Tnt Express 

On 09 March, I paid for 1 week fast track service to renew my passport. After chasing up HMPassport Office several times and submitting claim to HMPO for refund, HMPO phoned today and said that TNT has my passport that they tried to deliver on16 March, BUT TNT had received it and was supposed to be out for delivery on 15 March.
Now I am home and TNT did NOT ring bell or even leave a card to show attempted delivery. Instead TNT opted to take a photo of my door.
Why does HMPO not give the option to choose a reliable delivery service.
Royal Mail will leave a card or attempt to deliver the following day.

Process was fine for me, a week after the passport office confirmed it my passport arrived (no prior texts or emails to let me know tracking info, then left on porch).

Waiting for a delivery which should have been here by now. Tracking is just useless, been 'in transit' for days. Going to try to get my money back.

I Ordered a new renewal passport which was fast but TNT held it for a week !!
I stayed in all day for it … I live above shops in a large Victorian building on the second floor. Apparently the delivery man arrived and Knocked the door ??? Instead of pressing the door bell clearly marked with the flat number , He photographed the door and doorbell but failed to press it !!!!!!! Eh what the heck !!! . Furthermore when I called after getting an email to say we missed it, I was greeted with a barrage of ‘ WELL you can’t book a holiday unless you have a passport and what’s your flight number ‘??? … .What  that’s got to do with it I don’t know !!! RUDE RUDE AND RUDE AND INADEQUATE. How about this for a suggestion 🤔. Rather than photograph the doorbell how about you actually Press it ???

AVoid them at all cost ! they deliver to the wrong address and they don't do anything about it.

Since I have got sender's message about my parcel was on its way after 4days still can't get delivery informations.

I received an invoice from TNT Buchhaltung asking me for customs payment for a delivery that does not involve me at all. I live in Berlin, and the transaction is between a company in the UK and in Velbert in Germany. I tried to contact their number but no response. Now I am waiting for the email response from them to fix this issue but I am extremely worried that I will have to pay the Mahnung if it doesn’t get fixed in time. This is very frustrating for me, and their customer service couldn’t help me as only the Buchhaltung can fix this mix-up/scam!

To everyone who experienced the same, I'd like to know how you fixed the problem and also if you haven't, we should come together to support each other because this is an absolute scam from the company.

Update March 11, 2022: I called the Buchhaltung number and they just picked up the phone without speaking and put the phone down. I can hear their typing but they are are not speaking nor do they want to help.

Useless !
Delivered a 6ftx 3ft bed on pallet,
Refused to help take inside shop,
Insisted a ‘doorstep delivery’ only!
Even after complaining to Enfield depot got no apology using covid social distancing as an excuse???
Do not use this courier company, many others to choose from.

Absolutely horendous.
A promised 10 day delivery maximum was guaranteed by multiple TNT service providers. Nearly 2 months later and TNT still can't locate our delivery. They have admitted to this happening often - where someone hasn't scanned an item in when they should have, and the item then is 'unable to be found' but they won't consider lost, even though noone can tell us where it is. Customer service has been conflicting with advice and contradicting one another all the time. Took us over a month just to finally have a person to speak with. The direct number they gave us to call always says busy and hangs up. Do not use if you value your parcels.

No updates for two weeks. Last update shows my shipment was in Turkey. They have not responded to my e-mail.
Fed Ex is the worst courier in the United States and unfortunately TNT is part of Fex Ex.

I wish I could give them zero stars
Shipment took forever to reach Cyprus.
Except when it finally did, not everything was here. So had to wait for the rest to arrive.
Then the delivery date -which was TODAY - was changed for five days from now?!
The agent did offer a half a**ed apology for the delay, but only after I made her look in the system to check that yes, the shipment was due to be delivered today.
NEVER AGAIN.

Waited all day for latter from HO very important somewhere around 4:30 received e-mail from TNT stating they try to delivery but they where unable because I didn’t answer( need to sign ) and plus they send me pic apparently of my front door just to confirm they are telling the truth but door wasn’t my not even same colour and who knows what st was and what door number. That’s was today
Couple of months ago happened to my son with his delivery by TNT was expensive radio over £100 he waited for months then contacted company who send him radio and they said but you received radio we have call formation E-mail from TNT with pic of your door and box on the front my son was extremely upset but he was explaining he never seen radio or seen any box !!!!!
Thanks you to my neighbour who actually took pic of driver TNT taking box back in his van and he save pic and give to my son but company who send radio in first place send one again but not with TNT and my son received radio in few days I never ever had attention to use TNT but unfortunately some companies still used them and we have problems
One of the biggest retail company use them for while and they have so much complaints and troubles , loosing customers, money etc etc so they STOP
I think we should all just STOP using TNT and from now on if anything have to be delivered by TNT I will refuse because they are absolutely nonsense and plus doing some dodgy activities. One more think they send me tracking number to try track my letter so I copy and paste number but is not recognising on they own website only I hope this letter would help

I paid extra for a premium service for shipping from the UK to Iceland. What happened was that my parcel lounged for 4 days in a warehouse in the UK, and was then transferred to Mechelen in Belgium. The parcel should have been delivered yesterday, but now there is no timeline for delivery - it will not be this week at least.
This is the second time I have used them and the second time where they fall seriously short of their promised service level. There won't be a third as I will never do business with this company again.

I Paid premium price for fast service advertised at 3 -5 days. Took 3 full months form Origen to my door. For 2 months the item was in the country undelivered. Never replayed any of my email, apart of the automatic web acknowledgement.Items fully water damaged . Didn’t dry in a month so they decided to conceal the issue with tape , they fully taped the wet box and they delivered at night. This is the 3rd time they do the same so I decided to make a review. The third party delivery NZ couriers informed about this about this 4 weeks ago and shipped the item back to them . As self insured company of course is cheaper for them To Do the dirty work and leave the rubbish an my door step even when I specifically requested and booked a pick up Just to avoid this reoccurring situation. This way I can not claim insurance. They don’t accept responsibility and there no way of contacting the shell company.

Been waiting 6 weeks for a monitor.
They say can't find address.
Lieing through there teeth
Should be put out of business for being so useless

weakest postal company in the world.
1 week delay!!! 5-6 days same status on track & Trace. Nothing changed.

Why the Home Office is working with this company? They are delivering a very important documents. I have been waiting 2 full days for my passport and Notting. They showed a pictured that is not my address. So worry

Absolutely shocking my package has been in Paris since the 11th nearly one week and hasn’t been moved since! Very dissatisfied with TNT and there service wouldn’t recommend to use this company ever!

I have been waiting since yesterday for my passport to be delivered TNT IS A JOCK YOU ARE USELESS I waited 2 days for my delivery ..... Who knows when I'm going to get it ...IF I can rate you minus 0 i would
YOU ARE USELESS

Don't follow any instructions you write, avoid at any cost.
I put the phone numbers with +33 7 and they don't do it, they just write 07, so yeah ofc that's not my number you are calling.

Unacceptable they still have the right to deliver stuff.