The Wall Exchange Reviews 

93
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting they are superior to those found elsewhere and offer excellent value. Many people highlight the exceptional service, from friendly interactions in showrooms to efficient and prompt delivery. The ordering process is frequently described as easy and straightforward, with products arriving quickly and well-packaged. However, some customers experienced minor issues such as veneer chipping during trimming or slight color discrepancies where beige appeared grey. A few people also noted inconsistencies in board thickness and warping, requiring extra effort during installation. Additionally, one reviewer mentioned an instance where a package was left outside without cover, which was not ideal.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and value for money... See more

Quality

People report positive experiences with quality, often describing products as superb, excellent, and far... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Consumers find the ordering process to be positive, with many praising the quick and easy experience, prompt... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and swift service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly, delivery was very helpful. However as I wasn’t in they left outside which was helpful however it wasn’t covered in packaging in Jan which is not ideal. Trimming was relatively easy ho... See more

Rated 5 out of 5 stars

Visited the hull office / showroom last Tuesday , great friendly service, shown options available and could see the difference in quality from other suppliers I had seen , ordered what I needed and... See more

Rated 5 out of 5 stars

Excellent service and extremely prompt delivery of excellent accoustic panels. I needed 3m lengths which this company has and all three sides of the slat are covered unlike other companies who only co... See more

Rated 5 out of 5 stars

The Wall Exchange's Acoustic Natural Oak Slatwall Panels were great feature to allow us to set the double bed against two walls. I purchased 0.9 panels and trim. These panels worked great as a headb... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Transform your interior with The Wall Exchange - passionate about bringing affordable, stylish wall panels to homes and businesses across the UK. Whether you're looking to refresh your living room, create an impressionable office entrance, or add warmth to a retail space, we have the perfect product solution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(93)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited the hull office / showroom last…

Visited the hull office / showroom last Tuesday , great friendly service, shown options available and could see the difference in quality from other suppliers I had seen , ordered what I needed and was delivered within 2 hours free of charge may I add ! Delivery driver was very courteous
Decided I needed another panel so rang through and spoke to Dan ! He was extremely helpful accommodating my request 110% which wasn’t a straight forward request. Highly recommend

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant reeded / ribbed wooden…

Brilliant reeded / ribbed wooden panels, just what I wanted. Ordered on the Monday, arrived on the Wednesday.
Easy to place an online order, delivered on time. Will definitely use this company again.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Have ordered the slatted wooden panels…

Have ordered the slatted wooden panels from Wall Exchange before and decided to use them again. Ordering very easy, delivery very quick. One of our panels was very slightly damaged but we could make it work. Connor was very helpful by offering us a partial refund which we very much appreciated. The service is 100% as is the product. Will definitely be back. Thank you.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Oak panels

Placing order was easy and received panels in a couple of days .all really well packaged .
The best thing about these panels they lacquer up really well with being finished on all edges ,rather than some panels that have raw mdf edges

4 June 2025
Unprompted review

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