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The Letter Arty Reviews 

318
•
TrustScore 5 out of 5

4.8

Greeting Card Shop
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent selection of unique and high-quality products, including a wide range of cards and other distinctive items that stand out from typical offerings. Many people appreciate the super speedy delivery, with items often dispatched the same day and arriving quickly, always well-packaged to ensure they reach customers in perfect condition. Reviewers also frequently highlight the exceptional and friendly service provided, describing it as brilliant, efficient, and responsive to queries. However, some people were dissatisfied with delivery, reporting that their ordered items were not received despite tracking indicating successful delivery, leading to frustration.

What people talk about most

Product

People report positive experiences with product, consistently praising the great quality and unique designs... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speedy and... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high quality,... See more

Service

Users describe positive interactions with service, consistently highlighting it as brilliant, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling to find wrapping paper for my partners birthday for his December birthday, all that you find is Christmas stuff so it was a nice relief to find this site and find this really fun pape... See more

Rated 5 out of 5 stars

I’ve reviewed The Letter Arty before and nothing has changed. Matt provides a five star collection of cards (my purchase)and service. His shop is my ‘go to’ for unique and quirky designs. Website/shop... See more

Rated 5 out of 5 stars

Beautiful quality cards. Matt never disappoints. Always great value but even better with the special offers . So good to have such a brilliant company selling sustainable cards.

Rated 5 out of 5 stars

Absolutely LOVE my new calendar- it's even better in real life than I expected, such gorgeous quality. Looks amazing in my home office- the perfect start to the year :) Thanks for another fab product... See more

Company details

  1. Greeting Card Shop
  2. Art & Antiques
  3. Gift Shop
  4. Pen Store

Written by the company

Online store selling carefully curated type related greeting cards, prints and vintage framed items including our well known original bus blinds.

Contact info

4.8

Excellent

TrustScore 5 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(318)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Beautiful quality cards

Beautiful quality cards. Matt never disappoints. Always great value but even better with the special offers . So good to have such a brilliant company selling sustainable cards.

11 July 2026
Rated 5 out of 5 stars

First Time .

Delived in good condition and was well appreciated when opened. Thought that it might have arrived earlier but the short delay wasn't a problem.

6 July 2026
Rated 5 out of 5 stars

Great service

Great service! good choice of designs and a decent price, free delivery if you order a few. Arrived quickly and really pleased with cards. Recommended

8 May 2026
Rated 1 out of 5 stars

Name spelt completely wrong

Name spelt completely wrong.
Ordered the card to say Henny, (a nickname for my mum) card written to Henry.
Both cards ordered have been written in scribbled handwriting.
If providing a hand written service, the person writing the card could at least try and write nicely. Ruined Both birthday cards I ordered.

6 May 2026
The Letter Arty logo

Reply from The Letter Arty

Hi Jasmine,

Thank you for taking the time to leave a review, all feedback is very much appreciated. I'm sorry that you weren't happy with the service that you received, and that my handwriting wasn't of a satisfactory standard.

I have refunded both orders in full. I hope this helps.

Kind regards,

Matt

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