Thérapie Clinic Reviews 

18,701
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel comfortable and at ease. Many highlight the excellent service and user experience, noting that procedures are often quick, efficient, and yield fantastic results, with staff explaining everything clearly and providing great care. However, some customers noted issues with customer service and communication, reporting rude staff behavior or difficulties with unanswered calls and appointment management. A few reviewers were also dissatisfied with treatment outcomes or felt pressured into purchases, citing accountability or refund issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professional and warm approach of the... See more

User experience

Users describe positive interactions with user experience, highlighting that staff are well-trained,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the staff for being helpful and... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the treatments,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thérapie clinic Malahide are amazing from the girls on reception who are so normal and friendly and who create a comfortable and warm atmosphere from the minute you arrive. The range of services on o... See more

Company replied

Rated 5 out of 5 stars

Had a really great experience at Thérapie Clinic Swords for laser hair removal! The staff were so informative and walked me through everything before we started. Each session was quick, easy, and no... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extreme... See more

Company replied

Rated 5 out of 5 stars

I was so nervous walking in for my first session, but Kristina completely changed that. She’s incredibly patient and caring, always checking how I’m doing, and she helped me get past my self-conscious... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Doctor
  4. Laser Hair Removal Service
  5. Medical Clinic

Written by the company

Thérapie Clinic is Europe's leading medical aesthetic clinic, with over 88 state-of-the-art locations across the UK, USA, and Ireland. With more than 20 years of experience and over 10 million treatments delivered, we offer affordable and advanced aesthetic solutions. Our services include laser hair removal, injectables, and advanced skin and body treatments. Thérapie Clinic emphasises exceptional service and the latest technology to ensure effective and safe treatments for all skin tones. Trust is one of our core values and our aim is to empower our clients, women and men, to become the best possible version of themselves. We want to not just meet your expectations, but to exceed them. At Thérapie Clinic, we believe that true beauty comes from within; a result of being healthy and confident; taking the time to nurture your body, your skin, yourself. We take an integrated approach to beauty, helping our clients discover the best version of themselves.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Asks customers to review

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Replied to 99% of negative reviews

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4.5

All reviews

(18,701)

3,567 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Waterford Clinic

Everything was explained in great detail and I was made feel very welcomed and comfortable during my visit and procedure. Staff in Waterford Clinic is so nice and caring.

18 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Kaz,

Thank you for your wonderful review! We're delighted to hear that everything was explained clearly and that you felt welcomed and comfortable throughout your visit and procedure. It's especially rewarding to know that our team at the Waterford Clinic made such a positive impression with their kindness and care. Your feedback means a great deal to us, and we look forward to welcoming you back for your next visit.

Kind regards,
Rommel,
Thérapie Clinic

Rated 5 out of 5 stars

I have had Botox previously from…

I have had Botox previously from different doctors and clinics. So when I tried therapy clinic blanchardstown village I was instantly impressed with how well the shop is run. All the staff are friendly and more than helpful, Dr Beenish is very professional and so gentle doing the Botox that I do have no bruising afterwards when usually from different doctors I would be left with bruises each time.The results and service are great and this is why I will return here for future treatments and recommend to any of my friends.

18 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Sinead,

Thank you so much for your wonderful review! We're delighted to hear that your experience at our Blanchardstown Village clinic exceeded your expectations. It's fantastic to know that our friendly team made you feel welcome and that Dr. Beenish's professionalism, gentle technique, and expertise provided such a comfortable experience with excellent results. We're especially pleased to hear that you experienced no bruising and that you've chosen us for your future treatments. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to welcoming you back again soon.

Kind regards,
Rommel,
Thérapie Clinic

Rated 5 out of 5 stars

Fantastic

Fantastic - staff couldn't be nicer! Excellent service

1 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Rachel,

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that our staff made you feel so welcome and that you received excellent service. Your kind words mean a great deal to us, and we look forward to welcoming you back for your next visit.

Kind regards,
Rommel,
Thérapie Clinic

Rated 5 out of 5 stars

Expert attention

16 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Michael,

Thank you for your wonderful feedback! We're delighted to hear that you received expert care during your visit.

We truly appreciate your kind words and look forward to welcoming you back to Thérapie Clinic soon.

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Staff are very welcoming & i felt so at…

Staff are very welcoming & i felt so at ease. I was always scared of getting laser, now i am regretting not starting earlier it was quick & far less painful then waxing, can't wait to start seeing results.

