Excellent service from a friendly, efficient, and careful crew. They went above and beyond by moving shelving to make sure the battery placement was perfect. Everything was left clean and tidy, and th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just had a 10 kw system and battery put on our house by Think Renewable. George H came out and talked us through all the options. He was super knowledgeable about solar and the different products, sav... See more
Company replied
We now have a superb new battery and solar panels. Cannot thank all at Think Renewable enough. Meeting with Alex H. got the ball rolling. He advised expertly on our optimal set-up. He also continu... See more
Company replied
The installers were very friendly and knowledgeable. They explained everything thoroughly and showed us that even in a complete electrical shutdown, our computers would not be affected as the system w... See more
Company replied
Company details
Written by the company
As one of Australia’s leading solar and battery specialists, Think Renewable is on a mission to create sustainable energy solutions for our customers whilst providing excellent return on investment and ongoing after-sale care. We help empower homeowners to be self-sufficient in their household energy production while giving back to the environment, and pride ourselves on our straightforward but customised approach to solar projects. At Think Renewable, we are a proudly Australian owned and operated business with local customer service support and offices in each state. Our trusted installers are CEC Accredited, fully licensed electricians with impeccable attention to detail, maintaining the highest standards throughout the installation process. Our solar projects are also backed by industry-leading warranties to give our customers the peace of mind they deserve. Start harnessing the power of solar energy today to do your bit for the planet, future-proof your home and save money on your electricity bills from day one.
Contact info
Level 2/80-84 Wentworth Ave, Surry Hills NSW, 2010, Sydney , Australia
- 1300 844 651
- info@thinkrenewable.com.au
- thinkrenewable.com.au
4.5
Excellent
156 reviews
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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Great company to deal with
Great company to deal with, from the initial consultation to the final install our battery and solar system are working as promised thanks again think !
4 February 2026
Unprompted review
Reply from Think Renewable
Hi Bradley,
Thanks for your review! Our team prioritises making the customer journey as seamless as possible, and we're happy your experience reflected this.
Enjoy the solar savings from your new battery and system!
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Absolutely a very professional company
Absolutely a very professional company. Everything went to plan perfectly. Highly recommended .
4 February 2026
Unprompted review
Reply from Think Renewable
Hi Deb,
Thanks so much for your review - we're so happy to hear you received a service that exceeded expectations. We aim to simplify sustainability and make the choice to go solar easy and hassle-free for our customers.
If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
Thanks for partnering with Think Renewable as your solar installer of choice.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
The communication from the staff if…
The communication from the staff if there was any delay.
29 January 2026
Unprompted review
Reply from Think Renewable
Hi Helen,
Thank you for the 5 stars! We're here to support you along your solar journey - thanks for choosing Think Renewable.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Corey is a Star in an Ordinary Team
The Sales/Admin staff-Customer Care - were hard to access and provided inaccurate information. After a Technician's successful visit on 7 January, I received another email on 8 December from Customer Care which again contained inaccuracies about the process.
Finally, a technician was located on 7 December - Corey. He attended, did diagnoses and waited on site until Alpha fixed the problem.
In addition, Corey called me twice to update his arrival time, delayed due to crash on an expressway. In the end he arrived slightly earlier than predicted - Great Communication and Great Technical Skill plus determination to resolve the issue.
This Issue was first flagged to TR before Christmas but there was Nil response until 5 January and then that communication contained inaccuracies.
Despite promises to call me in emails from Customer Care, I had to initiate all contact.
I have had to use Electricity from the Grid for almost 30 days, despite the Solar Panels working - proven by TR diagnostics.
This was the second time within 30 that this fault occurred - 28 November 2025 and 20 December 2025. And the third time this occurred since the Installation in July 2025 - Not Good. It appears there is a problem with the Inverter installed on my site
I commend Corey for his knowledge, determination, communication and attitude.
It would be great if all TR were of his high standard. TR needs more like him.
Peter Donnan - Eastlakes
9 January 2026
Unprompted review
Reply from Think Renewable
Hi Peter
Thanks so much for taking the time to share your feedback. We’re really sorry for the delays and mix-ups you experienced with our Customer Care team. I've been informed that the team has since resolved your case.
