The Whisky World Reviews 

8,900
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often noting orders arriving much sooner than expected and in superb, secure packaging. People frequently appreciate the competitive pricing and excellent value, making desired items more accessible. The overall service, from ordering to communication, is often described as first-class and efficient. However, some customers also noted occasional issues with delivery, including packages being lost or experiencing unexpected delays. There were also instances where delivery dates were inconsistent with initial quotes or items were delivered to incorrect addresses.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, often praising the excellent quality and competitive... See more

Price

Reviewers highlight positive aspects of price, consistently finding products significantly cheaper and very... See more

Order

Users describe positive interactions with order, frequently highlighting the speed of delivery and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You know when you’re looking for just the right bottle or maybe something that’s a daily dram favorite pour? You don’t want to be left wondering if, when, or how those cherished packages will... See more

Company replied

Rated 5 out of 5 stars

The Tequila I favored became Unavailable in town. Family & Friends shopped in several cities of Mexico ( Unavailable!)Found in Columbia ( Custums Complications!) Thought these folks ( W-World) I purch... See more

Company replied

Rated 5 out of 5 stars

I made a number of purchases from Whisky World and I can honestly say they are one of best online stores I’ve used. They deliver quickly in very well packaged boxes everything has arrived safely via D... See more

Company replied

Rated 5 out of 5 stars

I cannot thank the team especially Sam My gift got lost in delivery process SAM did everything in his power to resolve the issue within 6 days after dispute gift was delivered the next day Than... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,900)

1,668 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Perfect
Really well packed and quick delivery.
Thanks

20 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Chez,

Thank you! We're so glad your order reached you quickly and securely. Enjoy!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

I was extremely pleased with my…

I was extremely pleased with my purchase which was required for a farewell presentation and the recipient was thoroughly delighted and I would recommend your service.

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Elizabeth,

Thank you for your generous review. We’re delighted your purchase was perfect for the occasion and that it brought such happiness. Your recommendation is greatly appreciated.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great service

Great service! Order came super quick!
Can’t wait to try my new rum!

19 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Katie,

We are so pleased your order arrived in record time. We hope you have a fantastic time tasting your new rum!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery, fair price.

Very fast delivery. No hidden fees. Bottles were well packaged. Will definitely use this site again, especially if I'm doing an order with multiple bottles.

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Alexander,

Thank you! We are so pleased that you enjoyed the service and the secure packaging. It will be a pleasure to help you out with your future orders!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great company great service

First class service as always and a fantastic price on the item I bought super fast delivery could not be happier

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Peter,

It is always great to see a returning customer. We are glad we could get that order out fast and at a price that made you happy. Thanks for shopping with us again!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Easy to order

Easy to order, reasonable price. Packaged very well and came quickly, would order from them again.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Margaret,

Thanks for the feedback. Glad everything was easy, well packed and quick to arrive. We look forward to your next order.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Perfect

Perfect, fast delivery, quality packaging!Highly recommended

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Gabor,

We are so pleased your order reached you quickly and securely. We look forward to seeing you again and appreciate the kind words!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fair prices & great service

Excellent prices and lightning fast shipping to the US! One of my best online shopping experiences this year. Cheers!

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Carolyn,

Thank you for your lovely review. We’re delighted you had such a positive experience and look forward to serving you again. Cheers!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Service was exceptional

Service was exceptional. Ordering was easy. Delivery was on time. The packaging was fantastic' very impressed.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Alaine,

Thank you so much for such a kind review. We are delighted that you were happy with the service and the care we put into our packaging. It was a pleasure serving you!

Michelle,
TWW Support Team

Rated 4 out of 5 stars

Fantastic response time

Fantastic response time. There's money are some hidden costs, but generally a good deal for items not available in the states!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Ronald,

Thank you for your honest feedback! We are so happy your order reached you quickly and that you found some special items you could not get back home. We appreciate your point about the costs and are glad you still felt you got a great deal with us.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great shopping

All went as I expected!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kristine,

Thank you for your kind words. We’re delighted everything worked out perfectly for you.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Awesome

Fast shipping, awesome service, easy to use website

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Ben,

Thanks for the feedback! Really glad the site worked well for you and your order arrived so quickly.

Claire,
TWW Support Team

Rated 4 out of 5 stars

Ease of finding what I was looking for

Ease of finding what I was looking for. Delivery was clean.

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kurt,

Thank you! We’re so pleased that you enjoyed browsing our selection and that your order arrived safely and exactly as expected.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Bholsa

Ease of order and unexpected very timely delivery especially for an international address!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Tony,

We are so pleased your international order reached you so quickly and that everything was easy for you. It's always a pleasure to provide that kind of speedy service! Enjoy!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great selection of Single Malts

Great selection of Single Malts. Great shipping price and fast delivery to the USA. Great customer service.
I stopped buying from other online shops and auction sites.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Pam,

Thank you so much for such a kind review. It really makes our day to know that our service and selection have made such a positive impression. We are delighted to have you as a regular customer and will always do our best to take care of your orders.

Michelle,
TWW Support Team

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