Tickets came through the same day to my email no problem, the scan took few times to work but happy get through the MCG great seats. Will definitely use again. I was able to purchase two tickets... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The ease of electronic tickets, and regular text and email updates of show changes made attending Jimmy Carr easy. The location was excellent given the small town of Cairns and staff were helpful. The... See more
As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process.... See more
The ease of getting through the front gates, purchasing drinks and the amazingly helpful staff who showed us to our seats was perfect. The arena has amazing sound and seating, making it great from any... See more
Company details
Written by the company
Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wanted to go to the first night of the…
Wanted to go to the first night of the beyond the walls orchestra world tour but missed ticket sales thankfully ticket merchant had tickets for sale allowing me to secure a good seat for the night. Was an excellent experience and sooty transaction.
5 July 2026
Unprompted review
Seamless experience
Purchase was easy. Communication great. Tickets delivered promptly. Everything was seamless
4 July 2026
Unprompted review
Ticket Merchant made it happen !
Ticket Merchant made the purchasing easy. Got to see our favourite team play in the beautiful People’s First Stadium. Fantastic all round. Thankyou !
4 July 2026
Unprompted review
Me and my son had a great night with…
Me and my son had a great night with lots of laughs, it was great to see the boy in person ,the princess theatre was also a great location one I have never been to before
4 July 2026
Unprompted review
Great tickets
Great tickets, no fault of the quality and very trustworthy. we bought them last minute and were able to get 10 tickets for all of us. highly recommend
4 July 2026
Unprompted review
Great experience all round
I was thrilled to get last minute tickets to the game! Ticket Merchant made it super easy, the tickets arrived in the days preceding the event. It was easy to download and use the tickets. We had a wonderful time and our team won! A great experience all round.
4 July 2026
Unprompted review
Easy to purchase and organise my…
Easy to purchase and organise my tickets!
4 July 2026
Unprompted review
Super easy to use
Super easy to use, tickets came through within 24 hours. No glitches.
25 June 2026
Unprompted review
It is rare to see so much energy and talent
It is rare to see so much energy, skill and enthusiasm in one show. Every part of the performance was great and several performances were gold medal standard.
27 June 2026
Unprompted review
Ticket Merchant Excellence.
Ticket Merchant made the entire process of arranging tickets a dream. My father & I attended the Carlton Vs West Coast AFL game & the ticket allocation for this, is spot on. It was excellence, indeed. If attending anything in the future that requires tickets, ticket merchant is, the very answer.
27 June 2026
Unprompted review
Amazing evening at Shreya Ghoshal…
Amazing evening at Shreya Ghoshal concert in Melbourne! Such a beautiful voice and her mesmerising songs made our evening absolutely extraordinary!!
28 June 2026
Unprompted review
Accessible Website
The website is easy to access, no complications at the time of ordering tickets. By the time the gig came around I was expecting an email about my tickets. Instead, I went online and found them in my profile, so a little hassle there - but no panics! And had an awesome time. So thankful I could find floor tickets to my favourite band, the blisters were totally worth it!
24 June 2026
Unprompted review
Easy Process
Purchasing tickets and checking out was easy to navigate. Prices well worth it. Concert was unbelievable and definitely recommend
24 June 2026
Unprompted review
Easy process and clear communication…
Easy process and clear communication throughout the whole process.
21 June 2026
Unprompted review
The ease of transferring tickets
The ease of transferring tickets, knowing you are going to turn up to the place and everything will be great!
13 June 2026
Unprompted review
MCG experience
We come from Ballarat so parking is always priority for us, we parked at the Melbourne tennis Center across the bridge at the rail station so that was good.
We took 2 freinds from country interstate so the G was very special experience for them.
The game was competitive start to finish and we got out of the carpark easily so home about 12:30, all in all, good day/night.
Cheers Craig
7 June 2026
Unprompted review
Ease of use
Ease of use, sent me my tickets vial email.
Well done guys ! We had a wonderful time.
6 June 2026
Unprompted review
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