Lending Room Reviews 

1,096
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and consistently quick to respond to any questions or concerns. Many individuals deeply appreciate the straightforward, transparent, and completely stress-free loan process that makes securing financial support remarkably fast and seamless. Though some customers noted occasional communication delays, slightly higher interest rates, or challenges during their application, others found the overall service reliable and very supportive. Consumers highlight that receiving clear guidance through the various steps helped them achieve their personal financial goals without experiencing unnecessary confusion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful,... See more

Service

Customers report overwhelmingly positive experiences with the loan service, highlighting fast processing and... See more

Customer service

Users describe positive interactions with customer_service, highlighting helpful and efficient support that... See more

User experience

Consumers find user experience to be very positive, highlighting that the entire process is smooth,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the exceptionally fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Rated 5 out of 5 stars

Absolutely brilliant service from Lauren. She made the whole process fast, smooth, and stress-free. Communication was on point the entire time and everything was handled with zero hassle. Highly recom... See more


Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,096)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I recently took a loan through The Lending Room by Priyanka Jindal, and I’m very happy with the overall experience. From the very beginning, Priyanka was professional, transparent, and supportive throughout the process.

The application process was fast and easy, and the staff were helpful throughout. My questions were answered clearly, and the approval came quicker than expected.

I appreciated the personal attention and ethical approach. If you’re looking for a trustworthy lending experience with someone who truly understands your needs, I highly recommend The Lending Room.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly grateful to Michelle and…

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly.

I truly appreciate Michelle’s work and highly recommend for anyone looking for a reliable and customer focused finance provider.

Thanks team

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was amazing

Priyanka was amazing, assisting me through the process. Thankful to her!! Highly recommend Priyanka and the team at Lending Room! 10/10

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Very understanding

Understood my reasonings for the loan. Didn’t judge. Helped me when no other finance company’s would take me on. Application process was fast and smooth. Would 100% recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Priyanka provided exceptional service. Excellent communication from start to finish, and the process was fast and hassle-free. We would definitely recommend Lending Room.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Best Lender Out

Absolutely the best ever Service from a financial institution - so thorough & considerate of one's situation - Thank you 😊

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy Loan

It was a fast quick experience and I was happy with the professionalism from Lauren. It was a pleasant process and happy with the outcome. Thank you so much Lauren and the team.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was so helpful and throughly…

Priyanka was so helpful and throughly interested in helping me out with my loan.

Easy to talk too and genuine.
Made the process enjoyable and made me less stressed out.

Quick response through email and phone calls.
Appreciate your help truly 🙏🏼

13 November 2025
Unprompted review

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