Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a really great experience at Thérapie Clinic Swords for laser hair removal! The staff were so informative and walked me through everything before we started. Each session was quick, easy, and no... See more
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I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extreme... See more
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I was so nervous walking in for my first session, but Kristina completely changed that. She’s incredibly patient and caring, always checking how I’m doing, and she helped me get past my self-conscious... See more
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Company details
Written by the company
Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.
Contact info
45-47 Wigmore St, Marylebone, W1U 1PS, London, United Kingdom
- 08000121565
- hello@therapieclinic.com
- therapieclinic.com
4.5
Excellent
19K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Flexible if appointment doesn't suit…
Flexible if appointment doesn't suit and gave good advice on shaving and after care.
25 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Caroline,
Thank you for your wonderful feedback! We're pleased to hear that you found our team flexible with your appointments and that the advice provided on shaving and aftercare was helpful. We appreciate your kind words and look forward to welcoming you back to Thérapie Clinic for your future treatments.
Kind regards,
Rommel
Thérapie Clinic
Very pleased
Very pleased with my treatment . The aesthetic Doctor did an amazing job. Lovely staff at the clinic also
18 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Denise,
Thank you for your wonderful review! We're delighted to hear that you're so pleased with your treatment and that our aesthetic doctor did such an amazing job. It's also great to know that our clinic team made your visit a positive experience. We truly appreciate your kind words and look forward to welcoming you back to Thérapie Clinic.
Kind regards,
Rommel
Thérapie Clinic
Absolutely appalling customer service
Absolutely appalling customer service. I had a reaction after my first session which has left me with permanent scarring all over my body, this was over a year ago, I raised a complaint and it still hasn’t been resolved. Unable to get through to anyone when I call them, they don’t respond to my emails. Do not make the mistake I made and pay upfront for any treatment. They are very negligent in their duty of care.
25 July 2025
Unprompted review
Reply from Thérapie Clinic
Hi Alaya,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how concerning this must be. We take all client concerns very seriously. Our team has sent you an email regarding the matters you've raised. Please respond at your earliest convenience so we can gather the necessary information, investigate your concerns thoroughly, and provide you with the appropriate assistance.
Kind regards,
Rommel,
Thérapie Clinic
I am very disappointed with my…
I am very disappointed with my experience at Thérapie Clinic Angel.
I booked my Botox appointment by phone and was quoted the standard price of £245 for three areas. During my appointment, the practitioner suggested treating a fourth area. I specifically asked if she could inject the additional area, and she did so without ever telling me that it would cost extra.
Only after the treatment, at reception, was I told that I had to pay £299 instead of £245. I felt shocked because I had never been informed of any additional charge and therefore had no opportunity to decide whether I wanted to pay more.
My complaint is not about the treatment itself, but about the lack of transparency regarding the price. Patients should always be informed of any additional costs before treatment is carried out, so they can make an informed decision.
I hope the clinic will improve its communication and pricing transparency so that other patients do not experience the same situation.
25 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Agnieszka ,
Thank you for taking the time to share account details, we have on boarded your feedback to the clinic management.
Kind regards,
Rommel,
Thérapie Clinic
I had a wonderful experience at this…
I had a wonderful experience at this clinic from start to finish. The staff were welcoming, professional and made me feel comfortable throughout the entire process. They explained everything clearly, answered all of my questions, and ensured I felt at ease during the treatment.
I’ve already noticed a significant reduction in hair growth, and my skin feels much smoother with fewer ingrown hairs. The treatment was quick and the results have exceeded my expectations. The clinic is clean, well-maintained and the level of care is excellent.
I highly recommend this clinic to anyone considering laser hair removal. The service, professionalism and results have been outstanding and I’m so happy I chose them!
21 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Elah,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team and that you felt welcomed, comfortable, and well cared for throughout your treatment journey. It's fantastic to know you're already seeing great results and that your expectations have been exceeded. Your kind words about our professionalism, clinic environment, and level of care mean a great deal to us. Thank you for your recommendation, and we look forward to seeing you at your next visit.
