Think Renewable Reviews 156

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the entire process smooth and stress-free. Many people highlight the excellent customer service and user experience, noting clear communication and prompt responses from initial consultation through to installation. However, some customers experienced issues with the product, specifically concerning battery functionality and installation quality. A few people reported long waits for battery installation or repairs, with some systems not working as expected after installation, including problems with blackout protection.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Product

Users describe ambiguous interactions with the product. While some consumers report great first impressions... See more

User experience

People report positive experiences with the user experience. Customers frequently praise the professionalism... See more

Customer service

Reviewers mention positive feedback about customer service. Customers are very happy with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from a friendly, efficient, and careful crew. They went above and beyond by moving shelving to make sure the battery placement was perfect. Everything was left clean and tidy, and th... See more

Company replied

Rated 5 out of 5 stars

Just had a 10 kw system and battery put on our house by Think Renewable. George H came out and talked us through all the options. He was super knowledgeable about solar and the different products, sav... See more

Company replied

Rated 5 out of 5 stars

We now have a superb new battery and solar panels. Cannot thank all at Think Renewable enough. Meeting with Alex H. got the ball rolling. He advised expertly on our optimal set-up. He also continu... See more

Company replied

Rated 5 out of 5 stars

The installers were very friendly and knowledgeable. They explained everything thoroughly and showed us that even in a complete electrical shutdown, our computers would not be affected as the system w... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

As one of Australia’s leading solar and battery specialists, Think Renewable is on a mission to create sustainable energy solutions for our customers whilst providing excellent return on investment and ongoing after-sale care. We help empower homeowners to be self-sufficient in their household energy production while giving back to the environment, and pride ourselves on our straightforward but customised approach to solar projects. At Think Renewable, we are a proudly Australian owned and operated business with local customer service support and offices in each state. Our trusted installers are CEC Accredited, fully licensed electricians with impeccable attention to detail, maintaining the highest standards throughout the installation process. Our solar projects are also backed by industry-leading warranties to give our customers the peace of mind they deserve. Start harnessing the power of solar energy today to do your bit for the planet, future-proof your home and save money on your electricity bills from day one.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent workers very professional…

Excellent workers very professional courteous and friendly.
Jacob, Brayden and the apprentice was awesome

13 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi George,

Thanks for your review, we're happy to hear our team gavr you a positive installation experience.

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Battery Specialists

Rated 5 out of 5 stars

Trustworthy

The staff were pleasant and prompt. They let us know when things would be happening. Follow up was good. A pleasant experience all round. Well done team!

6 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Christine,

Thanks so much for your review! We're glad to hear you felt supported and informed throughout. Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Jacob did a fantastic job

10 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Brian,

Thanks for your kind feedback about Jacob! We're happy you had a positive experience, thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 1 out of 5 stars

Still scumlords

Still scumlords. Nothing fixed or resolved. Still overcharged. Still blocking mains water access so construction/renovation work cannot commence.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Job Well Done

JML Solar team has arrived early at home and has finished the installation systematically and smoothly.
Jacob has explained to us how the solar system works and he was very knowledgeable and confident on giving us information about the solar system.
The whole team was very polite and friendly.
Thanks so much to JML Solar for installing our new solar system as scheduled and for giving us excellent customer service.
I hereby express our full satisfaction for the job well done.

9 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Nanette,

THank you for your review and for trusting in Think Renewable. Enjoy your solar savings!

- The Think Renewable Team

Rated 5 out of 5 stars

Battery installation Ashbury

Abdul was very respectful and polite. The job was completed efficiently and promptly.

4 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Jillian,

Thanks for your positive feedback, our installers pride themselves on delivering a smooth and seamless installations experience!

Thanks for trusting in Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Great job

Abdul and his team did a great job installing our solar panels and battery. Everything cleaned up once they finished up and explained everything in detail. Thanks guys

3 March 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Richard,

Thanks for your positive feedback about Abdul and the team! We aim to make the experience as smooth and hassle-freee as possible, and we're happy to hear your experienced this.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Great service by Abdul and his team

Great service by Abdul and his team. Quick installation and helped explain how to use the app.

26 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Chris,

Thank you for your review! We're happy to hear our installers ensured you received a smooth installation service and were fully supported and informed in how to monitor performance of your solar battery.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Battery and panel Install

Jacob and team came and installed battery and solar panels package.
Jacob was very professional and explained in detail the install process and once that was done, he also explained the functions of the battery backup and safety procedures for battery shut-down and start-up, very pleased with Jacob and his team

26 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Paul,

Thanks for taking the time to leave us a review! We aim to simplify sustainability and our installers are passionate about ensuring the customer is fully informed and confident in their system. We're glad to hear this was your experience.

