What a waste of money… DO NOT USE absolutely terrible service, they have been paid for nothing. Done nothing for almost 3 months until chased. Finally spoke to their agent in the area who had be... See more
Company replied
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Recorded my details, asked for relevant information and took action. Kept me updated every step of the way. I received monthly cheques until all the money owed was repaid. I did not have any communica... See more
Company replied
The govt. dept. dealing with 'Civil Claims' is neither easy to understand nor does it guarantee success. In fact they tell you that even if you initiate an enforcement order the defendant may still n... See more
Company replied
Don’t bother using this company. They just go through the motions giving unhelpful non progress reports and don’t actually do anything and let the debtor run rings around them. The agent had no idea h... See more
Company replied
Company details
Written by the company
Welcome to The Sheriffs Office, the experts in debt recovery and enforcement services across all of England and Wales. We work hard to get back what you are owed and our recovery rates are consistently in excess of the industry average. We manage the transfer of your judgment or order to the High Court for enforcement free of charge. There is a £66 court fee which, along with the enforcement fees, is recoverable from the debtor.
Contact info
Vaughan Thomas House, 141 Walter Road, SA1 5RW, Swansea, United Kingdom
- 0333 001 5100
- marketing@thesheriffsoffice.com
- thesheriffsoffice.com
3.4
Average
684 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received excellent service from this…
I received excellent service from this company. They kept me informed every step of the way and retrieved my money and expenses.
13 January 2023
Reply from The Sheriffs Office
Thank you for your kind feedback; we are pleased we were able to help.
Very helpful
Very helpful, got the job done, kept me updated and took the stress away from me trying to claim money that was owed to the preschool!
19 December 2022
Reply from The Sheriffs Office
We're very pleased we could help
Slow start but full recovery made
Whilst I would say that we got off to a pretty slow start, by working with the Sheriffs Office and providing clear instructions, they did recover our full debt with all costs passed on to the debtor. Ultimately that is the best we could have hoped for so I can’t give them any less than 5 stars
1 November 2022
Reply from The Sheriffs Office
Thank you for your review; we're very pleased we could help recover the money owed to you.
Just the best
Waited 13 months through the County Court to resolve. The Sherriffs Office had the High Court Writ in a couple of days and the money in my hand within a month. Amazing service.
4 November 2022
Reply from The Sheriffs Office
This review made our day! Thank you for your feedback. We are glad we were able to bring your claim to a speedy resolution.
Very helpful team and recovered my debt…
Very helpful team and recovered my debt in timely manner
7 December 2022
Reply from The Sheriffs Office
Thank you for your review; we're very pleased we could help recover the money owed to you.
Done exceptionally well!
Done exceptionally well!
Megan was fantastic and well organised to deal with.
24 November 2022
Reply from The Sheriffs Office
Thanks for sharing your review with us. I’m so glad you like Megan's work! We’ll pass these kind words along to her.
This is an update to my 23/6 review
This is an update to my 23/6 review. I received another email from TSO on 14/9 asking for further instructions. I emailed them straight back asking them to explain their email. I never received a reply. The debtor company is still trading even though the TSO were told six months ago it was going into liquidation. So the last six months the company have been trading and TSO could have recovered my money. The answer to their request for further instructions is get my money. TSO seem to make more of an effort asking TP to take down negative reviews than doing what they have been paid for. I had two reviews taken down even though I supplied TP with hard copy evidence of both reviews to their London office.
22 November 2022
Unprompted review
Reply from The Sheriffs Office
We sent you a lengthy explanation in July regarding what we can and cannot do when enforcing a writ for a company debt, which you did not respond to. The address provided for enforcement is a residential address, not a company address. Your claim that we are not responding to your correspondence is incorrect.
Good service
Good service, but would’ve preferred a personal touch of receiving a phone call not just everything from start to finish on email.
3 November 2022
Reply from The Sheriffs Office
Thank you for taking the time to leave us a review and letting us know about this. Your feedback helps us get better.
Reply from The Sheriffs Office
Thank you for your feedback; we are glad you are pleased with our service.
Worked really hard on our behalf to get…
Worked really hard on our behalf to get what was owed to us. A massive thank you
6 November 2022
Reply from The Sheriffs Office
Thank you for your feedback; we are glad we were able to help you obtain the monies owed.
Reply from The Sheriffs Office
This review made our day!
Very easy process and the communication…
Very easy process and the communication and updates were flawless.....
Service provided by Mike in the office was 5 star....
31 October 2022
Reply from The Sheriffs Office
Thank you so much for taking the time to leave us this amazing review. I’m so glad you like Mike's work! We’ll pass along the kind words.
Reply from The Sheriffs Office
Thank you - delighted we could help.
had a good experience , good communication .happy
22 October 2022
Efficient in dealing with my issue
Efficient in dealing with my issue, was easily assured by them that my issue would be dealt with and was all done in a timely manner
28 September 2022
Reply from The Sheriffs Office
You're welcome - glad we could help.
Reply from The Sheriffs Office
Thank you for the feedback and for choosing us - delighted we could help!
Excellent Service
Very easy, the sheriffs office did everything and just liaised with me.
15 September 2022
Reply from The Sheriffs Office
You're welcome - glad we could help.
Very professional service with a swift…
Very professional service with a swift resolution.
1 September 2022
Reply from The Sheriffs Office
Thank you - delighted we could help.
Very helpful and knowledgeable…
Very helpful and knowledgeable throughout. I was kept informed and up to date with every new development.
You got my money back for me and I’m very grateful.
Thank you
9 September 2022
Reply from The Sheriffs Office
Thank you for your feedback; we are glad you are pleased with our service, and we're very pleased we could help recover the money owed to you
They where there when I needed them the…
They where there when I needed them the most, I got ripped off by a rogue trader its good I had the sheriffs to turn to.
8 February 2022
Reply from The Sheriffs Office
Thank you for your review; we're very pleased we could help recover the money owed to you.
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