Kind regards,
Rommel,
Thérapie Clinic
Has a bad experience in Swords Branch…
Has a bad experience in Swords Branch Co Dublin. As a subscription user i checked in for my appointment and mentioned to the girl I pay by the subscription service i asked do I need to pay anything else or do anything, I was told no and to take my seat. Had my appointment and came out to my car. There were other customers at the desk making payments and checking in etc. As I was paid up I presumed I didn't need to go back again and explain i was a subscription customer again. Anyway im in my car and a member of staff comes out to me looking at me weirdly suggestioning I didn't pay i explained again im a subscription customer. I had to wait in my car till she went back in verified what I told her and then came back out to say all was ok as i booked on the therapie app it didn't show i was infact a subscription customer. I Have spoken to therapie since and got an apology. Therapie , maybe put a sign on your check in desk and advise subscription customers to go back and check out ! I obviously needed to explain twice to them i was paid up ! Being followed out to my car was a first .🤣 I won't be back.
25 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Deirdre,
Thank you for taking the time to share your experience. We're truly sorry for the misunderstanding you encountered during your recent visit and understand how uncomfortable it must have felt to be approached after leaving the clinic. This is certainly not the experience we want any of our clients to have.
Please be assured that your feedback has been formally shared with the clinic management team and will be addressed internally to help improve our processes and prevent a similar situation from happening again. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused.
Kind regards,
Rommel,
Thérapie Clinic.
Siofra is really great she really put…
Siofra is really great she really put me at ease during the appointment and I felt like I would get a really great result. Really happy with the service
25 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Sarah,
Thank you for your lovely review! We're delighted to hear that Siofra made you feel comfortable and at ease throughout your appointment. It's wonderful to know you were happy with the service and felt confident about your treatment. We'll be sure to pass your kind words on to Siofra—they'll mean a great deal to her. We look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
I visited east ham clinic for laser…
I visited east ham clinic for laser hair removal & the staff was really nice and caring! I will only be coming back to this clinic.
You can tell who cares and enjoys what they are doing!
21 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Lurdita,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience at our East Ham clinic. It's fantastic to know our team made you feel well cared for and that their kindness and dedication stood out during your visit. Your feedback means a great deal to us, and we truly appreciate your loyalty. We look forward to welcoming you back for your future treatments.
Kind regards,
Rommel,
Thérapie Clinic.
Great
Thank you to the girls in swords my experience has been amazing . Can’t wait to see my results
24 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Sarah,
Thank you for your lovely review! We're delighted to hear you've had such an amazing experience with our team at the Swords clinic. Your kind words will mean so much to the team. We hope you're just as pleased with your results, and we look forward to seeing you again for your upcoming treatments.
Kind regards,
Rommel,
Thérapie Clinic.
Reply from Thérapie Clinic
Hi Fatini,
Thank you for your review! We're delighted to hear you found your treatment efficient. Providing a professional, seamless, and positive experience is always our goal. We appreciate your feedback and look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
Alex was great
Alex was great! She was meticulous, professional, and funny. The best laser specialist I've ever had. Highly recommend!
24 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Elisa,
Thank you for your wonderful review! We're delighted to hear that Alex provided such an exceptional experience. It's fantastic to know that her meticulous approach, professionalism, and sense of humor made your appointment so enjoyable. We'll be sure to pass your kind words on to Alex—they'll mean a great deal to her. Thank you for your recommendation, and we look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
Staff are very helpful and friendly
Staff are very helpful and friendly,
Dr. kamal is very good at her work explains everything in great detail highly recommended
12 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Maureen,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our team. It's especially great to know that Dr. Kamal took the time to explain everything in detail and made you feel confident throughout your visit. We'll be sure to share your kind words with Dr. Kamal and the team—they'll truly appreciate your feedback. Thank you for your recommendation, and we look forward to welcoming you back soon.
