TITAN PMR Reviews 

Introducing Titan to our pharmacy was a huge step as we have been with one PMR for the last 35 years. From day one Nas made the whole process so much easier. She guided us through hardware requirements, explained the process, walked us through the basics of dispensing via live link, setup each PC remotely and was there to support us right up until we went live. On the go-live day, she was onsite with us, patiently answering every question, repeating training where needed, and making sure every member of staff felt confident. We took this step to have her knowledge site to make sure everyone could ask questions and get upto speed with the dispensing.

Her knowledge of Titan is outstanding, and the way she explains and demonstrates things makes it simple to understand, even though there’s so much to take in. Thanks to her support, what could have been a stressful transition felt smooth and manageable.

Our trainer was Nas who was really helpful and I understood the basics after just a short period of time. She also made sure everyone was confident before she let us work independently.

I am happy with the training. Its fun to work with Nas

Atique was fantastic, really patient and attended to all our questions.

I had a training morning with Naz from Titan. She helped set up our system 12 months ago, and was very impressive that she was able to introduce her self to everyone and remembered the names of all my fellow colleagues that she had met a year ago.
I had several issues that I wanted training on and we went through them all and a lot more. We would touch on one of my queries and then Naz would expand my point with related training, and then as we discussed these additional topics, so it opened up other areas which she was able to train me on.
Her knowledge was fantastic and her ability to train and demonstrate was also excellent.
She was good at challenging me and getting me to face my comfort zone. Naz was challenging, quietly assertive, but excellent at her job. I learnt so much and I appreciate her patience.

Had a day re training on titan with nas , she was absolutely fabulous as always , learnt lots of new ways to use titan , 100% recommended

Extra training provided and support from Nas for a team member - as good as ever. Nas really helps break things down for less experiences or less confident titan users. Nas and titan as a whole is revolutionary and I could not be happier regarding the choice I made re Titan PMR.

We have had the pleasure of working with Nas throughout our implementation process. She has been a joy to work with 😊! She's always helpful and patient and really knows her way around Titan.

I was locked out of my TITAN account and wasn't expecting it to be unlocked until the next day however Naz unlocked it the same day and i was able to work without any delays. Naz and titan team have been fantastic giving westdale pharmacy valuable and prompt customer support. Thankyou from westdale pharmacy

We have had our Titan install today which was done by the lovely Ashley. The training she provided was fantastic spending time with each colleague and even organising some virtual training for colleagues who were not working on the day. The Titan system itself is unbelievably good! Simple, easy to navigate and track progress of prescriptions - It is a game changer for our Dispensary and will enable us to improve the efficiency.
Thank you to Ashley and the team at Titan

Our trainer ( Naz ) is very professional, kind and has attention to detail. I will give 10 out of 10.

Nas was so helpful in answering all our questions regarding Titan, highly recommend her

Nas our trainer today was absolutely amazing! Took the time with each team member to properly explain everything for us and answered any and all of our queries! She is a great asset to the titan team!

I had a really good experience with NAS who trained us titan

We recently had the pleasure of working with Nour, a Pharmacist from Titan PMR System, who came into our pharmacy to demonstrate and help us implement their system. From the start, he was incredibly professional, patient, and thorough.
Not only did he provide a clear, step-by-step demonstration of how the system works, but he also made sure that every single staff member understood the software inside and out. He was attentive to all questions and concerns, ensuring that no one left with any confusion. It was clear that he genuinely cared about making the transition as smooth as possible for our team.
His approachable manner and ability to explain complex features in simple terms made the entire process much easier and less stressful. He even followed up after the session to ensure everything was running smoothly. We couldn't have asked for a better experience, and we’re now confident in using the Titan PMR System thanks to his support.
Highly recommend Nour for anyone implementing the Titan PMR System—his dedication and expertise truly made a difference!

We have gone live with Titan today and had Nour and Bhavin on site with us providing support and teaching us. it was great to have them both and Nour's knowledge of our Meditech robot that also went live today was invaluable.

The remote training before hand by Bhavin was great to ensure we all knew how to use Titan effectively before hand. My staff love it and know everything is going to be easier and quicker and from a pharmacist allowing us to provide services to our community

The specialist advice and support from Nour was brilliant. Implementation day is today and it has been a smooth and controlled day!
So far so great, no regrets. My staff have embraced the change and I know in a day or two with the repetition they will hate me if I consider switching to another PMR provider or ask them to move to another branch which hasn't been transitioned to Titan yet !

We recently worked with NAS from Titan PMR during the integration of Kristal Pharmacy into a new system, and the experience exceeded our expectations. NAS truly went above and beyond to ensure a smooth and successful transition.

From the very beginning, NAS was incredibly knowledgeable, offering clear guidance and continuous support. She made a complex process feel manageable and ensured our team understood every step of the way. What stood out most was her proactive approach—she anticipated potential challenges and had solutions ready before issues even arose.

NAS's excellent communication skills meant we were always in the loop, and she was always available to address any concerns. Thanks to her expertise and commitment, the integration was completed seamlessly, and Kristal Pharmacy is now running on the new system without a hitch.

We highly recommend NAS and Titan PMR for any business looking to transition to a new system. Her professionalism and dedication made all the difference in what could have been a stressful process. A true 5-star experience!

— The Kristal Pharmacy Team

Titan has always been on our radar, but we finally took the plunge a few weeks ago and are not looking back! Any change, especially within a stabilised Pharmacy setup will always be difficult for customers and staff (young and old!) but this change is both worthwhile and beneficial for all.

A special mention has to go to Maj, who despite our teething troubles, managed to look after us all along the whole journey always checking in on us!

Thank you Maj and Titan!

Went live today. Smooth transition. Nour was incredibly helpful and made the entire process seamless.