Tickethelper Reviews 30

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have used tickethelper a few times now and honestly never had a problem. The service is great, all tickets received within hours of payment. I treated my mum and family to Manchester United hospital... See more

Company replied

Rated 5 out of 5 stars

World Darts Hospitality - ally pally 2025. Ticket Helper sorted out our group of 10 with an incredible package. Their service is amazing, quick, reliable and fair. Pleasure to deal with.

Rated 5 out of 5 stars

Got tickets for my family of 4 in the kop at anfield. As a regular myself with random single tickets, it was incredible to get the chance to take the whole family sat next to each other. Communication... See more

Company replied

Rated 5 out of 5 stars

Bought tickets to go see WWE live with my family, Had the best experience! I got much better seats for a much better price than anywhere else. Cannot recommend ticket helper enough! Will 100% be using... See more

Company replied

Company details

Written by the company

Ticket Helper is a specialised ticketing platform offering comprehensive event ticket solutions across the United Kingdom. We provide tickets and hospitality packages for a diverse range of events including concerts, festivals, and major sporting events. Key Features: • Wide ticket selection covering sports, music, and theater • Tickets for events across the UK and internationally • Options for hard-to-find event tickets Ticket Helper distinguishes itself by offering fast and next level customer service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Manchester United Hospitality

I have used tickethelper a few times now and honestly never had a problem. The service is great, all tickets received within hours of payment. I treated my mum and family to Manchester United hospitality in a private box, with food and drink thrown in. The day was amazing! Also brought Ciroq Lounge tickets for Sam Fender, again at a great price and top quality service. I would definitely recommend Tickethelper and sing the praises of them to friends and family!

19 January 2025
Unprompted review
Tickethelper logo

Reply from Tickethelper

Appreciate the review Rob 🙏

Rated 5 out of 5 stars

World Darts Hospitality

World Darts Hospitality - ally pally 2025. Ticket Helper sorted out our group of 10 with an incredible package. Their service is amazing, quick, reliable and fair. Pleasure to deal with.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

UFC 304 - Best night of my life!

The experience was phenomenal! Like out of this world amazing. I would 100% recommend this company and have already done so! So easy to deal with, fair prices and their customer services were exceptional!

27 July 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thanks Lilah, so happy you enjoyed your well deserved evening, evening is a bit of a stretch as the event finished at 5am :) Well done for powering through !

Rated 5 out of 5 stars

Great experience

Great experience. Seats have a really good view, no queueing, excellent service. Highly recommend.

18 December 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thanks for the review Gracie !

Rated 5 out of 5 stars

Incredible experience

Incredible experience - fantastic value great seats! and the parking was easy and easy exit

30 November 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thanks for the review!

Rated 5 out of 5 stars

Amazing night at Janet Jackson concert…

Amazing night at Janet Jackson concert at the Ciroc Lounge Co-op. Great service from Paul at Tickethelper, communication was on form, free parking offered fantastic experience will be back thank you xx

1 October 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thanks for the review!

Rated 5 out of 5 stars

Absolutley first class service from…

Absolutley first class service from start to finish. Couldn’t reccomend these Guys highly enough. MTV award VIP Tickets and we had a fantastic time.

17 November 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Cheers Mark, much appreciated 👏

Rated 5 out of 5 stars

Easy to deal with and reliable

Always an easy process dealing with Tickethelper. Wether it’s buying tickets or selling tickets. A pleasure to deal with. 100% would recommend

3 July 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thank you Daniel 🙏

Rated 5 out of 5 stars

Highly satisfied with ticket helper got…

Highly satisfied with ticket helper got last minute tickets for hits live a week ago comment of been happy with the purchasing system and the hospitality at the venue! :) thank you definitely will be using again.

29 November 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thank you Shea.

Rated 5 out of 5 stars

Football tickets

I made a special request for football tickets, and they were sorted out within an hour! Exceptional service and efficiency. Highly recommended for anyone looking for fast and reliable assistance.

3 October 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Cheers James 🍻

Rated 5 out of 5 stars

5 Stars!

5 Stars – Exceptional Service Beyond Expectations! I can’t recommend Ticket Helper enough! From start to finish, they provided a flawless experience that exceeded all my expectations. Not only did they make finding and purchasing tickets incredibly easy, but their customer service was also truly outstanding.

I had a few special requests, and their team went above and beyond to accommodate me, ensuring that everything was perfect for my concert night. They even followed up to make sure I was satisfied with my seats and experience—talk about going the extra mile!

If you’re looking for a trustworthy, customer-focused ticket company that genuinely cares about your experience, look no further. I’ll definitely be using them for all my future events!

1 November 2024
Unprompted review
Tickethelper logo

Reply from Tickethelper

Thank you Mollie, very kind words and appreciate the review.. 🙏

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look