TLS Lettings Reviews 111

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Nice and easy to deal with. Managed to find me a tenant within just a few days. All referenced and moved in within a week. Professional, knowledgeable and friendly staff. Definitely recommend

Company replied

Rated 5 out of 5 stars

We have used TLS Lettings for many years for various properties we own in Slough and Langley. As a multiple landlord we have always found their services efficient and Pardip has an excellent knowledge... See more

Company replied

Rated 5 out of 5 stars

This is my personal genuine review for TLS . I had privileged rent my one bedroom house at slough through TLS. I'm so blessed with last 3 wonderful years with TLS  Lettings agents (Na... See more

Rated 5 out of 5 stars

We have dealt with TLS for a number of years now and have always found them to provide the highest quality service; responding quickly and efficiently to calls & e-mails and helping us resolve any iss... See more

Company details

  1. Real Estate Rental Agency
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Property Management Company

Information provided by various external sources

TLS Lettings was established in 1996 with the concept of only specialising in residential lettings & property management. TLS Lettings have arranged thousands of lettings and continues to provide a high level of service to all our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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Rated 5 out of 5 stars

We have an excellent experience with…

We have an excellent experience with Francesca Martin regarding property, with services provided throughout 2024, 2025 and still in 2026. Francesca is very professional, knowledgeable, and extremely attentive to detail. Communication are always clear and timely, and any questions or concerns are handled promptly and efficiently.

Her understanding make the entire process smooth and stress-free.

I would highly recommend Francesca Martin (TLS Lettings) to anyone looking for outstanding property services.

Arshdeep

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Found me a tenant in just a few days

Nice and easy to deal with.
Managed to find me a tenant within just a few days. All referenced and moved in within a week.
Professional, knowledgeable and friendly staff.

Definitely recommend

22 December 2025
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Dear Wayne,

Thank you for your recent review, much appreciated.

With regards

TLS Lettings

Rated 5 out of 5 stars

Flat rental

We rented our flat through TLS - they also responded quickly when we emailed and quickly sorted out anything that needed fixing. Thank you!

29 March 2025
Unprompted review
Rated 5 out of 5 stars

TLS Lettings agents

This is my personal genuine review for TLS .

I had privileged rent my one bedroom house at slough through TLS.

I'm so blessed with last 3 wonderful years with TLS  Lettings agents (Nadia Wilmot )and landlords Debbie,Before we moved into our dream own house .

TLS Nadia Wilmot never treated us like a tenant when ever we need anything without any hassle or delay she responded immediately.

Standard of the house which given by TLS unbelievable its very hard to find a property with best management and kind people. 

Specially we blessed by landlord (Debbie & Chris) who so kind heart people so far I met .

We are highly recommend TLS (Nadia Wilmot) if your looking for best high standard houses around Slough.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Estate Agency!

I had a very positive experience renting with TLS! Nadia and Francesca are excellent professionals, and they were both quite supportive during my tenancy. The services offered by TLS has transparency, high quality, and professionalism. Wonderful little team, I would definitely recommend, and rent with them again if I need to back to the area!

16 November 2023
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Great Professional experience

It was a great experience with TLS for my first renting. They are very professional and efficient. Swift to reply on call or email. Thanks Francesca from TLS

18 August 2023
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Great estate agents

Quick and helpful response from the agents.
Very thorough with all information

12 July 2023
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 1 out of 5 stars

Can’t be bothered to contact

I had a viewing today and instead of trying to contact me and tell me the property was already gone. They called once, didn’t leave a message, didn’t text, and didn’t even bother to send me an email. One call all day that I missed

So I got a response saying that I was in the wrong for missing a phone call. I missed one phone call and every other person who has ever called me has been able to leave a message. Also must have misread my actual review as I am commenting on the fact that one phone call that was missed was apparently enough for this company to think they had done their job. Jsut because it is a landline does not mean it is a respectable number, I would expect atleast an email or another call to tell me the viewing had been cancelled. Thanks for proving my point with your timings tlsletting

11 April 2022
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

I write this in response to your contradictory and somewhat disproportionate review. You left a 1 star review under the heading “Can’t be bothered to contact”.

This relates to a property viewing that was made last week and was scheduled to take place late yesterday (Monday) afternoon.

Within the text you state “instead of trying to contact me” – when in fact we did try and contact you at 13.38 the same day as your viewing, from our office landline and not an anonymous mobile telephone number, which should have been unquestionably identifiable. There was no facility to leave you a voicemail and we do not operate a messaging service by text.

I could completely understand and acknowledge your frustration and disappointment had your inaccurate heading been truthful but this is clearly not the case. I would suggest that you should accept your accountability and failure to check or investigate our missed call ultimately resulting in you attending an appointment that we had tried to cancel.

Perhaps this will be one of those reviews that actually says more about the reviewer than the review itself!

Rated 5 out of 5 stars

I rent a property and have opted for…

I rent a property and have opted for full management with TLS and have essentially left all repairs and small decisions to them. The important issue that has impressed me is how quickly they have responded to tenant issues and maintenance requests. Another important thing is Accountability – that’s what makes a good letting agent; from charging fair fees, to being transparent and acting in the best interests of the landlord.They have well trained staff who are friendly and approachable. I am very happy with TLS letting agents and they their service has kept me free of headaches .

14 December 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

TLS are really professional

TLS are really professional and have been really helpful in dealing with a apartment. They arranged for the electrical and gas checks. They found new tenants for us and organised checks on our new tenants seamlessly.

4 November 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

Highly Recommend

We've been working with TLS for a number of years now and I can honestly say they are one of THE best companies I have ever had the pleasure of working with. Nothing is too much trouble, they go above & beyond in everything that they do; efficiency and attention to detail is outstanding and the whole team are so lovely and an absolute pleasure to deal with.

14 October 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Have sourced tenants for me for the past few years quickly and with no fuss, and looked after everything exactly as they said they would.

23 August 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

Rated 5 out of 5 stars

Absolutely recommend TLS Lettings

I completely recommend TLS Lettings - we were unhappy with our previous agency, and I am very pleased that I was led to TLS. They have been exceptionally helpful, given attention to detail, and offered excellent advice and support.
I am relieved that our property is now being managed by a good professional team.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service they provide ! excellent communication and all the staff are really friendly. I’ve had a property with TLS for 2 years now and I certainly wouldn’t change letting agents as I know it’s in safe hands ! Their fees are very reasonable and the service they provide is one of a kind. Very happy with TLS 10/10 5 Stars

21 January 2021
Unprompted review
TLS Lettings logo

Reply from TLS Lettings

Thank you for a great review

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