The Whisky World Reviews 

8,914
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, with many orders arriving much quicker than anticipated, even for international destinations. Products are frequently noted for being very well-packaged, ensuring they arrive protected and in perfect condition. Consumers also appreciate competitive and reasonable pricing, often finding excellent offers and significant savings. However, some customers noted delivery inconsistencies, including delayed or unreceived packages. Specific concerns involved next-day delivery charges not being honored and initial dates not always matching actual arrival times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

Product

Reviewers mention positive feedback about product, highlighting great products at very reasonable prices and... See more

Price

People report positive experiences with price, consistently finding great products at very reasonable and... See more

Order

Users describe positive interactions with order, frequently highlighting the quick and easy transaction... See more

Service

Customers had positive experiences with service, frequently describing it as quick, easy, and efficient, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You know when you’re looking for just the right bottle or maybe something that’s a daily dram favorite pour? You don’t want to be left wondering if, when, or how those cherished packages will... See more

Company replied

Rated 5 out of 5 stars

The Tequila I favored became Unavailable in town. Family & Friends shopped in several cities of Mexico ( Unavailable!)Found in Columbia ( Custums Complications!) Thought these folks ( W-World) I purch... See more

Company replied

Rated 5 out of 5 stars

I made a number of purchases from Whisky World and I can honestly say they are one of best online stores I’ve used. They deliver quickly in very well packaged boxes everything has arrived safely via D... See more

Company replied

Rated 5 out of 5 stars

Made an order for one bottle of pusses 15 year old rum, it arrived the next day, very well packaged and protected. This if for an auction being held by one of our Royal Navy associations and will hop... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(8,914)

1,679 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was exceptional

Service was exceptional. Ordering was easy. Delivery was on time. The packaging was fantastic' very impressed.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Alaine,

Thank you so much for such a kind review. We are delighted that you were happy with the service and the care we put into our packaging. It was a pleasure serving you!

Michelle,
TWW Support Team

Rated 4 out of 5 stars

Fantastic response time

Fantastic response time. There's money are some hidden costs, but generally a good deal for items not available in the states!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Ronald,

Thank you for your honest feedback! We are so happy your order reached you quickly and that you found some special items you could not get back home. We appreciate your point about the costs and are glad you still felt you got a great deal with us.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great shopping

All went as I expected!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kristine,

Thank you for your kind words. We’re delighted everything worked out perfectly for you.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Awesome

Fast shipping, awesome service, easy to use website

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Ben,

Thanks for the feedback! Really glad the site worked well for you and your order arrived so quickly.

Claire,
TWW Support Team

Rated 4 out of 5 stars

Ease of finding what I was looking for

Ease of finding what I was looking for. Delivery was clean.

18 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Kurt,

Thank you! We’re so pleased that you enjoyed browsing our selection and that your order arrived safely and exactly as expected.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Bholsa

Ease of order and unexpected very timely delivery especially for an international address!

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Tony,

We are so pleased your international order reached you so quickly and that everything was easy for you. It's always a pleasure to provide that kind of speedy service! Enjoy!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great selection of Single Malts

Great selection of Single Malts. Great shipping price and fast delivery to the USA. Great customer service.
I stopped buying from other online shops and auction sites.

25 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Pam,

Thank you so much for such a kind review. It really makes our day to know that our service and selection have made such a positive impression. We are delighted to have you as a regular customer and will always do our best to take care of your orders.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Ordering process straight forward

Ordering process straight forward
I was notified at every stage top class service

24 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Richard,

Thank you so much! It makes our day knowing you felt well looked after with the updates. We’re delighted that everything went smoothly for you.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great service

Great service, would use this company again!

19 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Natalie,

Thanks so much! We're glad you had a great experience and we look forward to helping you again.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good price and well packed

17 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Steve,

Thank you! We're so pleased your order arrived quickly and safely at a great value. Enjoy!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Delivery on time product well packed.

21 May 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Thank you! We’re so glad you had an easy experience and were pleased with how everything was delivered.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Nice whisky

Nice whisky, well packaged and delivered safely.

12 March 2026
The Whisky World logo

Reply from The Whisky World

Hello Anish,

Happy to hear you enjoyed the whisky and that it turned up safe and sound.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great transaction

Great transaction. Even when Customs slowed down delivery, communication was good.

15 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Joe,

Thank you so much! We're so glad you were happy with the communication. It can be frustrating when customs slows things down so we really appreciate your understanding.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Superb experience with this company

Superb experience with this company. Ordered 58 x Tequila miniatures at a brilliant price and less than 24 hours later they arrived. Packaging was great and they all arrived in pristine condition. Very much recommend The Whisky World, if only all online shopping was this easy.

1 June 2026
Unprompted review
The Whisky World logo

Reply from The Whisky World

Hello Trudy,

Thank you so much for such a kind review! We’re delighted that your miniatures arrived so quickly and that you were happy with the price. It’s a pleasure making things easy for our customers and we’re so glad everything was pristine upon arrival.

Michelle,
TWW Support Team

Rated 4 out of 5 stars

Very easy to use delivery went fairly…

Very easy to use delivery went fairly smoothly. Got it for a friend's 70th birthday so I have to wait a while to crack it open with him.

20 May 2026
The Whisky World logo

Reply from The Whisky World

Hello Wolfgang,

Cheers for the review! Glad it was a hassle-free experience for you. A 70th is a big one so hope you and your mate have a brilliant time when you finally get to open that bottle and celebrate.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great service!

Prompt delivery!

14 May 2026
The Whisky World logo

Reply from The Whisky World

Hello,

We appreciate that! Glad we could get it to you fast.

Claire,
TWW Support Team

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