mac with me everywhere and... See more

Company replied

Company details

  1. Electronics Accessories Wholesaler
  2. Computer Accessories Store

Written by the company

tomtoc is an innovative, tech-savvy, and fashionable design-driven brand dedicated to protecting your digital gear. We are committed to building products with the customer in mind, under the umbrella of high quality, functionality, protectiveness and custom made for the perfect fit. You can protect the tech you rely on and enhance a happy digital life on the go with tomtoc. Founded in 2016, tomtoc is committed to providing digital gear owners (DGOs) with best-in-class, innovative travel and storage solutions. tomtoc has received accolades and awards of NBC, Wirecutter, iMore and more for its dedication to quality, design, and customer satisfaction, further solidifying its position as a leader in the industry.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order placed, paid for, never sent.

UPDATE: Check your spam! The company did respond and it just went to my Spam folder (if there is a way to fix this they should look into it which I never check...ever. The problem was resolved and I am very happy with the two bags that I ordered.

I ordered two bags 6/4/2025… I have yet to receive shipping confirmation… it is now 6/16. I have sent 4 emails with zero response. “Ships within 5-6 days” is false. If I didn’t know better I would think this company is a scam. I just gave up on emailing and called. “They are not taking calls at this time. And their message center is full.” One of the poorest customer service experiences I have had. There is nothing like being ignored.

3 June 2025
Unprompted review
Rated 4 out of 5 stars

Order #32766 10/07/24 was incomlete

Order #32766 10/07/24 was incomlete. Two bags from my order did not arrive, not very good expirience.
Very disappointed with this fact and need refund, I wrote to them and waiting for reply.

Problem was solved.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful!!!

What can I say, Tomtoc has done it again! I absolutely love my new Custom Sling Bag Pro! It fits all my essentials for when I want a nice travel bag without having to lug around a big purse especially when I want to take my Nintendo. It fits my phone, wallet, switch, car keys and I still have room if I want to toss a few more items in like a charger! I absolutely love this bag. They did an amazing job on the details and I love how my name was sewn on!

20 August 2024
Rated 5 out of 5 stars

GREAT

Shipping was very fast. Ordered the Navigator-T24, it’s a very great quality for on the go tech carrying.

18 July 2024
Rated 5 out of 5 stars

Quality & Looks.

High quality heavy duty zippers & materials, but light weight. Also, looks great, just like I designed it, & with the bright high vis interior. Plus the offset strap hangs great.

20 May 2024
Rated 4 out of 5 stars

Nice bag, good for righties

The sling arrived in a timely manner and looks great! The zipper are a little stiff but should be perfect anyway. I initially bought this for the bright interior and size. My only problem which is entirely mine is that it is mostly for a right handed person, I should have looked closer before purchase.

18 April 2024
Rated 5 out of 5 stars

Pack was as advertised

Pack was as advertised and for the price, unbeatable. Large but not too big to carry around. It is slightly larger than a typical carry on but it will fit under seat of plane if not over-packed. Appears well constructed. Only slight negative is lack of a waist strap but not enough to drop my rating

18 April 2024

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