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The Parking Spot Reviews 

1,019
•
TrustScore 5 out of 5

4.8

Transportation Service
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Review summary

Created with AI, based on recent reviews

Considering 652 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and reliable service, praising the timely and frequent shuttle operations that ensure smooth airport transfers and minimal waiting times. People frequently commend the staff and drivers for their friendliness, professionalism, and helpfulness, especially with luggage. Many also appreciate the convenient locations and very reasonable pricing, often finding it more affordable than other airport transportation options. However, some customers noted issues with staff behavior, describing certain attendants and drivers as rude or unhelpful in specific interactions.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its convenience, reliability, and efficiency.... See more

Staff

People report positive experiences with staff, consistently praising the drivers and other employees for... See more

Location

Customers consistently report positive experiences with the location, finding them convenient and easy to... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy, convenient, and smooth... See more

Price

Users describe positive interactions with price, with many reviewers finding the pricing to be fair,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The online reservation and payment system works well. There is a bit of a discount for reserving online, too. You never have to wait long for the driver to pick you up at your car. On the return trip... See more

Rated 5 out of 5 stars

The Service is always consistent. I know what to expect. Everything flows smoothly. There is always an attendant on duty in case the automated self check in process fails. I always get to the airport... See more

Rated 5 out of 5 stars

The Parking Spot is the most reliable and trustworthy off-site airport parking lot. I always feel like my vehicle is safe and free from damage when I park here. I like how I can pre-arrange and pre-pa... See more

Rated 5 out of 5 stars

We always have a great experience with Parking Spot 2. The drivers are always friendly and helpful with my large luggage. I always feel comfortable leaving my car parked for several days at the Parkin... See more

Company details

  1. Transportation Service

Written by the company

The Parking Spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The Parking Spot is the leading near-airport parking company in the United States with 38 locations at 22 airports.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,019)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had a great experience with The Parking Spot

I had a great experience with The Parking Spot. The location was easy to find, the check-in and parking process was smooth, and the shuttle service was prompt and convenient. I also felt comfortable leaving my vehicle there, which is so important when traveling. The staff members I interacted with were friendly, helpful, and professional. Overall, it made getting to and from the airport much easier, and I would definitely use The Parking Spot again.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Parking Spot MCI KS MO

Excellent experience with Parking Spot at MCI. The booking and payment process was smooth and convenient. Shuttle service for airport drop-off and pick-up was prompt and efficient, and the vehicle was kept safe throughout the trip. Overall, a hassle-free experience with excellent service. 10/10. Highly recommended.

Regards,
Vikram Pilla

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't ask for a easier process

I couldn't ask for a easier process, from the drop off to the pick up your interaction with them is seamless.. Their staff is always professional and friendly. I would recommend them to everyone.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy Experience

Easy to use; great rates for long term parking; friendly drivers! We will happily use the parking spot again.

14 June 2026
Unprompted review
Rated 2 out of 5 stars

The driver did not get bags from the…

The driver did not get bags from the curb. Another customer assisted. He had to be asked to put bags in the car also. There were issues with self checkout which was not working. Cashier indicated that due to rain the self checkout does not work.

6 June 2026
Unprompted review

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