Kind regards,
Rommel,
Thérapie Clinic
Thoroughly professional and excellent…
Thoroughly professional and excellent service
Friendly and knowledgeable staff
23 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Rupert,
Thank you for your kind review! We're delighted to hear that you found our service professional and excellent. It's wonderful to know our friendly and knowledgeable team made such a positive impression. We truly appreciate your feedback and look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic.
detailed explanation and guidance…
detailed explanation and guidance before and during the procedure
18 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Lakshmi,
Thank you for your wonderful review! We're delighted to hear that you received detailed explanations and guidance before and throughout your procedure. We believe that keeping our clients well informed and comfortable every step of the way is an important part of providing exceptional care. Your kind feedback means a great deal to our team, and we look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
Quick and easy from start to finish
Quick and easy from start to finish. Lovely staff and good value.
21 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Nicola,
Thank you for your lovely review! We're delighted to hear that you found your experience quick and easy from start to finish. It's wonderful to know our team made you feel welcome and that you found our services to be good value. We truly appreciate your feedback and look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
Thérapie clinic Malahide are amazing…
Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on offer is fantastic too. Dr Cryan is truly amazing. He listens and advises in such an honest yet gentle way and the results are always fabulous. Oh and lastly the revamp of the salon looks amazing. Wouldn’t ever consider going anywhere else .
8 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Lynn,
Thank you so much for your wonderful review! We're delighted to hear about your positive experience at our Malahide clinic. It's fantastic to know that our reception team made you feel welcome from the moment you arrived and created such a warm and friendly atmosphere. We're especially pleased to hear your kind words about Dr. Cryan—he'll be thrilled to know that his honest advice and caring approach have made such a positive impact. It's also great to hear you love the newly revamped clinic! Your loyalty and recommendation mean so much to us, and we look forward to welcoming you back for many more visits.
Kind regards,
Rommel,
Thérapie Clinic
Reply from Thérapie Clinic
Hi Joanne,
Thank you for your kind review! We're delighted to hear that you had a great experience with our team and that our customer service met your expectations. Your feedback means a lot to us, and we look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic.
Not going to anyone else now!!
The doctor who completed my Botox was so knowledgeable and skilled , and made it super quick and easy. I’ve had this done a few times at different places but I won’t be going to anybody else now going forward! It’s perfect
22 June 2026
Unprompted review
Reply from Thérapie Clinic
Hi Ellen,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with your Botox treatment. It's fantastic to know that your doctor’s knowledge, skill, and expertise made the procedure quick, easy, and comfortable for you. We're especially honored to hear that, after visiting other clinics, you've chosen Thérapie Clinic for your future treatments. Your kind words and trust mean a great deal to us. We look forward to welcoming you back again soon.
Kind regards,
Rommel,
Thérapie Clinic
Another great experience at Thérapie…
Another great experience at Thérapie for a laser hair removal top up ☺️ friendly and efficient service as always, with experienced staff!
16 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Kelsey,
Thank you for your wonderful review! We're delighted to hear you had another great experience with your laser hair removal top-up. It's fantastic to know you continue to receive the friendly, efficient service and high standard of care that we strive to provide. Your continued trust means a great deal to us, and we look forward to welcoming you back for your future treatments.
Kind regards,
Rommel,
Thérapie Clinic.
Always a great experience with Chloe in…
Always a great experience with Chloe in the swords clinic!
24 July 2026
Unprompted review
Reply from Thérapie Clinic
Hi Sarah,
Thank you for your lovely review! We're delighted to hear that you always have a great experience with Chloe at our Swords clinic. We'll be sure to share your kind words with her—they'll mean a great deal. We truly appreciate your continued trust and look forward to welcoming you back for your next visit.
Kind regards,
Rommel,
Thérapie Clinic
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