TITAN PMR Reviews 

Atique was very supportive to us all and very helpful, he made sure he covered all bases on the new system and made sure we all understood on how to use it

Speaking to other pharmacy owners, we heard so much positive comments about Titan that we wanted to reach out to them. We installed the PMR last week and the resuls so far have been fantastic. The transition was smooth. The pharmacy seems instantly more organised with a different modern workflow. We still have more aspects to be trained on and we are looking forward to it. The support provided has been excellent. Nas Khaliq has looked after us, implementing the switch over and explaining how to use the software so well that we picked it up very quickly. We thoroughly recommend Titan PMR. It is already proving to be a wise and impactful investment for our pharmacy.

The best PMR system on the market!

A smooth onboarding experience thanks to Maj.

Highly recommended!

We had an excellent experience working with Atique on the setup and training for Titan. From start to finish, he was incredibly helpful, patient and professional. he took the time to explain everything clearly, answered all our questions in detail and made sure we fully understood the system.
He rang us on a weekly basis to make sure everything was running smoothly, and helped to clear up any issues we had.
Highly recommend Atique for anyone looking for expert help. His calm, supportive approach made the whole process easy and stress-free.

Everyone from the Titan team is amazing, with a special compliment to Ashley who has been with us from the start. Greatly recommended, best business decision to get this PMR system, miles ahead of all the others

Just had a install done at our sites by Atique, very impressed with his professionalism and hands on approach at helping train us on the Titan software.
Very patient with all the questions the staff had and very insightful!
Always ask for Atique when getting Titan PMR for first install

Titan is very much innovative and hands on. Some of my team members (over 70 years of age) who never used computers are actually loving to work on titan. Titan support is even better and special mentioned to "MAJ" for his dedication and patience to teach us the new PMR system. Something that can save community pharmacies with the NHS cut - It has to be TITAN which will allow to free up your time and do more for your patient and community. Thank you Titan and Maj, your support is much much appreciated !!! Loving this.

We’ve just finished our Titan PMR implementation and I have to say, the whole process has been brilliant. Nas was amazing throughout the setup. She was super helpful, really flexible, and even worked around my awkward hours to make sure everything was ready to go. It was a shame she couldn’t be here for our go-live day because of other work commitments, however any concerns were quickly dispelled because Attique stepped in and was fantastic.

He quickly got a feel for where we were in our training and adapted his support to each staff member’s level, which made a huge difference. The rollout went incredibly smoothly, and we started seeing the benefits almost straight away which honestly surprised me, given we’re a high-volume store doing around 20,000 items!

Big thanks to the Titan PMR team for such a smooth experience. Couldn’t recommend them enough.

Nas was brilliant, great at providing training session and further help.
great system at saving time and running day to day activities smoothly.

Dalton Lane Pharmacy

Nas came into our dispensary to help us understand Titan better. She was very thorough and helpful, taking the time out to make sure we understood the system. She is a very thorough and efficient trainer and would strongly recommended her to help train further customers! brilliant service.Thanks

Naz from Titan was brilliant. She took her time to train us how to really get the best out of the system to streamline our work flow and showed us some very useful audit tools.

Amazing very friendly, knowledgeable 😃😃😃

I recently had the opportunity to see the clinical audit feature in Titan PMR, and I was really impressed. Nas took the time to walk me through the system and clearly demonstrated how intuitive and powerful the audit tools are. The platform makes it easy to monitor performance, identify trends, and ensure clinical standards are met — all in one place.

Nas was extremely knowledgeable and explained everything in a clear, practical way that highlighted how Titan PMR can make everyday clinical processes more efficient. Overall, a great experience — both with the software and the support provided by Nas.

Honestly can’t praise Titan PMR enough. Previously used Rxweb which did have a scanning system however so dated and slow, not easy to configure and work with at all, tried other PMR scanning systems like analyst but nothing as smooth and easy to use for staff. Easy to locate prescriptions wherever and now we have time to take on more services without being bogged down with checking. Would recommend to any contractor who is looking to modernise their systems and improve work flow / efficiency.

We have recently started the move to Titan from Proscript and it would not have been as smooth as it has gone without Nas. She has been so proactive and has really got to know our systems and processes to ensure a smooth transition. She has gone above an beyond in every aspect. It's an excellent system and so far all our teams like the system.

Saved significant amounts of time when ti comes to end of month and claiming. Repeat flow and batch flow are great.

It undoubtedly has some failings, much of these centre around the system being too rigid and not open to different ways of utilising certain funcitons / processes.

One thing that stoof out far beyond anything else I have experiences with alternative PMR's was the support. The titan implementation team, particularly Nas was incredible. She went above and beyond, replying to my emails well into the evening.

She works as though she owns a share of the company and quite frankly, with an implementation experience like that, Titan was easy to get used to

Nas was very helpful and made me have a clearer understanding of ordering stock as well as expired medication packages, we had titan back in July. I like how effective the ordering now and how titan will allow us to make less errors from scanning the barcodes of the drugs.

Been using titan for 2 months has really improved my work flow and given me time away from the pharmacy which I couldnt do before. Maj and Nas were brilliant in training.

A big, big thanks to Saj from Sales and Atique from the implementation team for their outstanding support throughout our onboarding and implementation process. I had a tight 7 day deadline to transition from ProScript to Titan, and what would typically take two weeks was completed in under 7 days. Atique was incredibly helpful from day one. He was hands on from the installation stage, guiding us through every step and providing assistance as we transitioned into using Titan. Over the first four weeks, his calls ensured we didn't encounter any major roadblocks, and any questions or concerns we had were addressed immediately. We didn’t experience any issues on our go-live day, which was a huge relief, and it speaks volumes about the quality of the implementation process. The implementation team was always easy to contact and ready to assist with any challenges. On top of that, we received consistent weekly check-ins to ensure we were on track and everything was running smoothly. Every issue we raised was resolved quickly and efficiently, and the level of customer service provided exceeded all expectations. Thanks again to Atique and the team for their support.

Introducing Titan to our pharmacy was a huge step as we have been with one PMR for the last 35 years. From day one Nas made the whole process so much easier. She guided us through hardware requirements, explained the process, walked us through the basics of dispensing via live link, setup each PC remotely and was there to support us right up until we went live. On the go-live day, she was onsite with us, patiently answering every question, repeating training where needed, and making sure every member of staff felt confident. We took this step to have her knowledge site to make sure everyone could ask questions and get upto speed with the dispensing.

Her knowledge of Titan is outstanding, and the way she explains and demonstrates things makes it simple to understand, even though there’s so much to take in. Thanks to her support, what could have been a stressful transition felt smooth and manageable.