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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the panels are well-made and often superior to those found elsewhere. Many people highlight the excellent service received, from helpful staff to easy ordering processes. The delivery service is frequently mentioned as prompt, efficient, and well-communicated, with items arriving quickly and often well-packaged. Reviewers are particularly satisfied with the product's value for money and the variety of options available. However, some customers occasionally experienced minor issues such as slight damage to panels upon arrival, variations in board thickness, or packaging that didn't fully protect the product during delivery.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the high quality and excellent... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of the products, noting... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and extremely prompt delivery of excellent accoustic panels. I needed 3m lengths which this company has and all three sides of the slat are covered unlike other companies who only co... See more

Rated 5 out of 5 stars

The Wall Exchange's Acoustic Natural Oak Slatwall Panels were great feature to allow us to set the double bed against two walls. I purchased 0.9 panels and trim. These panels worked great as a headb... See more

Rated 5 out of 5 stars

Visited the hull office / showroom last Tuesday , great friendly service, shown options available and could see the difference in quality from other suppliers I had seen , ordered what I needed and... See more

Rated 5 out of 5 stars

Arrived quickly, delivery was very helpful. However as I wasn’t in they left outside which was helpful however it wasn’t covered in packaging in Jan which is not ideal. Trimming was relatively easy ho... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

Transform your interior with The Wall Exchange - passionate about bringing affordable, stylish wall panels to homes and businesses across the UK. Whether you're looking to refresh your living room, create an impressionable office entrance, or add warmth to a retail space, we have the perfect product solution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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1-star

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Rated 5 out of 5 stars

5 star++++

Couldn’t rate the company higher enough! We haven’t fitted the panels yet but so far the customer service has been outstanding! I was a bit unknown on what to order and having ordered multiple samples from a selection of sites these were by far the best for quality, cost and colour! It did come down to the colour on why we originally ordered but Beth and and Dan have been wonderful helping me source the items fast and with little fuss! Can’t wait to get them fitted now!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and prompt delivery

Excellent service and extremely prompt delivery of excellent accoustic panels. I needed 3m lengths which this company has and all three sides of the slat are covered unlike other companies who only cover the face of the slat. Good quality and value for money. Highly recommend this company, thank you.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Wall Exchange, better acoustic wall panels than B&Q. Cheaper price

Popped in to the Wall Exchange today big thanks you to Beth for the great customer service and support. I have recently purchased a similar product from B&Q I would say the product at the Wall Exchange is better with thicker felt backing and more products to choose from, will definitely return. Thanks guys.

30 March 2026
Unprompted review
Rated 3 out of 5 stars

Good price, warped uneven thickness boards

Would have given a lower score but the prices were really competitive when I shopped around. Ordered 6 fluted wall panels, arrived on time with minimal damage, but 2 of the boards were a different thickness than the other 4, the boards were clearly cut from 3 different sheets and type of MDF, and the 4 thinner ones were extremely warped, ive attempted to unwarp by leaving flat under pressure overnight and used a full pack of pin nails to try get them to lay flat during installation. Hopefully once fillered and sanded it won't be noticeable.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent customer service, friendly and helpful staff with the offer of a drink whilst in their Hull showroom (nice touch). Great quality product, far superior to what was in a large DIY store. Prompt delivery. Thankyou!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and value.

Ordered some samples as I have done from other companies selling acoustic panels too. These were the best quality and excellent value of the lot. The beige felt is just what we were looking for. Will be ordering to complete a media wall. The follow up and offer to help with selection was a nice personal touch as well.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely helpful company

What a lovely helpful company. Customer service is fantastic and the quality of their products superb. I will most definitely order from The Wall Exchange again and would highly recommend them.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Acoustic Wall Panels for new Music Studio

Adding the product to my new music mixing studio, I'm really happy with both the aesthetics and pro-level acoustic properties of the solid wood, dark oak wall panels provided by The Wall Exchange, Hull. Dan and the rest of the team provided excellent service, from point of sale to delivery plus support during the room build - highly recommended!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

I've purchased acoustic slatwall panels a couple of times from The Wall Exchange. Both times I've been extremely happy with the service and quality of the panels. I will continue to use them.

19 January 2026
Unprompted review

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