Thanks for choosing Think Renewable.

#SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

No fuss installation

Planning team specced the system to our needs, no fuss.
Install team were quick efficient and cleaned up after

24 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Clive,

Thanks for your positive feedback about our teams, from consultant to installer. They all work together to deliver a smooth and seamless experience for our customers.

Thanks for choosing Think Renewable.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

The best first expereince of solar

I have never had solar before and I was very uncertain about it. Jack the consultant explained everything very well and showed me how much i'd be saving. Couldn't recommend the company any more it was a very smooth process.

24 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Aurora,

Thanks for your review, we're pleased to hear that Jack and the team made you feel informed and supported throughout the process.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Jacob and the team did an amazing job…

Jacob and the team did an amazing job all up a running and super stoked!

24 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Sarah,

Thanks for your 5 stars and feedback about Jacob and the team! We can't wait for you to see the results.

Thanks for trusting in Think Renewable.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Excellent communication

Excellent communication and punctuality. Jacob was very friendly and helpful.

24 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Amy,

Thanks for your review and feedback about Jacob and the team. We're here to support you along your solar journey.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

very good service with neat…

very good service with neat installation , nice explanation of tec question.

20 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Xu,

Thanks for your review, we're happy to hear you had a positive experience with our team of solar experts.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Just had our battery installed

Just had our battery installed, Mike was amazing at explaining everything in our consultantion and Ollie and his team did a great job installing the battery and even cleaned up after themselves on completion of the install!!!

12 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Jack,

Thanks for your review! We're happy to hear our team came together to deliver a smooth and seamless experience.

Thanks for trusting in Think Renewable.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Had my solar system installed by think…

Had my solar system installed by think renewable which was an easy straight forward process everyone was friendly and supportive, would recommend to friends and family!

13 June 2025
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Jeff,

Thanks so much for your feedback! We're happy to hear our team came together to deliver a smooth and seamless service for you.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

Really pleased we chose Think renewable…

Really pleased we chose Think renewable for our solar. Great service and product. Highly recommend.

5 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Tracey,

Thank you for your review, and for helping us on our mission to save our customers $1B on their energy bills by 2034! We hope you enjoy your solar savings.

If you'd like to refer any friends and family please use the form on this page to receive a $250 shopping gift card when they go solar with us!* https://thinkrenewable.com.au/refer-a-friend/

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 5 out of 5 stars

They were very efficient and when I…

They were very efficient and when I rang to ask a few questions they answered promptly and could not be any more helpful

12 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Craig,

Thanks for taking the time to leave us a review, we're happy to hear you were well informed and supported over the phone! Let us know if we can do anything else to help.

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 4 out of 5 stars

Solar battery to the rescue.

Matt was pleasant and easy to understand throughout the sales process. The price of the installation was within our budget And we were happy to go ahead. Our turn for installation came up quickly. There was a slight hiccup when our deposit was not deducted off the final invoice, but this was quickly rectified and an amended invoice was issued. Tyler and Chris, our installers, explained the set up of our new battery well. They were polite and friendly and after the installation talked us through the workings of the battery. They were also happy to explain the app so that we could quickly see the battery charging up. All in all a pleasant and easy experience throughout. I am happy to recommend Think Renewable.

11 February 2026
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Christa,

Thank you for taking the time to share your experience with us. We’re glad to hear that Matt made the sales process clear and comfortable, and that Tyler and Chris took the time to walk you through the installation and app so you could feel confident using your new battery.

We also appreciate your understanding regarding the invoicing hiccup and are glad we were able to resolve that quickly for you.

Thanks again for choosing Think Renewable and for your recommendation - we hope you enjoy the benefits of your new system!

- Think Renewable
Solar & Solar Battery Specialists

#SolarAustralia #SolarBattery #SolarEnergySolutions #EnergyIndependence

Rated 1 out of 5 stars

Had the battery system installed 3…

Had the battery system installed 3 months ago worked for one week still waiting for them to come fix it keep away from them

9 December 2025
Unprompted review
Think Renewable logo

Reply from Think Renewable

Hi Baris,

We’re very sorry to hear about your experience and understand how frustrating it must be to have your system not operating as expected.

Following your report of the fault, our team has been actively working to coordinate a suitable technician for your system and liaising with the relevant parties to diagnose and resolve the issue as quickly as possible. We appreciate your patience while these arrangements are being finalised.

Our Customer Care team is continuing to progress this and will remain in contact with you to confirm the next steps. We are committed to getting your system back up and running so you can start seeing the benefits it was installed for.

- The Think Renewable Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look