Property Of... Reviews 

959
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

outstanding customer service. I bought a bag four years ago, and had two issues over that period; the first was minor. they offered to pay for the repair, but it didn't affect the functionality so I d... See more

Rated 5 out of 5 stars

Love the concept, the beautiful designed backpacks and the super friendly lady, who made us coffee the moment we stepped into the store in Amsterdam. She let me try almost every backpack in the shop... See more

Rated 5 out of 5 stars

I was positively impressed as after ordering spare part for my rucksack , offered gratis only at transport cost (DPD) 24h later I was notified being refunded fully and indeed via PayPal. Few da... See more

Rated 3 out of 5 stars

The product I bought, the travel organizer, was just as described -- no complaints. The company forgot to include the initials I ordered but they sent it along when I informed them it was mis... See more

Company details

  1. Bag Shop
  2. also in
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop

Written by the company

Property Of... Travel gear for the global citizen: Work Bags, Backpacks, Travel Bags, Totes, Wallets and Luggage Tags. The Personalized ID Tag embossed with your name or initials comes with our Lost&Found Service. Available online and in our retail stores in Amsterdam and Hamburg. The Property Of... team is a colorful, international bunch of people with members from places as far apart as Australia, South Africa and Syria. From the head office in the heart of Amsterdam’s Jordaan district, we’re building a brand that’s fun, timeless and, above all, sustainable. LEARN MORE ABOUT US: https://thepropertyof.com/about/ The Company is offering and has offered an incentive to Users to write reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

959 reviews

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No recent history of asking for reviews

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4.7

All reviews

(959)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The backpack is perfect! Highly recommend

The backpack is perfect! It’s a gift for my boyfriend and he loves it so so much!!!!!!
Thank you to the staff of Property of, they answer to your inquiries immediately and help solve the problems.
Also the delivery is so fast, just took few days to send to Macau.
Overall, it’s great!!

31 August 2022
Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly.

I ordered my bag online and a week later I got it. A long the way they send me a mail regarding the tag I wanted, and just wanted to confirm my decision. And it went super smooth. The bag itself is super cool, even more than I anticipated and I really felt they gave it a personal touch when they send it. I'm so grateful. Thanks yall.

28 August 2022
Rated 5 out of 5 stars

Fantastic laptop sleeve

I love my Juan 13" laptop sleeve. It's simply perfect in all its simplicity. The sleeve is well padded so I know my macbook pro is safe and secure. The simple envelope style closure makes for easy, fast access and the style is so unique. I've only had it for a couple weeks but if it lasts half as long as my other Property Of bags it will last a lifetime!

26 August 2022
Rated 1 out of 5 stars

Complaint

Good morning,
I have received my package 6 days after my order which is quiet late but mainly the package was damaged and the bag was also impacted ; I have taken a pictures as prouf.

Coule you please consider my complain and either refund me or make and exchange by sending me a new bag?

Best regards,
Naila Belhadj

16 August 2022
Property Of... logo

Reply from Property Of...

Hello Naila, thank you for your review and i am sorry to hear that you are not happy with the backpack. Could you please send me the photos? Once we understand what the problem is we can find an easy solution for you. regards, hendrik

Rated 5 out of 5 stars

For vintage looking&quality seekers.

Was looking for a quality, vintage looking backpack for a daily use, +travelling. Somehow came across with "Property of...". It was love at first sight and decided to buy "Karl +48h Travel Backpack in Dark Forest / Dark Brown", very happy with the purchase.

The delivery from NL to ES was quick, 6 days aprox.
No complaints whatsoever.

And I would like to give a special thanks to Serena and Sanne who took care of my order and sent me an "enjoy!"letter. It might look like a small detail but makes a HUGE difference.

15 August 2022
Rated 5 out of 5 stars

Absolutely love my bag!

Absolutely love my bag! Amazing customer service, fantastic personalized package and super fast shipping. The bag is everything I hoped for, so can only give Propertyof my highest recommendation. Won't be the last time I purchase a favorite bag from them. Thank you for being in the world!

12 August 2022
Rated 5 out of 5 stars

Great service, perfect product and problem-free delivery

I stumbled over Property Of while on a short vacation in Amsterdam and fell in love with one of your backpacks. The staff were very helpful and happy to showcase the bag’s many features. As I was unable to bring the bag with me on my trip I instead ordered it when I got home. The website was easy to understand and use. The overseas shipping from Amsterdam to my location was surprisingly swift (even my own local delivery service managed to get it right for once :) ) and got regular updates on the progress. Great!

8 August 2022
Rated 5 out of 5 stars

This is our 3rd piece from Property Of…

This is our 3rd piece from Property Of and we love it. Our Carter duffle over the last 15 years or so has been on so many travels and always performs well. I know this piece will be equally as satisfying. Customer service is as great as the products they sell.

6 August 2022

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