We’re thrilled to hear Corey was able to get things sorted on site and that his communication, technical know-how, and persistence made a real difference. We’ll make sure to recognise his effort - he’s definitely a star in our team!
Your feedback has highlighted where we can do better, and we’re reviewing our processes to make sure our communication and follow-ups are smoother in the future. Thanks again for your patience and for recognising the effort of our team.
- Think Renewable
Solar & Solar Battery Specialists
I have reported your work practices to…
After being reported by this provider to trust pilot for defamation I have been instructed to modify this review removing honest feedback that prompted my contact to worksafe in the first place. I can confirm Work safe responded to my raised complaint on the 10/12/25 to advise " your matter was assessed to be appropriate for a written regulatory response to the workplace. We have therefore written to Think renewable to.. and their obligations to comply with work health and safety laws ...." My original feedback stands as below I have reported your work practices to work safe nsw. As a social work manager, working on a department of communities and Justice program, I had to provide first aid to a staff member experiencing in my trained and professional opinion signs of Hyperthermia. As reported by the Australian bureau of meteology , These last few days, we have experienced a well document extreme weather event with temperatures reaching above 43 degrees in our suburb.Fire fighters are continuing to battle out of control bush fires in our area, as well documented in the national news. To drop off sales agents not one but two consecutive days in those hazardous conditions could be excused if it was a single incident, rectified promptly when you have seen conditions turn extremely hazardous, but to do this on back to back days, again dropping them off in soaring temperatures over 43 degrees, with poor air quality due to raging bushfires, extreme uv as reported by the Bureau of Meteorology, shows an appalling lack of care and judgement. Working in management myself ,albeit social work, I can say, this sends a very strong brand message, that you do not care about your staff. If you will treat your own staff like that, what can customers expect in terms of long term after care and service. Shame on you putting profits over worker safety. The fact it has taken so long to respond to this review and only after work safe found it appropriate with the evidence I provided to instruct you on your legal obligation speaks volumes. I have the email proof. As does you contacting trust pilot to flag this post for defamation when I told the truth. I have nothing to gain from raising a false allegation, given who I work for even more so. However you have everything to gain by trying to get honest reviews removed that do not show the narrative you would like.
6 December 2025
Unprompted review
Reply from Think Renewable
Hi Jo,
We take allegations relating to worker safety very seriously. Following the concerns raised, this matter has been formally reviewed in line with our Work Health & Safety obligations, including direct consultation with the staff member involved and appropriate internal documentation.
Based on this review, no safety breaches were identified. That said, we have reinforced our existing heat-safety protocols, hydration requirements, scheduled breaks, and welfare check-ins during periods of extreme weather. We continue to actively monitor conditions and adjust field activity where required to ensure the wellbeing of our team.
We do not compromise on worker safety, and the health and welfare of our staff remains a priority at all times.
- Think Renewable
Solar & Solar Battery Specialists
Good service for renewable energy sector
11 November 2025
Unprompted review
Reply from Think Renewable
Hi Divyanjali,
Thank you for your review, we hope your system is giving you some great benefits.
If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
Think Renewable
#SolarAustralia #SolarEnergySolutions #EnergyIndependence
This company is horrible to deal with
This company is horrible to deal with. I had last 4 months, non-stop issues after issues with data coming from the Battery. They did send the technician every time, but still, I feel the data is incorrect. Their manager is useless as never called me after so many emails sent to discuss. Salespeople do not take calls after they have sold the product. Just tired of this people.
10 October 2025
Unprompted review
Reply from Think Renewable
Hi Murtuza,
We’re sorry to hear this feedback and we understand how frustrating ongoing technical issues can feel.
The issues are product-related, however our team has been in regular contact with you regarding this matter and we want to assure you that we’re continuing to actively work with you and the relevant parties to get this fully resolved.
Thank you for your patience, and we remain committed to seeing this through with you.