16 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Roslyn,

Thank you so much for your lovely review! We're delighted to hear that our team made you feel so welcome and at ease during your visit.

It's wonderful to know that your first laser experience exceeded your expectations and that you found it quicker and more comfortable than expected. We’re excited for you to start seeing your results and look forward to supporting you throughout your treatment journey.

Thank you for choosing Thérapie Clinic!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

The service is professional and warm…

The service is professional and warm from start to finish! The procedure itself is well explained and easy, and the clinic is impeccable. I’ve been coming here for years, specifically to Dr. Pablo and couldn’t be happier with the service.

21 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Laura,

Thank you so much for your wonderful review and for your continued trust in Thérapie Clinic over the years.

We're delighted to hear that you've consistently had a professional and welcoming experience and that Dr. Pablo has provided you with such excellent care. We'll be sure to share your kind words with him.

We truly appreciate your loyalty and look forward to welcoming you back for many more visits.

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

Great experience,very professional and…

Great experience,very professional and what is also matters kind and friendly staff,definitely I'll be back

17 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi there,

Thank you so much for your kind review! We're delighted to hear that you had a great experience and found our team to be professional, friendly, and welcoming.

Your feedback means a lot to us, and we’re so pleased to know you’ll be returning. We look forward to welcoming you back to Thérapie Clinic soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 5 out of 5 stars

The therapist was friendly and made me…

The therapist was friendly and made me feel very comfortable, I would highly recommend the clinic

19 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Ashley,

Thank you so much for your lovely review! We're delighted to hear that your therapist made you feel comfortable and at ease throughout your visit.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Thérapie Clinic soon!

Kind regards,
Henseley
Thérapie Clinic

Rated 1 out of 5 stars

Absolute Disgrace!

I am extremely disappointed with the way my complaint has been handled and with the company’s decision not to refund me over £700.

I attended a consultation and purchased a package based on the information provided to me at the time. I later found out that I would not be able to receive the service at the same store and would instead need to attend another location. This was not made clear to me before I purchased the package. Had I known this, I would not have gone ahead.

I cancelled the package and requested a refund, as I believe I was not given clear and accurate information before making the purchase. My complaint was logged and since then, I have had to repeatedly chase for updates.

It has taken approximately almost 4 weeks, and repeated chasing from me, for the company to advise that they will not refund the money. I do not consider this acceptable complaint handling, particularly given the amount involved and the stress this has caused.

The company is relying on a no-refund policy, but my complaint is not that I simply changed my mind. My complaint is that I believe I was misinformed or not provided with important information before entering into the agreement. I do not consider it fair or reasonable for the company to retain over £700 in these circumstances.

I also believe this is unfair from a consumer rights perspective. A no-refund policy should not be used to avoid responsibility where a customer has purchased a service based on unclear, incomplete or misleading information.

Absolutely disgraceful, both morally and ethically!

4 June 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Carly,

Thank you for sharing your feedback. We're sorry to hear that you've been disappointed with your experience.

We have requested your contact details so that we can discuss your concerns directly, investigate the matter thoroughly, and work towards a resolution. We appreciate you taking the time to bring this to our attention and hope to speak with you soon.

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Everything about my experience was fantastic

Everything about my experience was fantastic, the ladies on reception could not be friendlier and Dr Harresh is fantastic at what he does, I would not trust anyone else!

19 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Niamh,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that every aspect of your experience was fantastic. It's wonderful to know that our reception team made you feel so welcome and that Dr. Harresh's expertise and care have earned your trust.

We'll be sure to share your kind feedback with Dr. Harresh and the team—they'll be thrilled to hear your lovely comments.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Very knowledgeable staff

Very knowledgeable staff & great treatments with micro needling - talked through each step & the benefits / timeline thereafter.. excellent

17 July 2026
Unprompted review
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Reply from Thérapie Clinic

Hi Laura,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive microneedling experience with us. It's great to know that our team took the time to explain each step of the treatment, along with the expected benefits and results timeline, helping you feel informed and confident throughout your visit.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Diane is the best

Diane is the best. She is kind and works with you to give you a natural result so you look like yourself, only better. The subscription is hassle-free and great value and I recommend to anyone

22 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Jennifer,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you've had such a positive experience with Diane. It's wonderful to know that she took the time to work with you to achieve natural-looking results that enhance your features while still looking like yourself.

We're also pleased to hear that you're enjoying the convenience and value of our subscription. Your recommendation means a great deal to us.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Such a great company and so affordable!

