The Sheriffs Office Reviews 684

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

What a waste of money… DO NOT USE absolutely terrible service, they have been paid for nothing. Done nothing for almost 3 months until chased. Finally spoke to their agent in the area who had be... See more

Company replied

Rated 5 out of 5 stars

Recorded my details, asked for relevant information and took action. Kept me updated every step of the way. I received monthly cheques until all the money owed was repaid. I did not have any communica... See more

Company replied

Rated 5 out of 5 stars

The govt. dept. dealing with 'Civil Claims' is neither easy to understand nor does it guarantee success. In fact they tell you that even if you initiate an enforcement order the defendant may still n... See more

Company replied

Rated 1 out of 5 stars

Don’t bother using this company. They just go through the motions giving unhelpful non progress reports and don’t actually do anything and let the debtor run rings around them. The agent had no idea h... See more

Company replied

Company details

  1. Debt Collection Agency

Written by the company

Welcome to The Sheriffs Office, the experts in debt recovery and enforcement services across all of England and Wales. We work hard to get back what you are owed and our recovery rates are consistently in excess of the industry average. We manage the transfer of your judgment or order to the High Court for enforcement free of charge. There is a £66 court fee which, along with the enforcement fees, is recoverable from the debtor.


Contact info

3.4

Average

TrustScore 3.5 out of 5

684 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

They did exactly what they said they…

They did exactly what they said they would.

My only note is that a bit more contact with customers would be appreciated but beside that top service!

18 August 2022
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Reply from The Sheriffs Office

Thank you for your review, your feedback helps us get better, we are happy we could help.

Rated 5 out of 5 stars

Persistent and effective!

Persisted in difficult circumstances and retrieved everything I was owed from the debtor. Really good service and would definitely recommend.

18 August 2022
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Reply from The Sheriffs Office

Thank you for your review; we're very pleased we could help recover the money owed to you.

Rated 5 out of 5 stars

Many thanks for collecting our debt

Many thanks for collecting our debt. A long process which was made easy by a good working system at The Sheriffs Office. Always kept up to date with helpful email.
Many thanks again

18 August 2022
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Reply from The Sheriffs Office

Thank you for the feedback and for choosing us - delighted we could help!

Rated 1 out of 5 stars

Money not recovered....

Unfortunately TSO was not able to recover the money owed to me. I cannot really understand this as they had the full debtor's name and address. They were on my case for just under 1 year. So it has cost me more as I had to pay out for a County Court Judgment in the first place.

8 August 2022
Unprompted review
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Reply from The Sheriffs Office

Please can you get in touch with us so we can go through the details of your case?

Rated 5 out of 5 stars

Its was very helpful

Its was very helpful, and good service, God bless you guys for the good job you guys doing

18 July 2022
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Reply from The Sheriffs Office

Thank you for your kind feedback; we are pleased we were able to help.

Rated 5 out of 5 stars

1st Class Service

The process of trying to recovery monies owed to me seemed so long, inefficient and uncertain until The Sheriff's Office got involved. Quick, efficient, professional and committed. Such a relief during such a stressful experience. Thank you so much.

11 July 2022
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Reply from The Sheriffs Office

Thank you for your kind review, we're delighted you got all your money back.

Rated 4 out of 5 stars

Speedy process…

Although it was a speedy and painless transaction to get my money, (as the person pursuing a company) I was annoyed that I had provided TSO with my bank details in order to pay the collected monies. They instead sent me two cheques which resulted in a delay in getting the money and problems with the bank then having to process the larger cheque.

I would use the TSO again, however the attention to detail is where it matters and where I had provided all the information to speed the process up, and the TSO failing to pay me via BACs, let my overall experience down with them, therefore out of 100% They would only score 95% …

Thanks

11 July 2022
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Reply from The Sheriffs Office

Thank you for letting us know about this. Your feedback helps us get better. We're delighted you got all your money back in the end.

Rated 5 out of 5 stars

Good Service

I received a very good service from The Sheriffs Office. They carried me along throughout the process and most importantly The Sheriffs Office was able to recover all my money without any hassle.

I'm very glad that I was referred to The Sheriffs Office.

11 July 2022
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Reply from The Sheriffs Office

Thank you for your feedback. We are glad we were able to bring your claim to a speedy resolution.

Rated 3 out of 5 stars

We find they do not chase like they…

We find they do not chase like they used too and more cases seem to be sent back.
it costs the council a lot of money each year, which is of public funds. this impacts on everybody.

11 July 2022
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Reply from The Sheriffs Office

Thank you for your feedback and the phone conversation.

Rated 5 out of 5 stars

Very quick speedy process

Very quick, kept informed every step of the way. Would recommend.

15 June 2022
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Reply from The Sheriffs Office

Thank you for your feedback; we are glad you are pleased with our service.

Rated 2 out of 5 stars

Ok for processing collection of debt

On the whole The Sherrifs office acted as intermediary for collecting the debt, however i was disappointed with their initial involvement and it was I who pursued the debtor and eventually got him to commit yo a monthly repayment programme.

14 June 2022
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Reply from The Sheriffs Office

Thank you for your review. We are pleased that you have now received payment in full and were able to negotiate a settlement with the debtor during the time that you asked us to put the case on hold.

Rated 5 out of 5 stars

Efficient and Effective

Efficient and Effective
The Sheriffs are expert at retrieving money that is owed and will persist until successful.

14 June 2022
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Reply from The Sheriffs Office

Thank you for your review; we're very pleased we could help recover the money owed to you.

Rated 5 out of 5 stars

Got me my money I deserved with ease

Got me my money I deserved with ease.
Well done and thank you.👍

7 June 2022
The Sheriffs Office logo

Reply from The Sheriffs Office

Thank you for your feedback; we are glad we were able to help you obtain the monies owed.

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