- Think Renewable
Solar & Solar Battery Specialists
Think Renewable were fantastic
Just had a 10 kw system and battery put on our house by Think Renewable. George H came out and talked us through all the options. He was super knowledgeable about solar and the different products, savings and payment options. The install team were amazing - Corey, Richie and Blade. Super friendly, solved some problems and worked really hard to get the whole thing done in a day. Left the place spotless. Can’t recommend those guys enough. Super professional.
15 October 2025
Unprompted review
Reply from Think Renewable
HI Matt,
Thank you for your review, we hope your system is giving you some great benefits.
If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
Think Renewable
#SolarAustralia #SolarEnergySolutions #EnergyIndependence
Stay away - no help at all. USELESS
Had our batterie installed over 2 months ago and still not working. have tried so many times to email, call and get help but absolutely no help at all.
They say they get Sh*t done on their website but they don't. Not only that they have disconnected our app contact with our solar panels so i don't even know if they are working.
So disappointing that $17,000 doesn't even get you a call asking to help when you have begged for help.
Please come and take you batteries away and make good any damage to our property.
2 May 2025
Unprompted review
Reply from Think Renewable
Hi Roger,
Thanks for your feedback, and sorry for the frustration you experienced and for the delay in responding here.
We understand how disappointing this situation has been given your expectations and investment. Our team has since been in direct contact with you and is actively working through the outstanding issues to bring this to a resolution.
The Think Renewable Team
Had long wanted Solar but couldn’t…
Had long wanted Solar but couldn’t afford and didn’t really know where to start. I knew there were some rebates around but George Hutchison very competently explained and answered all my questions. Installed was very professionally handled and follow ups have been good.
It’s winter so I can’t attest to their full benefit, but at worst with payment plan (govt no upfront or interest) we’re breaking even. That’s at worst and in the worst month, so looking forward to summer.
Yeh they use doorknockers to get business but don’t let that put you off
1 June 2025
Unprompted review
Reply from Think Renewable
Hi John,
Thank you for your review, we hope your system is giving you some great benefits.
If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
Think Renewable
#SolarAustralia #SolarEnergySolutions #EnergyIndependence
Think Renewable Definitely Walks the Walk
We now have a superb new battery and solar panels. Cannot thank all at Think Renewable enough. Meeting with Alex H. got the ball rolling. He advised expertly on our optimal set-up. He also continued to be responsive and helpful throughout the next steps.
The complete process was seamless and rapid thanks to TR’s efficient teamwork at all stages of the process - admin & scheduling, communication and, best of all, installation by Matt and James and co-workers.
8 August 2025
Unprompted review
Reply from Think Renewable
Hi there,
Thank you for your review, we hope your system is giving you some great benefits.
If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
Think Renewable
#SolarAustralia #SolarEnergySolutions #EnergyIndependence
Solar for a year, going great!
We had solar installed a year ago, we’ve considered Solar for a while but with a difficult roof a lot of companies have turned down the install so very happy when Mark and Think Renewable completed the install, we recently had a bill check in May and solar is looking after us so much Mark recommended we don’t need a battery with our usage so low
18 May 2025
Unprompted review
Reply from Think Renewable
Hi Louise,
Thanks for your review, we're so happy to hear you're seeing great results with your solar system! Mark and the Brisbane team strive to be clear and transparent, prioritising finding the most suitable solution for each customers needs.
Thank you for partnering with Think Renewable - here's to many more years of savings!
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Supportive and helpful
The team have been fantastic from start to finish, Mark was knowledge about solar and guided us towards the best system for our house. We had other quotes and so far we are glad we went with Think Renewable
21 May 2025
Unprompted review
Reply from Think Renewable
Hi Dan,
Thanks for your review, we're happy to hear Mark and the Brisbane team made you feel confident in your transition to solar. We can't wait to hear about the savings you make!
If you'd like to refer any friends or family, please use this form to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Fast, efficient & reliable
Conor was an excellent consultant that signed us up and Corey & his team were amazing and efficient with our installation. Showed up on time and completed everything without issue. Highly recommend them!
