I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.
Unit 2A Winchester Avenue, Blaby, LE8 4GZ, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought this for our grandson’s 1st birthday. Lovely selection, good to see him open the book every month. Just sad it has come to an end. Well done. Thank you.

Reply from The Willoughby Book Club
Very disappointing - essentially paid about £45 for a 3 month subscription. The three books sent could be bought on Amazon for prices ranging from £3 to £6. The curation appears to be a questionnaire the recipient fills in - to access this the recipient sees the cost of the gift. Seems to me as if get sent the cheapest books available that are collecting dust in a warehouse somewhere so appears a rip off. After receiving the first book ‘ The Winker’ - worth looking up - gives an idea of the calibre of books sent - I sent an email via Not On The Highstreet as this is where the ‘gift’ was purchased. I have never received a reply to this email. I would therefore not purchase from this company again - indeed after the initial embarrassment, it became a standing joke and caused bemusement wondering how bad the next book was going to be.

Reply from The Willoughby Book Club
Disappointing. The sales blurb indicated that books would be tailored to the child’s interests and on that basis I subscribed. Instead of a focus on STEM, as specified by me, my grandson was sent fiction (such as Aesop). I wasn’t impressed either by the poor quality workbook that he received.

Reply from The Willoughby Book Club
I treat myself to a book subscription the books chosen are brilliant I always look forward to what has been chosen for me some if the books I would never normally read and it has opened up new author to try in the future well worth the money

Reply from The Willoughby Book Club
I bought a year's subscription for my partner's 40th birthday as he is notoriously difficult to buy for. I was slightly apprehensive as although he loves reading (and gets through a lot of books!!) he can be quite fussy when it comes to genre. I can happily say that every single book that Willoughby chose were utterly spot on - he has read every one of them with relish, despite some not being ones he would have chosen himself. Each book was completely different and ones he'd not already read (which can be a challenge in itself) and he honestly looked forward to receiving a new one each month. I would 100% recommend Willoughby to both seasoned readers and more reluctant ones - there is definitely something for everybody.

Reply from The Willoughby Book Club
My son bought me a year's subscription and it was the best present! It has been such a pleasure to receive a book through the letterbox every month for the last year. It has been a gift every few weeks that's brought great pleasure.
I received one book that I had already read and when I contacted the team to let them know, they immediately sent me a replacement. I let them know the other books I had on my shelf so I got no more duplicates. That gave them an idea of my taste and they used it to help choose great books. The Willoughby selectors have been outstanding, choosing a range of books of great quality and variety. I've been so excited each month to see what they have chosen for me, based on what I like to read. They have introduced me to a variety of authors, genres and styles. It has been a great experience. I would really recommend it. My last book has just arrived.

Reply from The Willoughby Book Club
I was gifted a 12 month subscription for my 50th birthday. I was excited to see what my monthly book delivery would be and I was never disappointed. Not going to lie, I haven’t quite made my way through them all yet, I was a bit of a spender during lockdown and have an awful lot of books “to be read”. But they all look a good read.
I was given the option to choose the genre I received which is also a good idea, my friend didn’t want to choose for me
Highly recommended and excellent service.

Reply from The Willoughby Book Club
I was bought a subscription as a birthday present and I must say it was one of the best I've had. The books I've received have all been really good with writers I didn't know. I found this very interesting and the books have all been really good. It's nice to read different authors. I would definitely recommend a subscription either for yourself or as a present.

Reply from The Willoughby Book Club
I found Willoughby Book Club by accident while looking for a suitable present for my partner on Google. The subscription I purchased for them has been a total success, in my partner's words "the best present I could have given" - consequently I've renewed for a further year. Well done and thank you Willoughby for coming up with such a great idea and providing a wonderful service.

Reply from The Willoughby Book Club
excellent service. all books sent matched my 'likes' 3 were 5 star, 6, 4 star and 3, 2 star. I think this is very good bearing mind how different peoples tastes are. The subscription made a great present

Reply from The Willoughby Book Club
I’ve bought subscriptions for my grandsons for a number of years now - they all love the books and the whole business of them arriving every month! Thanks for a great service .

Reply from The Willoughby Book Club
This was a perfect gift to myself. I've been a subscriber for a year now and I've found some great authors and books that I probably would not have discovered myself. Two books were just ok, but there have been many that have become favourites.
I've had such a mix of genres & characters including a fun South Korean assassin, a very realistic post WWIII dystopian racial novel, a haunting colonial sci-fi spy, classic crime thrillers, curious circus people & mermaids and a Victorian-style gothic mystery. My MIL has also enjoyed many of these.
For those who have said that this is not a curated service or that the selections are poor, I can only assume that you did not provide enough information as to your reading preferences or have very specific reading tastes.
I've just renewed for another 6 months.

Reply from The Willoughby Book Club
I’ve loved reading every book that has been sent during this last year. I’ve discovered new authors , and bought other books by several of them.
Every month has brought a new treat.
I couldn’t have made better choices myself.

Reply from The Willoughby Book Club
Loved my first book , and its quite exciting received the next book , even though I'm 76 !! It was a really good read too , now excited for the third one !
He ABSOLUTELY LOVED this present and has devoured these books. He did actually say after his last book that this was his best present ever and can you get it for him next year too 😂
I felt as if I was dealing with friends, yet the service was totally professional. The choice of books was thoughtful and appropriate.
Would have given 5 stars, but could not make the black blob go away from the 5 th
What a waste of time - Some random company sends random books to you - probably ones they've had sitting around a warehouse for years. As about as curated as emptying a bag of rubbish my desk.

Reply from The Willoughby Book Club
I received my subscription as a gift, and it was probably the best gift I have ever received. It was such a pleasure to receive a well chosen book ever month. Each book arrived beautifully presented. It was good to be introduced to some new authors and I will definitely be looking for more of their works in future.

Reply from The Willoughby Book Club
The books were well chosen to fit with the profile I gave and enjoyable to read. None however inspired me to want to read more that the author had written
I helped my mum set up 4 children/toddler subscriptions, two for her niece and nephew and 2 for her foster children and each book that has arrived have been an amazing and well loved surprise for each of the kids! The books have been perfectly selected to reflect each kid and their interests and have been happily read aloud to any friends and family the will sit still long enough. This gift is especially cherished now as one of her foster kids is moving on and this will greatly help the transition as they will still be receiving this monthly gift for us! Overall my mum has had a fantastic experience and would highly recommend The Willoughby Book Club!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.