Such a great company! Affordable and the therapists have always been so great. My go to place for everything now :-)

17 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Anna,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you've had such positive experiences with us and that our therapists have consistently provided you with great care. It's especially rewarding to know that Thérapie Clinic has become your go-to place for your treatments.

Your kind words about our team and our commitment to providing high-quality, affordable services mean a great deal to us. We'll be sure to share your lovely feedback with the clinic team.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience at this Clinic. Went for my botox with Dr Nutchanun and it is always lovely to see her as she remembers the details and pays attention to my wishes for the treatment. Will be back! All staff greeted lovely and warmly and overall enjoy my visits there.

22 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Egle,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you've had such a positive experience at our clinic. It's fantastic to know that Dr. Nutchanun has consistently provided you with attentive, personalised care by listening to your treatment goals and making you feel comfortable throughout your visits.

We're also pleased to hear that our team made you feel warmly welcomed from the moment you arrived. Providing a friendly, professional, and caring experience is something we strive for every day.

We'll be sure to share your kind words with Dr. Nutchanun and the rest of the team—they'll be thrilled to know they made such a positive impression.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

A seamless, professional experience. I wouldn't go anywhere else ❤️

I had a fantastic experience with Dr Abigail Patino O. I knew straight away I was in good hands as she made me feel so relaxed. She explained everything thoroughly. She was so professional and extremely gentle. It was quick painless and I will definitely return to her again. My results are absolutely perfect & I have such a beautiful glow. I would highly recommend Thèrapie Clinic as every experience so far has been seamless x

15 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Emma,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a fantastic experience with Dr. Abigail Patino O. It's wonderful to know that she made you feel relaxed and confident from the very beginning, took the time to explain everything thoroughly, and delivered your treatment with such professionalism and care. We're especially pleased to hear that the procedure was quick, comfortable, and that you're delighted with your results and beautiful glow.

Your recommendation means so much to us, and we're thrilled that every experience you've had with Thérapie Clinic has been seamless. We'll be sure to pass your lovely feedback on to Dr. Abigail and the rest of the team—they'll be delighted to hear your kind words.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Great service

Great service, very friendly and professional from 1st appointment onwards, and Dr.Shihundu put me at ease straight away as it was my 1st experience with botox

16 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Riffy,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience from your very first appointment. It's great to know that Dr. Shihundu made you feel at ease throughout your first Botox treatment and that you found our team friendly, professional, and welcoming.

We'll be sure to share your kind feedback with Dr. Shihundu and the team. Thank you for choosing Thérapie Clinic—we look forward to welcoming you back soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

This clinic is very professional &…

This clinic is very professional & friendly. The receptionists was helpful with the form & online apps I had to fill in. Highley recommended

28 June 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi There,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found our clinic professional and friendly. It's great to know that our reception team was able to assist you with the forms and online app, helping to make your visit as smooth as possible.

Thank you for your recommendation and for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Very professional approach

I had a very positive experience visiting the salon. My questions and concerns were answered thoroughly, and the procedure and expected results were explained. The treatment was performed very professionally, maintaining high hygiene standards.

17 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Monika,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with us. It's great to know that all of your questions and concerns were addressed thoroughly, that the procedure and expected results were explained clearly, and that you found your treatment to be professional and carried out to a high standard of hygiene.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 4 out of 5 stars

Nice staff

Nice staff , clean premises, easy booking, singular session has gone a bit pricey but overall good service.

19 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Laura,

Thank you for taking the time to leave us a 4-star review!

We're delighted to hear that you found our staff friendly, our clinic clean, and our booking process easy and convenient. We also appreciate your feedback regarding our pricing, and we're pleased to know that, overall, you were happy with the service you received.

Thank you for choosing Thérapie Clinic. We look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

Rated 5 out of 5 stars

Great experience with Thérapie clinic

Great experience with Thérapie clinic.

The manager made me feel comfortable and informed and then moving on to have my treatment, Joanne was lovely and again, I felt totally comfortable.

The results of my treatment are settling in and I am really happy.

16 July 2026
Unprompted review
Thérapie Clinic logo

Reply from Thérapie Clinic

Hi Haley,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a great experience at Thérapie Clinic. It's wonderful to know that our manager made you feel comfortable and well-informed, and that Joanne provided such caring and professional treatment. We're especially pleased to hear that your results are settling in well and that you're happy with them.

Thank you for choosing Thérapie Clinic. We truly appreciate your kind feedback and look forward to welcoming you back again soon!

Kind regards,
Rommel
Thérapie Clinic

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