Property Of... Reviews 

959
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

outstanding customer service. I bought a bag four years ago, and had two issues over that period; the first was minor. they offered to pay for the repair, but it didn't affect the functionality so I d... See more

Rated 5 out of 5 stars

Love the concept, the beautiful designed backpacks and the super friendly lady, who made us coffee the moment we stepped into the store in Amsterdam. She let me try almost every backpack in the shop... See more

Rated 5 out of 5 stars

I was positively impressed as after ordering spare part for my rucksack , offered gratis only at transport cost (DPD) 24h later I was notified being refunded fully and indeed via PayPal. Few da... See more

Rated 3 out of 5 stars

The product I bought, the travel organizer, was just as described -- no complaints. The company forgot to include the initials I ordered but they sent it along when I informed them it was mis... See more

Company details

  1. Bag Shop
  2. also in
  3. Bags and Luggage Store
  4. Fashion Accessories Store
  5. Handbags Shop

Written by the company

Property Of... Travel gear for the global citizen: Work Bags, Backpacks, Travel Bags, Totes, Wallets and Luggage Tags. The Personalized ID Tag embossed with your name or initials comes with our Lost&Found Service. Available online and in our retail stores in Amsterdam and Hamburg. The Property Of... team is a colorful, international bunch of people with members from places as far apart as Australia, South Africa and Syria. From the head office in the heart of Amsterdam’s Jordaan district, we’re building a brand that’s fun, timeless and, above all, sustainable. LEARN MORE ABOUT US: https://thepropertyof.com/about/ The Company is offering and has offered an incentive to Users to write reviews.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

959 reviews

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4.7

All reviews

(959)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE BEST CUSTOMER SERVICE EXPERIENCE I…

THE BEST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD.

Friendly, personal and swift replies, with the possibility to select a discounted item from the shop - that was already good.
But then I got a parcel with an extra personal note was just so super-nice and made my day like a present I got from a friend. I got it delivered to work and I now had to tell at least 10 colleagues of what why and how that happened. Obviously everyone loved it and I hope they’ll visit your website.

Thanks for being amazing. You’ve won an even bigger fan than you already had!

20 September 2022
Rated 5 out of 5 stars

What a great company with beautiful…

What a great company with beautiful products...the design & build of their backpacks are amazing, the quality is the best I've seen.
The personal touches they afford to your order are a rare thing and make the difference...exceptional stuff.

6 October 2022
Rated 5 out of 5 stars

Great company, products, and staff

Awesome quality bag! Great design and practical. My trusted bag for travelling.

The staff also slipped in a handwritten note in the package, which was a really nice gesture.

I bought a bag from Property Of... many years ago and it's still in great shape, despite heavy usage.

Two thumbs up!

4 October 2022
Rated 5 out of 5 stars

A very happy customer

I am a returning customer of Property Of and for good reasons: every single item I ever purchased from the brand is of exceptional quality. Love my new backpack - as a brand, you must be confident enough of your product to give warranty for life-and the notebook: they are the kind of things you want to look after and for them to last forever. Another massive appeal to buy from Property Of- they are a Corp B brand - as customers, we have a choice how we spend money. Pleasantly surprised with fast delivery too. Personal notes on packaging is a very lovely touch too.

30 September 2022
Rated 5 out of 5 stars

Great backpack and best customer service team

I bought one of their backpacks in the Shanghai store as a gift to my brother last year. As he really enjoyed his bag, I decided to go ahead and buy one myself... but I forgot to get my personalized ID Tag. Serena from their team reached out to remind me about it, had my ID embossed right away and shipped the bag in the same day - right on time for my upcoming trip. Thank you!

22 September 2022
Rated 5 out of 5 stars

10 years and still going strong…

I Was gifted a Property of backpack around 2012 and put it through the wringer. I carried my huge science textbooks in it, travelled all over the world and even put it in the washing machine at least on 3 different occasion. I’m not saying you should put your bag in the wash but I’d had mine for 8 years and was okay with damaging it (so I could buy a new one). However, THIS BACKPACK WOULD NOT GET DAMAGED. IT DOESN’T RIP OR FADE IN COLOUR! So I gave up and just bought myself another a month ago even though my other one is still in near new condition. I refuse to feel guilty. The new one is just as compact and comfortable!

24 September 2022
Rated 5 out of 5 stars

The bag is great!

The bag is great!! Requested for an early delivery than the proposed date of delivery and the request was met. They delivered my bag with a personalized message which I thought was amazing.
Overall loved the bag and the service.

15 September 2022
Rated 5 out of 5 stars

Found what I was looking for

I was looking for a good looking backpack for work and light traveling and found this one online. I have been using it for some time now and can recommend it. Looks good, feels comfortable and fits surprisingly much inside. You can definitely notice that the quality is very good for this price point.

6 September 2022

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