Really helpful with selecting the right choice of paper with so many to choose from. Neatly packed, can highly reccomend this supplier.
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See what reviewers are saying
We love this paper and envelopes, so unique and funky and alternative and have bought it for presents for two people so far. Absolutely perfect for requirement
Great business, packages well, but wooden blocks not soaked in oil to avoid splitting… Edit- from 3 to 5 stars as company were really helpful and kind, by resending new blocks including a free one w... See more
Company replied
Quality is brilliant. Leah and Jared were fast to respond to any queries I had and made the ordering process very easy, even answering messages late at night. I am very happy with my order, and... See more
Company details
Written by the company
The Natural Paper Company is a premium supplier of handmade paper and card, silk and natural ribbons, sealing waxes and stamps. As self confessed stationery lovers, we've carefully chosen all our products for their quality, beauty and eco friendly credentials.
Contact info
United Kingdom
- thenaturalpapercompany.com
4.7
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick seamless delivery of the order
3 November 2025
Quick delivery & amazing quality…
Quick delivery & amazing quality paper. Website is easy to navigate and order from. Will be ordering more in the future .
Thank you : )
8 October 2025
Label created but USPS awaiting package
Label created on 10/14 but USPS still does not have the package. Shipping and delivery is taking a long time.
14 October 2025
Reply from The Natural Paper Company
Hi Kirstie
Thank you for your review, we do appreciate all reviews we receive. It must be noted that you have purchased from a UK based Company, and you are based in the United States. We ship all of our US order through a combination of DHL and USPS. We purchase the labels for the USPS 'United States Postal Service' in advance to the parcels arriving in the US via one large DHL consignment. We find this the quickest way to deliver to the US, However in the last 6 weeks since the Trump administration has cancelled the De minimus $800 threshold and added tariffs on all imported goods, we have experienced long delays in our orders being processed through US Customs. I am sorry for the delay, but it is totally out of our hands. I only wish you were able to give The Trump administration a TrustPilot review instead of us.
I am sure your order will turn up soon.
Kind Regards
Jared
The Natural Paper Company
Great stocking filler
My order arrived quite promptly and was carefully packaged. The set of pencils come in a neat little storage box and will make great stocking fillers for my grandchildren
3 October 2025
Got my order quickly and it was exactly…
Got my order quickly and it was exactly what I wanted so perfect...sometimes what you see on sites doesn't translate to what you receive but this was spot on...
26 August 2025
⭐️⭐️⭐️⭐️⭐️
Excellent service, great products well suited to my vegan brand - and friendly staff too!
26 August 2025
A lovely paper company.
The products are gorgeous and well crafted, and the turnaround is brilliant. I look forward to using these for my wedding stationary.
28 July 2025
The paper is beautiful
The paper is beautiful, will be making it up into a journal with a stitched cover. All came boxed and wrapped in tissue.
Wouldn't hesitate to recommend.
28 July 2025
Handmade papers
I love the handmade papers and use so many on bespoke wedding stationery
10 June 2025
Unprompted review
Beautiful and good quality products.
The products are beautiful in the pictures and much more in reality!
30 June 2025
nice ribbon
nice ribbon
had a few lines in which i couldnt remove.I was sewing on it.
But ok for parcels and gifts
nice colours
3 July 2025
Wax seal supplies were shipped &…
Wax seal supplies were shipped & arrived promptly. Product quality as described. Much appreciated. Thank you very much.
27 June 2025
Late delivery
Late delivery! Two days late, kept saying they were delivering then no further updates.
29 May 2025
Reply from The Natural Paper Company
Hi
I am so sorry that you were disappointed by the delivery. I have just checked the details of your order and I can see that the order was placed on Etsy.
It’s worth noting that the order was placed on a bank holiday weekend.
As you chose the standard delivery option, Etsy provided an estimated delivery date of 2nd June when the order was placed. I can see from the tracking information that the order was delivered on 31st May (so 2 days earlier than expected). You were provided with tracking information as soon as the item was dispatched and did not contact us to follow up until 31st May. We responded the same day. No further action was needed as you then confirmed that the item had been delivered.
Whilst the order did take 6 days to arrive, 2 of those days were days lost by the bank holiday weekend when we were unable to ship.
We do offer a next day delivery service but even if you had chosen that service on a bank holiday weekend, the earliest your order would have arrived would have been 28th May.
I am sorry that you have been disappointed by our service. We do try really hard to provide a good service. If you had contacted us at the time the order was placed, we would have made every effort to get the order to you more quickly. However, if you check your Etsy order details, you will be able to see that Etsy considered the order to be on time. Rather than being 2 days late, it was actually delivered 2 days earlier than the time provided when you placed the order.
Etsy does provide an estimate delivery time which can be clearly seen before an order is placed.
Once again I am sorry that we did not meet your expectation. You are very welcome to return the item if you are not satisfied.
Kind regards
Jared
Wonderful
Wonderful, efficient service experienced regarding my purchase of lovely items sold by the Natural Paper Company. An unexpected bonus too, in the shape of a free mat that was included as the owner thought it was better for wax seals than the one I had purchased. I haven't used either yet, but I am looking forward to seeing if that is the case.
27 May 2025
5* over and over
Quality is brilliant. Leah and Jared were fast to respond to any queries I had and made the ordering process very easy, even answering messages late at night.
I am very happy with my order, and will be back for more. I would recommend the natural paper company to anyone who comes my way!
Thank you once again
Gabrielle
23 May 2025
Unprompted review
Lovely!
I thought the shipping price was very fair for being international and was also pleasantly surprised by how quick it was. All the waxes I ordered were well packaged. I never needed to reach out to customer service or anything like that but the overall ordering experience was very easy and chill.
27 March 2025
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