27 June 2025
Unprompted review
Reply from Think Renewable
Hi Lisa,
Thank you for your feedback, we're happy to hear our dedicated Sydney team delivered a smooth and seamless solar experience.
If you'd like to refer any friends or family, please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Mark was great!
I had a very smooth experience with Mark; he was helpful and knowledgeable, and made the process incredibly easy. Very looking forward to my install next month!
30 May 2025
Unprompted review
Reply from Think Renewable
Hi Emma,
Thanks for your review - we're happy to hear you felt informed and supported with Mark and the Brisbane team. We can't wait to hear about the savings you see with your Risen panels and Alpha battery!
Thanks for supporting our mission of saving Australians $1B on their energy bills by 2034.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Reply from Think Renewable
Hi Oscar,
Thank you for your feedback! Enjoy your solar savings, we'll be here to support you on your solar journey.
Thanks for partnering with Think Renewable as your solar installer of choice.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Seemless process. Halved our consumption. Thanks George & Think Renewable
We were a little unsure to start with, given so many dodgy solar set ups... however our technician, George Hutchison, was genuine and knew everything about his product. We had Solar which was approx 10+ yrs old and no battery. They informed us that our solar probably was no longer doing much if anything for us given it was 10yo and those old systems seem to have only a 10y life. They replaced our system and installed a battery and we have George's mobile for any issues (not that we have had any so far). Our consumption has halved (compared to last year) for the couple of months since installation. This is very satisfying to see considering we have young children so use heating very heavily.
The whole process was seemless and seemed to happen like clockwork.
Thanks George & Think Renewable.
5 May 2025
Unprompted review
Reply from Think Renewable
Hi,
Thank you for your review! It's great to hear about the results you've already seen with your system and solar battery upgrade.
George and the Sydney team are passionate about tailoring the solution to the customer's unique need, and making the process simple and hassle-free.
Thanks for supporting us on our mission to save Australians $1B on their energy bills by 2034.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Excellent service.
Think Renewables was very efficient with the installation of our solar batteries. Their communication was excellent and they were timely with any responses to our queries. Our consultant George Hutchison was knowledgable and was able to explain all the ins and outs to us. He organised of all the finance applications and made it very easy for us. Installation was very efficient.
24 April 2025
Unprompted review
Reply from Think Renewable
Hi Tanya,
Thank you for leaving us a review! It's great to hear George and the Sydney team kept you informed and supported, from the consultation through to installation.
With your Hinen retrofit solar battery you're on track to making bigger savings than ever and becoming energy independent!
Thank you for partnering with Think Renewable as your solar installer of choice.
- Think Renewable
Solar & Solar Battery Specialists
#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence
Stay away from this company
Stay away from this company, they are the absolute worst once they get your money, they give you no contact or anything else, then they will over charge you and come at you for more money saying that it wasn't covered in the initial amount and they only give you 2 or 3 days to make any payments. I would never recommend this company to anyone. Horrible to deal with a complete rip off. It has been almost over a month, and we are still waiting on it to be finished with
6 May 2025
Unprompted review
Reply from Think Renewable
Hi Bonnie,
We’re sorry to hear about your experience. We've looked into our system but haven’t been able to find any record of a customer matching your details. We’d really like to understand what happened and see how we can help - if you could please contact our team directly at 1300 844 651 or admin@thinkrenewable.com.au, we’ll make it a priority to investigate this.
At Think Renewable, we’re committed to transparent pricing, clear communication, and quality service throughout the entire process, so if something has gone wrong, we want to make it right.
We hope to hear from you soon.
- Think Renewable
Solar & Solar Battery Specialists
After sale service not available.
Ater sale service need to be improved
20 April 2025
Unprompted review
Reply from Think Renewable
Hi Iris,
We’re sorry to hear that your initial experience didn’t meet expectations. Your feedback is invaluable and helps us improve.
We’re glad our Sales Director could assist and resolve the issue for you, and we’re taking your comments on board to ensure a smoother experience for all our customers moving forward. If there’s anything more we can do, please don’t hesitate to reach out.
- Think Renewable
Solar & Solar Battery Specialists
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