The Whisky World Reviews 

8,889
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery, often noting how quickly their orders arrived, sometimes even within a day or two, exceeding expectations for both domestic and international shipments. Reviewers frequently highlight the exceptional packaging, ensuring products arrive safely and in perfect condition, with many appreciating the care taken to protect items, especially for gifts. The pricing is also a significant positive, with many finding competitive rates and excellent offers, leading to considerable savings compared to other suppliers. However, some customers experienced issues with delivery, including lost packages, inconsistent delivery times, and delays, particularly for international orders or those with specific time sensitivities. A few also mentioned problems with delivery communication, such as quoted dates not aligning with actual delivery plans or packages being left with neighbors without proper notification.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Customers had positive experiences with product, often praising the excellent quality and competitive... See more

Price

Reviewers highlight positive aspects of price, consistently finding products significantly cheaper and very... See more

Order

Users describe positive interactions with order, frequently highlighting the speed of delivery and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You know when you’re looking for just the right bottle or maybe something that’s a daily dram favorite pour? You don’t want to be left wondering if, when, or how those cherished packages will... See more

Company replied

Rated 5 out of 5 stars

The Tequila I favored became Unavailable in town. Family & Friends shopped in several cities of Mexico ( Unavailable!)Found in Columbia ( Custums Complications!) Thought these folks ( W-World) I purch... See more

Company replied

Rated 5 out of 5 stars

I made a number of purchases from Whisky World and I can honestly say they are one of best online stores I’ve used. They deliver quickly in very well packaged boxes everything has arrived safely via D... See more

Company replied

Rated 5 out of 5 stars

I cannot thank the team especially Sam My gift got lost in delivery process SAM did everything in his power to resolve the issue within 6 days after dispute gift was delivered the next day Than... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,889)

1,657 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lowest prices on the web and lightning…

Lowest prices on the web and lightning fast shipping! UK to California in 4 calendar days. Thank you!!

29 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Vadim,

Thank you for the lovely review! We are so happy your order arrived so quickly and that you enjoyed the savings. We look forward to seeing you again!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Once again excellent service and very…

Once again excellent service and very speedy delivery…great company.

21 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kelly,

It’s always good to see a returning customer. Glad we could get that order out to you quickly as usual. Thanks for the support!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Overall great service

Great price and the chance to redirect my delivery to a drop off location (shop), making it convenient for me to pick up. Updates received as to when my item had been dispatched and able to track its journey.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kim,

Thank you so much for the lovely feedback! We are delighted that the drop-off option made things more convenient for you and that the price hit the mark. It is wonderful knowing our tracking updates kept you well-informed throughout the journey.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Very well packed

Very well packed, quick and efficient processing and delivery. Product is well priced and delicious too. Would recommend.

27 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Elizabeth,

We really appreciate the kind words. It is rewarding to know that you are enjoying your purchase and that our delivery lived up to expectations. Thank you for choosing us!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Prompt delivery without fuss

Prompt delivery without fuss. Well packaged.

20 May 2026
The Whisky World logo

Reply from The Whisky World

Hello John,

We’re so glad your order reached you promptly and securely. It was a pleasure serving you.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Good selection and fast delivery

Good selection and fast delivery. Would recommend.

27 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Neal,

We’re so pleased that you liked our selection and that your order arrived so speedily. We appreciate the recommendation.

Claire,
TWW Support Team

Rated 5 out of 5 stars

My order arrived the next

My order arrived the next
day !
That's service.

27 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Terence,

We are so pleased your order arrived so speedily and that you're happy with the service.

Barry,
TWW Support Team

Rated 5 out of 5 stars
The Whisky World logo

Reply from The Whisky World

Hello Ertac,

Thanks so much! I’m really glad we could get your order out to you so fast and that everything went smoothly.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Excellent

Excellent, fast delivery and great product!

27 May 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Happy to hear you had a good experience and are liking what you ordered.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Perfect

Perfect
Really well packed and quick delivery.
Thanks

20 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Chez,

Thank you! We're so glad your order reached you quickly and securely. Enjoy!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

I was extremely pleased with my…

I was extremely pleased with my purchase which was required for a farewell presentation and the recipient was thoroughly delighted and I would recommend your service.

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Elizabeth,

Thank you for your generous review. We’re delighted your purchase was perfect for the occasion and that it brought such happiness. Your recommendation is greatly appreciated.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great service

Great service! Order came super quick!
Can’t wait to try my new rum!

19 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Katie,

We are so pleased your order arrived in record time. We hope you have a fantastic time tasting your new rum!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery, fair price.

Very fast delivery. No hidden fees. Bottles were well packaged. Will definitely use this site again, especially if I'm doing an order with multiple bottles.

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Alexander,

Thank you! We are so pleased that you enjoyed the service and the secure packaging. It will be a pleasure to help you out with your future orders!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great company great service

First class service as always and a fantastic price on the item I bought super fast delivery could not be happier

26 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Peter,

It is always great to see a returning customer. We are glad we could get that order out fast and at a price that made you happy. Thanks for shopping with us again!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Easy to order

Easy to order, reasonable price. Packaged very well and came quickly, would order from them again.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Margaret,

Thanks for the feedback. Glad everything was easy, well packed and quick to arrive. We look forward to your next order.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Perfect

Perfect, fast delivery, quality packaging!Highly recommended

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Gabor,

We are so pleased your order reached you quickly and securely. We look forward to seeing you again and appreciate the kind words!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fair prices & great service

Excellent prices and lightning fast shipping to the US! One of my best online shopping experiences this year. Cheers!

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Carolyn,

Thank you for your lovely review. We’re delighted you had such a positive experience and look forward to serving you again. Cheers!

Michelle,
TWW Support Team

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