The Merit System Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Our company (hospitality) has worked with the Merit System for the best part of a year. Our experience has been fantastic and we implore other businesses to look into them. The team clearly wo... See more

Rated 5 out of 5 stars

My company has been using The Merit System for a while now. They do a lot of free giveaways so I'm not complaining lol. It definitely feels nice to be recognised when I do something well, and it's fun... See more

Rated 5 out of 5 stars

We've worked with The Merit System since past 3 years now and the experience has been exemplary. Highly recommended. Great features and great support team to work with.

Rated 4 out of 5 stars

The Merit System initially contacted us through one of their marketing campaigns. They were offering to send our hotel free Krispy Kreme doughnuts as one of our staff had received a positive... See more

Company details

  1. Software Company
  2. Human Resource Consulting

Written by the company

The Merit System is a software company based in London England. We help businesses to engage their teams by using our employee recognition software. For more information, visit our website www.themeritsystem.com or drop us an email at help@themeritsystem.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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1-star

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Rated 5 out of 5 stars

5 Star Service…

Our company (hospitality) has worked with the Merit System for the best part of a year. Our experience has been fantastic and we implore other businesses to look into them.

The team clearly work very hard; the way in which they operate is completely faultless. You are never waiting long to speak with a representative if you have any queries at all; and they are meticulous.

The main reason for wanting to use the Merit System, was for a staff morale boost, and also to up our review scores. Coincidently, our scores have risen, and we have pretty much, the entire same team on board since the beginning. Staff morale is definitely at an all time high, and we truly believe working with the Merit System has contributed to this greatly.

Please consider working with them.

25 February 2024
Unprompted review
Rated 4 out of 5 stars

My team seem to like it, however...

The Merit System initially contacted us through one of their marketing campaigns. They were offering to send our hotel free Krispy Kreme doughnuts as one of our staff had received a positive TripAdvisor review. I definitely thought it was a scam at the time, but I decided to go along with it.

The doughnuts arrived (to my surprise) and this made me curious: Who is this company that’s randomly sending me Krispy Kreme doughnuts. i decided to do a bit of research about the company.

Essentially, The Merit System is a website that businesses use to reward and motivate their staff. The thinking is; if you reward your staff for doing a good job, then you encourage them to continue doing a good job.

I’ve been using The Merit System with my team for about 3 months now, and it does seem to be working. I initially focused on improving punctuality within my hotel [we’ve historically struggled with this). In month one, I setup a competition focusing on awarding the most punctual staff members and we saw an immediate improvement in this area. In month 2, we paused the competition and surprisingly the punctuality didn’t dip. The same is true for month 3.

My team really like the fact that you can receive anonymous praise from your colleagues. This has really been a real mood booster in our hotel. They also say that it’s a lot of fun trying to work out who has said something nice about you.

I have to deduct 1 star from my review as I believe the reporting tools could be better. As a manager, it would be nice to track how employees attendance and performance tracks over time. It’s not the end of the world, as I have a separate system for this.

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing app lots of prizes to be won.
Great thing to have and give back to the employees feels better to be rewarding.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

Great system

Great system! Loads of really good competitions to enter and really good prizes to be won.
It’s a fab way to get feedback from colleagues and management.
Can’t fault it.

10 August 2023
Unprompted review
Rated 5 out of 5 stars

Good employee experience

My company has been using The Merit System for a while now. They do a lot of free giveaways so I'm not complaining lol. It definitely feels nice to be recognised when I do something well, and it's fun to track my progression.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
I Have worked with them and had a great experience working with them. They are very Professional and experienced in what they do. I really recommend working with them and I will again work with them in the near future.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Contractor review

I worked with The Merit System as a contractor, very professional experience and excellent communication.

20 March 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend The Merit System

I had the pleasure of working with The Merit System on a few projects and I can confidently say it was a fantastic experience. From the very beginning communicate was professional, communicative, and collaborative. Responsive and quick to provide support whenever needed. Overall, I would highly recommend The Merit System to anyone seeking a reliable and efficient partner for their projects. It was a pleasure working with them and I look forward to the opportunity to work together again in the future

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful Service and Support

I highly recommend Merit system to any company looking to reward and incentivize their employees. They are true experts in their field, and their dedication to their clients is unparalleled. Thank you for helping us to create a happier, more productive workplace!

11 January 2023
Unprompted review

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